Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,640 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,640 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got a bundle including wax melts, room spray and some hand cream. The wax melts and the room spray got the job done, but I have to say, I was very impressed with the hand cream. I was a bit tentative because I have eczema and I’m very particular about brands of cream but this one was soothing and didn’t irritate me at all! It also smells lovely which is nice as I usually can’t use scented products. Would recommend!”

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Posted 7 months ago

“Brought as individual items for son & grandson to take to festival. I did ask if you did festival packs, just a thought 🙂”

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Posted 7 months ago

“Great products, ethical. Website easy to use and value for money - what's not to like!”

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Posted 7 months ago

“Gruum products are amazing. My sons (14 years old) use a wide range of them and have recently been getting more spots so my husband bought some spot cream from the pharmacy which they had been using for a few months religiously (full of chemicals) but still getting spots. I bought the clear complexion serum and removed the chemical spot cream and after 10 days my boys (both of them) have no more spots. I asked them to trust me when I removed their chemical spot cream which they thought was helping their skin, and they were not happy but the results speak for themselves. All the other products (we use many) are equally brillaint so highly recommend them. We wont be moving to any other brand any time soon.”

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Posted 7 months ago

“Great products - I've only recently realised the difference to the environment of using bars rather than liquid based products, particularly transport. Great to see Gruum working on this. I bought 4 bars - I haven't used the conditioner yet. The hair shampoo is great The body butter bar too. I found the face wash bar a little hard to get a lather that feels like it is cleaning my face fully but I do still use it and my skin feels great.”

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Posted 7 months ago

“v,,,,,,,,,,,,,”

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Posted 7 months ago

“Ordering was very easy and arrived in about a week. I do love the product's and they smell so clean and fresh.”

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Posted 7 months ago

“So easy to order. Very efficient. Excellent products . Good luck Gruum for your future 😀”

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Posted 7 months ago

“Enticing offers”

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Posted 7 months ago

“Funny. I was reading my luke warm, but nevertheless, warm, review on your website and it vanished. Before my very eyes! Do you only display nice ones? I’m sorry I said the soap bars don’t lather, but they DONT.”

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Posted 7 months ago

Hi Chris, Thanks for taking the time to leave a review. We would love to know which bars you are referring to. Some of our Shower gel bars, do not foam like regular shower gel as they are soap-free. The surfactant in the product is derived from coconut and cleans just as well however the bars do not create large bubbles but are more of a creamy layer that cleans and moisturises the skin at the same time. I have forwarded your feedback to our Product Development team. Thank you for your review. If you need anything else, please don’t hesitate to get back in touch at support@gruum.com. Warm regards Mikaela-Team gruum

Posted 7 months ago

“Body bar….lather? In the same sentence? Come ON! The story of the Emperor’s new clothes comes to mind. I think you’d get a blister or rsi before seeing lather. But once you’ve realised it’s not that you’re doing anything wrong or that your water has suddenly gone diamond hard, it imbues a pleasant smoothness to the skin.”

Helpful Report

Posted 7 months ago

Hi Chris, Thanks for taking the time to leave a review. Some of our Shower gel bars, do not foam like regular shower gel as they are soap-free. The surfactant in the product is derived from coconut and cleans just as well however the bars do not create large bubbles but are more of a creamy layer that cleans and moisturises the skin at the same time. I have forwarded your feedback to our Product Development team. Thanks again for your review. If you need anything else, please don’t hesitate to get back in touch at support@gruum.com. Warm regards Mikaela-Team gruum

Posted 7 months ago

“I have been pleased with my purchases so far”

Helpful Report

Posted 7 months ago

“Really good products and even though I’m not keen on the style of the bottles in the skin care range, they provide great skin care. I tend to stick to the solid products, which are also great. They often have sales which make it excellent value for money. Customer service is spot on too!”

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Posted 7 months ago

“Loved the product, got mine through World Privilege Plus, I was due to go on holiday so it worked well for me.”

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Posted 7 months ago

“Absolutely in love with the skin care and haircare products. The fragrant sticks are amazing and I take them everywhere with me (no liquids to take through the security at airports!). We are using also hair shampoo bar and conditioner bar and both are incredible the shampoo bar is very foamy and lasts really long time and the conditioning bar leaves hari really soft.”

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Posted 7 months ago

“Great products, excellent servcie and reasonable delivery time. I love that the products are sustainable and free of harmful chemicals.”

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Posted 7 months ago

“I found Gruum through a special offer on a Facebook post. 4 fragrances for the cost of postage. When I received them I loved the fragrances and so ordered a few more things from them which I also loved. Since then I have become a Gruum addict. I love their products that are great for my skin and the environment. I particularly love their SPF 30 face suncream that feels just like a moisturiser going on, not greasy at all and it doesn't irritate my sensitive eyes like most sun creams do. I also love their hand cream that smells delicious, their kakadu plum serum and cooling body bar.”

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Posted 7 months ago

“The products are, as a package, very good. Price wise a little on the expensive side however they are worth the extra expense.”

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Posted 7 months ago

“Lovely products, suitable for my sensitive skin and they smell beautiful.”

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Posted 7 months ago

“Have used the shampoo and conditioner both of which i love. They smell lovely and my hair is very soft. Ideal size for my camping kit. I will definitely order more.”

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Posted 7 months ago

Gruum is rated 4.7 based on 24,640 reviews