Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,697 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,697 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my order But just wished the fragrance of each candle lasted longer I’ve tried them all & unfortunately I don’t think they are that great for the money I did find the reed more efficient Would recommend though for people to try Just in my opinion I’d like them to last at least a day ?”

Helpful Report

Posted 8 months ago

“Love all the products ive been fortunate to have recieved as gifts. I now always check for offers. Purchased a few via a well known link and these have made great Xmas stocking 🎁. Fresh, smells, easy ordering and delivery info perfect🎅”

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Posted 8 months ago

“Really good site with excellent quality products. Delivery was a bit slower than I would have liked but overall very pleased. Thank you”

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Posted 8 months ago

“Good prices for good products.”

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Posted 8 months ago

“I'm loving the products so far but not 100% sure how they differentiate with other similar products in the market in terms of results. I will continue using them though until they are finished.”

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Posted 8 months ago

Hi there, Thank you so much for sharing your thoughts! We’re delighted to hear you’re enjoying the products so far. Our formulations focus on natural, skin-loving ingredients designed to support healthy skin while being gentle and effective. We love hearing from customers as they explore the full benefits, so please do keep us updated on your experience as you continue using them! If you have any questions or would like more information, feel free to reach out at support@gruum.com. Warm regards, Andrea – team grüum

Posted 8 months ago

“I was very disappointed with my product, it was so tiny and did not look worth the money, even more so as it was a present for a very dear friend. In addition, the delivery delay was appalling, it took weeks to arrive and only after many, many chase ups and threats to cancel my order. All very disappointing. Roy, Dunstable, Bedfrodshire. 11 Dec. 2025”

Helpful Report

Posted 8 months ago

Hi Roy, Thank you for sharing your experience with us. We appreciate your feedback about the product size and delivery timing, as it helps us continue to improve our offerings. If you’d like to discuss this further or explore options for your order, please feel free to contact us at support@gruum.com — we’re always happy to help. Warm regards, Andrea – team grüum

Posted 8 months ago

“I came across Gruum from an offer on an advertisement. Tried it liked it & ordered more. The fragrance are lovely, the products are top notch, will buy again from Gruum. Try it you won't be disappointed.”

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Posted 8 months ago

“I wish all other companies were as caring as Gruum. Keep up the good work 👏”

Gruum 5 star review on 11th December 2025

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Posted 8 months ago

“I’m so glad I’ve found Gruum I’m absolutely obsessed with their highly scented soy candles and their room home fragrance. My whole bungalow smells divine. I spray the home fragrance on all my soft furnishings. Highly recommended I’m so glad I found Gruum.”

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Posted 8 months ago

“Purchased as a gift and the candles & diffuser smell amazing, even through the wrapping paper.”

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Posted 8 months ago

“Love these products. They smell great, are afffordable, and from a company that seems to produce sustainable stuff. What’s not to like?”

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Posted 8 months ago

“Everything throughout the entire range is fantastic quality and I am extremely impressed with everything that I have purchased.”

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Posted 8 months ago

“Good friend the fragrances are nice easy to use like the roll on idea customer service is good Shame about the post service but got sorted in the end”

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Posted 8 months ago

“I struggle with my skin. It gets dry patches, and much of the skincare I have tried over the years makes it worse, or it would just burn and cause flaking - I also have psoriasis. Nothing I have tried from gruum has been a problem so far. Also loving the fragrance roll ons!”

Helpful Report

Posted 8 months ago

“Not worth the money. Just smelled and felt like regular soap. Wouldn't buy again”

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Posted 8 months ago

Hi Tammy, Thank you for sharing your feedback with us. Everyone’s preferences can be quite different, and we truly appreciate you giving our product a try. Warm regards, Andrea – team grüum

Posted 8 months ago

“My order game quickly and was well packed. I was particularly impressed with the patchouli wash bar and body scrubber bag that it came with. I can't usually use soap on my body as my skin is sensitive but this was really nice and smelled lovely”

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Posted 8 months ago

“Excellent products wide range good value. A small nidle tighten up on delivery.”

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Posted 8 months ago

“First time of using gruum! Delighted with products and customer service! Thank you”

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Posted 8 months ago

“Love the ethics and the products are lovely, if a little on the small side. They have nice scents that last. I have eczema and so far they have not produced a reaction so I am happy. As with the Body Shop prices are higher than the high street and delivery cost means better to order in bulk and stock up.”

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Posted 8 months ago

“This is my 3rd order from Gruum, can't fault them enough. The latest order was the advent calendar, what an amazing idea. Everyday is a great surprise. Each product us a full size and as per usual, absolutely brilliant. Will definitely be buying again. Thank you Gruum”

Helpful Report

Posted 8 months ago

Gruum is rated 4.7 based on 26,697 reviews