Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,084 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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305

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased with my last order, good stuff”

Helpful Report

Posted 1 year ago

“I met with Gruum due to Vodafone Offer. Its simple packaging makes you think as it can be a Nordic brand but you can get that level of good quality at a cheaper price.”

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Posted 1 year ago

“Family liked your products because they all have sensitive skin & your products are fine for them to use. I got to know about your products through Vodafone rewards.”

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Posted 1 year ago

“Good products. 😊”

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Posted 1 year ago

“Nice packaging clearly labelled not sure if it's recyclable materials or not. An after sun face or body wash might be another nice product idea?”

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Posted 1 year ago

“I think the products are great , packaged sustainably. The only issue for me is price.....they are all travel size , which is handy, and I'd buy for travelling, but for day to day use it would cost too much to use these products regularly”

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Posted 1 year ago

“Love the products but some scents are too strong and offensive to the nose, better if you have hypoallergenic smell”

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Posted 1 year ago

“I’m very happy with your products.thank you”

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Posted 1 year ago

Hi Ludgero, Thank you for your review. We are very sorry to hear you have not yet received your order, this is not what we want our customers to go through so we apologise for the inconvenience caused. Please check your inbox for an email from Helen at Support@gruum.com. Thank you again for your review. Warm regards, Helen

Posted 1 year ago

“I personally have really enjoyed this set of products and I would recomned it.”

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Posted 1 year ago

“Great shampoos and conditioners! I'd love to have more unscented products. Unfortunately lots of Gruum products contain parfum”

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Posted 1 year ago

“nice texture of the products. Size good for travel.”

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Posted 1 year ago

“I like the products and the price. The sunscreen seems to work although it's a bit hard to get out of the container! Face wash is very good. The products agree with my sensitive skin.”

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Posted 1 year ago

“Love the products but packaging looks cheap, not enough to put me off of buying again . Love the bargain offers.”

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Posted 1 year ago

“The ordering system is very easy, i like the product design and the packaging is very sustainable and compact which i love! The sunscreen bottle is a bit difficult to squeeze which makes it hard to dispense the right amount of sunscreen to use on the face. That’s the only reason why it wasn't 5/5!”

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Posted 1 year ago

“Received mine a week ago, very skin friendly to my sensitive skin. Sunscreen doesn’t make me look overly pale either. Lovely packaging and received a few good offers/discounts from other companies along with the products. :) would recommend!”

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Posted 1 year ago

“Small soap, good for travel”

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Posted 1 year ago

“Most of your products are great, and I’ve given lots as gifts and used plenty myself. However, there are a couple of things which I am not totally satisfied with. The first was the cleansing bar which was said to remove makeup etc. This didn’t create any lather or even a slight creamyness and so did nothing whatsoever to cleanse my faces The second is really about packaging . I like the facial sun cream but it’s so difficult to get out of the rectangular shaped bottles. The same with the hand cream. I appreciate that this design is your signature style but it isn’t always the easiest shape to get a thicker consistency of cream out from!”

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Posted 1 year ago

“Everything was perfectly handled and no items were damaged , they were as expected and from product use , it was found to be very safe and nourishing.”

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Posted 1 year ago

“I like the colour and bottle design of the items I’ve used, face sunscreen and face wash but found them awkward to use especially the sunscreen. The contents are good and I did particularly like the smell of the face wash.”

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Posted 1 year ago

“Good stuff but why the dollhouse bottle sizes in bottles that make it difficult to get to the product?”

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Posted 1 year ago

Gruum is rated 4.7 based on 23,084 reviews