Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,644 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi thanks for getting in touch I can assure you that have not received the free gift the you've allegedly sent so can't do a review so disappointing”

Helpful Report

Posted 8 months ago

Hi Winston, Thanks for taking the time to leave a review. We are sorry to hear that your order has not reached you yet. Please check your inbox for an email from support@gruum.com and hopefully we can resolve this swiftly for you. Warm regards Mikaela-Team gruum

Posted 8 months ago

“Love the smell, the face soap and face gel is great in the shower and use for hair, tend to still use my own shampoo when I use the body and hair, felt like I ran out quick but it's a smell I love and will purchase again in future. Thank you”

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Posted 8 months ago

“It appears you as a Company are doing all the right things so I wish you every success”

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Posted 8 months ago

“I like these products & would welcome a really good easily absorbed body lotion with the same fragrance of the elypa facial gel obviously at a budget conscious price”

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Posted 8 months ago

“I enjoyed a free sample box of Sleep Products and was impressed with the results. I will be placing an order.”

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Posted 8 months ago

“You took money from me and didn't send anything to me! It’s all scam! No tracking, no delivery partner reaching out...”

Helpful Report

Posted 8 months ago

Hi Funmi, Thanks for taking the time to leave a review. We are sorry to hear that your order has not reached you yet. Please check your inbox for an email from support@gruum.com and hopefully we can resolve this swiftly for you. Warm regards Mikaela-Team gruum

Posted 8 months ago

“I love the skin care range, light and my skin doesn’t get irritated.”

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Posted 8 months ago

“These products are nice and really nice smell and also make your skin feels like new highly recommend it”

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Posted 8 months ago

“Great products tried them as I trial would definitely return to more goods. Shampoo is my Fav 😁”

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Posted 8 months ago

“I ordered the skin care bundle with no high expectations however I am so happy to say I have been pleasantly surprised! My skin has never been so hydrated, clear and soft! 10/10 from me and I will definitely be ordering again in the future! Also to add, the customer service team are very helpful and polite!”

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Posted 8 months ago

“The best shampoo”

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Posted 8 months ago

“I've used a number of Gruum products now and they never disappoint. Good quality, nice simple packaging, kind to the environment and affordable. My favourite product so far is the Pumpkin Face Oil....which you can use on your hair too. A great company.”

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Posted 8 months ago

“Products were amazing.”

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Posted 8 months ago

“Gruum products are very high quality, buy again and again products for my family. Thoughtfully produced and a great range of skincare to complement each other, they are one of my favourite companies to order from, easy, reliable purchasing and delivery.”

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Posted 8 months ago

“Was slightly concerned to use the shampoo and conditioner as I have longer hair. Delighted with the products and my hair is tangle free and shiney. I fly a lot and these products are easy to pack and do not need to be seperated when checking in. I have no hesitation of recommending Grumm to my friends.”

Helpful Report

Posted 8 months ago

“The products I have tried so far have been lovely. I particularly like the solid face washes and hand soaps. They are a little pricey but Gruum do good offers and sales on a regular basis”

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Posted 8 months ago

“Products are top quality! They feel and look different to anything you would find on the high street. You really can tell the difference, even from the packaging ! Products are exactly what they say they are and would order again without a doubt! Great stuff Gruum”

Helpful Report

Posted 8 months ago

“Lovely products. Would order more if got free postage for less than a £30 order”

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Posted 8 months ago

“Absolutely love the shampoo bars. Have the little metal soap box as well so it's easy to take on holiday. Have just ordered hair serum but not tried it yet. Good company and very economical minded.”

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Posted 8 months ago

“Nice clean products, love the shampoo bar for dry hair, it's my go to for every travel as its compact n saves so much space plus saving so much plastic.”

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Posted 8 months ago

Gruum is rated 4.7 based on 24,644 reviews