Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,640 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,640 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the products from Gruum. I've used the shampoo bars for years and just started using the conditioning bar and I'm happy to say I wasn't disappointed. Leaves my hair feeling soft and not greasy like some conditioners. Love the face bars as well.”

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Posted 7 months ago

“Amazing product 💯 Mild smell which is great, settles really nicely on skin.”

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Posted 7 months ago

“I buy these products because they are cruelty free, made from natural ingredients and with minimal plastic packaging. I find their products are innovative and effective.”

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Posted 7 months ago

“Excellent quality products and I'm so happy not to be buying bottles of shampoo and conditioner now. I've tried other shampoo and conditioners in soap form and found they made my hair really dry. This upset me because I'm keen to do my bit for the environment and was well aware of how many plastic bottles I was going through. Then I found gruum at my friend's house and I've never looked back.”

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Posted 7 months ago

“Lovely products shampoo and face wash are excellent!”

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Posted 7 months ago

“Fantastic product my daughter loves it many thanks Gary”

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Posted 7 months ago

“Didn't arrive, perhaps courier put thru wrong letterbox, wouldn't be the first time !”

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Posted 7 months ago

Hi Graham, Thanks for taking the time to leave a review. Sorry to hear that your order has not arrived, and for any inconvenience this may have caused. Please check your inbox for an email from support@gruum.com and we will help to resolve this for you straight away. I hope this helps! Warm regards Mikaela-Team gruum

Posted 7 months ago

“I love Gruum products, gorgeous smelling, good value as last for ages.”

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Posted 7 months ago

“This is my second order, both of which have been delivered promptly. The products themselves are a perfect size to take on holiday, they smell beautiful and really are a high quality product.”

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Posted 7 months ago

“Recently found Gruum, and became an instant convert. Love the concept and their philosophy. Find these products to be excellent quality, love the light fragrances and also fabulous to pack when travelling. Spread the word....”

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Posted 7 months ago

“Quick delivery, excellent products would definitely recommend.”

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Posted 7 months ago

“Very good product to protect environment and good for my skincare”

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Posted 7 months ago

“Was really impressed with the products and price”

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Posted 7 months ago

“I will never stop singing the praises of Gruum. They make skin (and hair) care effortless easy ordering, quick delivery. Couple this with products that do what they say, priced brilliantly and don't trample our planet, how can you not love them. I hope you guys go from strength to strength, the world need more companies with heart and soul.”

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Posted 7 months ago

“Every product I purchased has been excellent! Especially the hand cream as I have extremely dry hands due to excessive washing and it moisturizes them beautifully! Ta Gruum for these products! Cheers 🙂”

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Posted 7 months ago

“Good products good value most importantly planet friendly which is priority for me came on time easy to order would highly recommend this small business will use again”

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Posted 7 months ago

“Products are good quality and arrive very promptly.”

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Posted 7 months ago

“I love the products. The products come in neat small packages perfect for holidays and travelling overseas. Everything is recyclable including all the packaging. I wish this company every success with a small company and will do my upmost to support them.😊”

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Posted 7 months ago

“Lovely echo friendly products and also a handy alternative to bottles and plastics when travelling”

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Posted 7 months ago

“Excellent service and product”

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Posted 7 months ago

Gruum is rated 4.7 based on 24,640 reviews