Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,432 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,432 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

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“greaT PRODUCTS”

Helpful Report

Posted 6 months ago

“Great little products to have around, fingers crossed they will be making bigger versions of some of the wonderful products they have. Some of the roll on oils are amazing and capture the essence of the autumn months. The butter bar is just awesome to use (I'm hoping they will make a bigger bar of that one) as for the hair products I'm a bold guy. So, I have no need of them. The other bars that I have gotten from them I've yet to use. All round great products to have. I even brought it for a fiend to try out.”

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Posted 6 months ago

“I have place 2 order with groom, that I have been charge The expected delivery day was the 18th of September but unfortunately I have not received the order yet.”

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Posted 6 months ago

Hi Flavio, Thank you for reaching out. We can see that a member of our support team is already in contact with you to help resolve the issue with your orders. We’re sorry for the delay and any inconvenience caused, and we appreciate your patience. Rest assured, we’re working to get this sorted for you as quickly as possible. If you have any further questions in the meantime, please don’t hesitate to get in touch. Best wishes, Andrea - team gruum

Posted 6 months ago

“Just tried the body and hair wash. Perfect to take away was surprised at how nice my hair felt”

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Posted 6 months ago

“Wonderful products especially the shampoo bar soap”

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Posted 6 months ago

“Products are great for my mixed/combination skin type!”

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Posted 6 months ago

“I often take advantage of the free products but have also ordered bundles to be used as gifts and for my family. The ordering system is simple and products are always delivered promptly. The quality of each item is excellent. Where giving is concerned, it may be an idea to offer gift packaging or small bags in which to place a collection of items, in order to make them more presentable.”

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Posted 6 months ago

“Have found ordering very easy & delivery is very quick. Have found the products delightful & am very happy with them”

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Posted 6 months ago

“Beautiful products that smell devine. Handy sizes for going away too.”

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Posted 6 months ago

“Bought the shampoo bar, facial sunscreen and after sun moisturiser for my holiday. They are great for travelling and I loved all three products. The shampoo bar is great and will last a long time.”

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Posted 6 months ago

“Products really good cannot fault. Promotional emails daily are a pain and even after unsubscribing daily still receive.”

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Posted 6 months ago

Hi there, We’re very sorry to hear about your experience. We have emailed you, so please check your inbox, so we can resolve this for you and ensure you are unsubscribed. We take these matters seriously and want to make sure this is sorted quickly. Warm regards, Andrea - team gruum

Posted 6 months ago

“I’ve ordered a few products and found them all to be really good. Especially the roll on fragrance and the deodorant. With an easy to use the website and quick delivery. I will continue to order. Thank you grüum/groom!”

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Posted 6 months ago

“as someone with skin that reacts to everything, I tried gruum and I was hesitant at first due to the face wash having a strong lavender smell and I thought I’d break out again however it’s been a life saver. It’s saved my skin it’s glowing makes it feel nice and moisturised and overall a lot better. I don’t write reviews for products but I need the world to know about gruum”

Helpful Report

Posted 6 months ago

“Been emailed, again, to review Grüum. OK, but the improvement I asked for last time has yet to be imolemented, & I can't be the only one who's noticed the issue*. Mostly really good products. Of those I've tried, I'm not sensitive. Not keen on the hand lotion but the cream is good & in an aluminium tin, so easy to get at. The clay face mask is best used in the bath, as it's really messy. I particularly like the SPF range of face lotions, & the SPF 50 seems fine around my eyes. The aftersun oil I also use as a simple moisturiser which is absorbed completely. *However, the square/oblong edged style bottles, although simple & stylish, are not suitable for the thicker lotions, such as the SPF 30 & 50. You can't get the product out, & the neck is too thin even for my little finger to get right in to scoop it out. I've had 3 upsidedown for some time now & have to squeeze hard now to extract, I estimate, the last ⅛. They're always falling over & it's annoying. I need a stand for them, to hold the small rounded lidded tops upsidedown securely. After a couple of weeks of them upsidedown, I now have to cut them & decant the rest into my own small pots. The labels do peel off easily though, so I can use them. I'm aware that a pump dispenser, such as with the sleep spray would not be wide enough, & a wider/thicker one would require a new manufacturing process, which would make the products more expensive. It's not a minor issue as I'd like to use these lotions everyday, but the instability of the bottles upsidedown means that, if I'm in a hurry, I tend to reach for another company's moisturiser.”

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Posted 6 months ago

“Fantastic product, smells beautiful and works amazingly. Would highly recommend!”

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Posted 6 months ago

“I've been using Gruum's Coconut Shampoo Bar for a few years now, I use it as a body wash not just for hair, I love its minimal packaging, the smell and the way it gently cleanses hair and body and doesn't upset my delicate skin. I don't mind the subscription model, but it would be nice if it were available in shops too as I feel the one weak area is the delivery, over the years I've had a couple of non deliveries and last month a badly damaged delivery from Evri (who else! 🙄). I have to praise Gruum they have been very quick to resend damaged or missing deliveries.”

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Posted 6 months ago

“They were free. I don’t think I would have paid full price. Short fragrance time. Would not recommend”

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Posted 6 months ago

Hi Gary, Thanks for your honest feedback. We’re glad you had the chance to try the fragrance, even if it didn’t quite meet your expectations on longevity. Everyone’s preferences are different, and your feedback really helps us improve. Thanks again for sharing your thoughts. Best wishes, Andrea - team gruum

Posted 6 months ago

“Not one normally for "gruuming" products...pun intended, but am glad I tried them, very happy with the product and service.”

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Posted 6 months ago

“I found it really easy to order from the site. I got this as a free sample due to work but I would definitely order again. The moisturizer makes my skin feel so soft and I love the face wash too.”

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Posted 6 months ago

“Really great product and came super quick after ordering”

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Posted 6 months ago

Gruum is rated 4.7 based on 25,432 reviews