Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,957 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,957 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the products and the company ethos. Only niggle is that some of the products eg facial oils don't travel well and often leak . Better packaging and maybe some travel sizes would be much appreciated . Otherwise keep up great work !”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for your thoughtful review and for your kind words about our products and ethos – it really does mean a lot to us. We’re also very grateful for your honest feedback regarding the facial oils and packaging when travelling. That’s really helpful for us to hear, and we’ll be sure to pass your suggestion about improved packaging and possible travel sizes along to our team. We’re so pleased you’re enjoying everything overall, and your support truly means a great deal to all of us at grüum. Thank you again for taking the time to share this with us. Team grüum

Posted 6 months ago

“Very nice products. Will be happy to order again.”

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Posted 6 months ago

Hi there, Thank you so much for your lovely review! We’re delighted to hear you’re enjoying our products and would be happy to welcome you back anytime 🧡 Team grüum

Posted 6 months ago

“I absolutely love the nourishing hair bar. Keeps it clean. Would be nice if it comes in other fruity scents too. Not too keen on the conditioner bar as didn't suit my hair.”

Helpful Report

Posted 6 months ago

“Ordering was easy and I love the soap bar and sisal soap bag. Genius idea! Perhaps give sneak preview discount or offers to loyal customers”

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Posted 6 months ago

“Lovely products. Soaps are my favourite. And when I gifted some of them, my friends loved them too.”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for your lovely review! We’re thrilled to hear you and your friends loved the soaps, and it’s fantastic that they brought joy when gifted. Your kind words mean a lot to all of us at grúum. Team grúum

Posted 6 months ago

“Excellent as advertised”

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Posted 6 months ago

“Lush cream best I’ve used”

Helpful Report

Posted 6 months ago

“Nice quality moisturiser that reasonable priced”

Helpful Report

Posted 6 months ago

Hi Nayeem, Thank you for your review! We’re glad to hear you’re enjoying the moisturiser and find it good quality and reasonably priced. We really appreciate your feedback! Kind regards, Gruum team

Posted 6 months ago

“Love the shampoo bar . My hair felt great and it was great quality”

Helpful Report

Posted 6 months ago

Hi Anna-Marie, Thank you so much for your lovely review! We’re thrilled to hear you loved the Gruum shampoo bar and that your hair feels great. Your kind words mean a lot to us at Gruum. Kind regards, Team Gruum

Posted 6 months ago

“Great product, caring for the buyer and the planet......could it be better?”

Helpful Report

Posted 6 months ago

Hi Steve, Thank you for your lovely review! We’re so glad you’re enjoying the product and appreciate your kind words about our care for customers and the planet. Your support means a lot to us! Kind regards, Team Gruum

Posted 6 months ago

“Lovely way to try products. Helpful to try special offers. Thank you .”

Helpful Report

Posted 6 months ago

“Good products, not a lot in bottles so a bit pricy and postage? But at least it arrives.”

Helpful Report

Posted 6 months ago

Hi there, Thank you very much for sharing your thoughts. We’re delighted to hear that you’re enjoying our products! We completely understand your point about the bottle sizes and the cost, and we truly appreciate your honesty. We always strive to balance quality and sustainability in our packaging, and feedback like yours helps us consider how we can improve. We’re glad to know your order arrived safely, and we hope you continue enjoying your products. Warm regards, Team grüum

Posted 6 months ago

“Lovely products, really easy to order.”

Helpful Report

Posted 6 months ago

“I have switched to Gruum for so many of my products now and am rarely disappointed. Their deodorant is genuinely the best eco friendly one I have tried and I love it. The body bars (especially wonki offcuts) are brilliant and I love the range. Other highlights include their heat protection spray, room fragrances and prickly pear oil. Great value for money, great quality and great service.”

Helpful Report

Posted 6 months ago

Hi Lisa, Thank you so much for your wonderful review! We’re delighted to hear you’ve switched to so many grüum products and are enjoying them. It’s great to know the deodorant, body bars, and your other favourites are working so well for you. We really appreciate your support and kind words! Kind regards, Gruum team

Posted 6 months ago

“I love my hair products, my hair feels so much nicer .”

Helpful Report

Posted 6 months ago

Hi Patricia, Thank you so much for your lovely review! It's lovely to hear you’re loving Gruum hair products and that your hair feels nicer. Your kind words mean a lot to us. Kind regards, Team Gruum

Posted 6 months ago

“I had the shampoo very good and easy to use. Thanks”

Helpful Report

Posted 6 months ago

Hi terence, Thank you so much for your lovely review! We’re delighted to hear that you find the shampoo very good and easy to use – that’s exactly what we hope for. Kind regards, Team Gruum

Posted 6 months ago

“Excellent products which are fresh, natural and ecofriendly. Excellent customer service who are always happy to respond to queries and assist.”

Helpful Report

Posted 6 months ago

“The serum made my skin feel moisturized but not greasy. The sell was nice but could be stronger.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your review! We’re glad to hear the serum left your skin feeling moisturised without feeling greasy. We appreciate the note about the selling message and will pass that along to the team for stronger communication. Your support means a lot to us. Kind regards, Team gruum

Posted 6 months ago

“No problems in ordering online and the products are good value for money.”

Helpful Report

Posted 6 months ago

“Excellent products and prompt dispatch and delivery. Some very good bargainx to be had in the sales and special promotions. Often buy special offer items ax presents for family and friends.”

Helpful Report

Posted 6 months ago

Hi Elizabeth, Thank you so much for your lovely review! We’re glad you’re happy with our products and our dispatch/delivery times. It’s great to hear you’re finding good bargains in our sales and promotions, and that you’re choosing Gruum items as thoughtful gifts. Your kind words mean a great deal to all of us at Gruum. Kind regards, Team Gruum

Posted 6 months ago

Gruum is rated 4.7 based on 26,957 reviews