Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,489 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love gruum products. They smell good, do a good job and are good value. A great little company who are very reliable.”

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Posted 11 months ago

“I started to use gruum products after seeing an offer through Trainline, I love the pure ingredients and expensive packaging. The products arrive quickly and I enjoy opening the package to reveal my new treats 😁. I also enjoy your special sales as I do not earn a big wage. Thank you Gruum.”

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Posted 11 months ago

“Quick and easy to order, lovely packaging and great products. Thank you”

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Posted 11 months ago

“Always quality products”

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Posted 11 months ago

“I love these products. I particularly like Kate daily moisturiser.. the essential oils in it give it a gorgeous fresh scent.”

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Posted 11 months ago

“This company took my payment out twice and ever since I ordered I have been inundated with spam from different third parties via text and email. Avoid at all costs”

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Posted 11 months ago

Hi Angela, Thanks for taking the time to leave a review. Sorry to hear that you feel you are receiving too many emails and texts from us. If you decide you no longer want to receive emails from us, you will find the option to 'unsubscribe' at the bottom of our emails. This is the quickest and easiest way to stop receiving our emails straight away. I hope this helps! Warm regards Mikaela-Team gruum

Posted 11 months ago

“Beautiful products with strong sense of smells, especially the wax melts. Best on the market I'd say! Lovely packaging and communication is spot on.”

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Posted 11 months ago

“Great products at a very reasonable price.”

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Posted 11 months ago

“Received some lovely products from Gruum, which were really good quality. Will certainly be ordering again.”

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Posted 11 months ago

“I’ve received several of the free sample packages. They allow you add on additional products at a low cost. All the products I’ve used from Gruum have been great! Good value, alternative skincare. I like where they’re going and will continue to support and follow them! Delivery/dispatch was slightly longer but they addressed this and it didn’t take too long.”

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Posted 11 months ago

“I want to comment on the sandalwood and juniper reed diffuser. This is addictive 😁 every time I go into the kitchen I can smell it, it’s been open for some time but it’s still as strong and smells gorgeous.”

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Posted 11 months ago

“I saw an ad for grüum products at my university. I ordered and tried their Air Fresheners, and they made a great gift. They smell amazing and added a unique fragrance to the house. I definitely recommend trying their products.”

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Posted 11 months ago

“I received 3 products from Gruum and they have been quite good with my skin, less oiliness and more softer. My favourite product is the facial moisturiser bar, applying it after washing my face leaves my face moisturised for at least 24 hours. Thank you for creating a great product.”

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Posted 11 months ago

Thank you so much for your lovely feedback! 😊 We're thrilled to hear that our products are working well for your skin and that you love the facial moisturiser bar! 🌿✨ Your support means the world to us. If you ever need anything, just let us know! 💚🌸

Posted 11 months ago

“Scents for the home are amazing and strong quality.”

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Posted 11 months ago

“Excellet products”

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Posted 11 months ago

“I recently reordered the toothpaste tablets as a gift. I've been using them for a while and bought more to give to my nephew, who is very keen to cut down on plastic use. Ideal!”

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Posted 11 months ago

“I haven't tried the room fragrancers yet, but gruum's customer service is brilliant. I'd sent off for them as a free offer, just paying the postage, but although they were dispatched, my parcel never arrived. I asked gruum if they had tracking details - immediately they apologised and dispatched a replacement, which arrived very quickly.”

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Posted 11 months ago

“My experience with the order was very positive. Easy to navigate while processing the order and great product quality. You can tell that there care and attention has been placed when selecting the fragrance and creating the product!”

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Posted 11 months ago

“I have been using Gruum for over a year now. I found their products to be what I have been looking for for many years. I can honestly say that the products do what Gruum say they will. I am very happy with the quality of the ingredients and the fragrance. My friends tell me that my skin and hair are always looking healthy and in good condition. Thank you Gruum.”

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Posted 11 months ago

“Great product. Used the room fragrance in the doggy bit of the car… amazing. Smelt like getting into a new car!”

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Posted 11 months ago

Gruum is rated 4.7 based on 25,489 reviews