Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,965 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good packaging , delivery and service”

Helpful Report

Posted 8 months ago

“It was my first time ordering gruum products and I really liked them! It's rare to find something god that is also vegan and uses environment-friendly packaging.”

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Posted 8 months ago

“For the money I expected better quality. No better than the stuff I can buy in high street only more expensive and shipping costs. I won't be ordering again. In summary, just Boots stuff but overpriced”

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Posted 8 months ago

Hi Spencer, Thank you so much for taking the time to share your honest feedback, we really do appreciate it. We’re so sorry to hear that your experience didn’t quite meet expectations. We always aim to offer high-quality, UK-made products that are kind to skin and the planet, but we completely understand that everyone’s preferences are different. Your comments are genuinely valuable to us. Best wishes, Team grüum

Posted 8 months ago

“Great product loved the smell and texture”

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Posted 8 months ago

“Great quality .. my skin feels glowing and way hydrated since using it! Many thanks.. I'm impressed with how natural the ingredients our, health is important and what i put on my skin is too just love it! It smells great feels good on and the lavender kit really relaxes you.”

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Posted 8 months ago

“I never treat myself and to be honest I didn’t really here, I won the items I received however I will definitely be buying them from now on, even just after a few days my skin felt smoother and more plump, I’m 42 and notice how my skin has changed, this product actually makes my skin feel younger”

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Posted 8 months ago

“I stumbled upon this product quite by accident. Via some other promotion, some other gift option with a huge discount for end of line items. I am happy with the products but I have found re-ordering a bit awkward with some products previously bought difficult to find. Perhaps the search engine could be less sensitive to specific words. All assuming I can find what I want I will be ordering again soon.”

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Posted 8 months ago

“The product’s are great for my sensitive skin. Not one item I’ve tried feels harsh.”

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Posted 8 months ago

“Received my order on an offer, very simple packaging which I like, nice textures - enjoying it!”

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Posted 8 months ago

“Ordering easy, delivery was prompt and by post office the products are for gifts so i cannot review them but knowing how trustworthy Gruum are they are bound to be as good as their other items,”

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Posted 8 months ago

“Really helping my dry skin, the best wash and moisturiser combo I have used so far.”

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Posted 8 months ago

“Hi really pleased with the products I received which was a grum face qash and a moisturiser my son suffer quite bad with blackheads since using g the face wash his nose is so smooth really do recommend for anyone qith skin problems and was fairly easy to order thank you”

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Posted 8 months ago

“Great items which my wife loves. The cleanser and moisturiser in great packaging. Looking forward to reviewing the shower items”

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Posted 8 months ago

“I ordered off Gruum as a birthday present for my mum, she uses it all the time and really likes the products!”

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Posted 8 months ago

“It has a good feel and scent but the lotion bottle is too small and not what needs so daily use”

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Posted 8 months ago

“Decent products however after ordering it is nearly impossible to unsubscribe from their mailing lists”

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Posted 8 months ago

Hi there, Thanks for your feedback — we're really pleased to hear you’re happy with the products, but we're sorry to learn you've had trouble unsubscribing from our emails. We’ve just sent you an email so we can get this sorted for you as soon as possible. If you don't see it in your inbox, please check your spam or promotions folder just in case. Thanks again for bringing this to our attention — we’re here to help! Warm regards, Andrea - team grüum

Posted 8 months ago

“Very good for my dry skin :>”

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Posted 8 months ago

“Super easy to order from the website, arrived quickly and I've loved the products. They melt into my skin and the scent is amazing. Also stopped my breakouts which Is amazing as I've been struggling to find a product that helps my skin and keeps it hydrated. 🙂🙂”

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Posted 8 months ago

“I ordered the face wash and moisturiser from gruum and it’s lovely, my face feels refreshed and the moisturiser is really thick (I like this as I have very dry skin so it makes it feel more hydrated)”

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Posted 8 months ago

“Very easy to buy and love there products”

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Posted 8 months ago

Gruum is rated 4.7 based on 25,965 reviews