Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,644 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the shampoo and conditioner bars and they’re excellent”

Helpful Report

Posted 8 months ago

“Excellent products and fast delivery.”

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Posted 8 months ago

“I have been using the prickly pear oil for a few months and can honestly say it has definitely made a difference to my face and hands. The dark spots have most certainly faded. I have just order 3 more in Gruum's recent sale which was amazing value for money.”

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Posted 8 months ago

“Lovely products!”

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Posted 8 months ago

“Bought one of the bundles as a gift for my mum and she loves every product, said her skin hasn’t felt as healthy in years x”

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Posted 8 months ago

“Really lovely natural products that are both environmentally friendly and good for your skin”

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Posted 8 months ago

“The skin care seems nice, but the room spray and reed diffuser are quite a strong, heavy scent that I don't find appealing. I photograph a lot of scented home fragrance products for my job, and these scents are incredibly pungent to what I'm used to, and not homely at all. Maybe something to adapt slightly....”

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Posted 8 months ago

Hi Lucy, Thanks for taking the time to leave a review. Sorry to hear that you found the fragrances to be quite strong. I have passed this over to our Product Development Team as this helps us to identify areas where we can improve. I hope this helps! Warm regards Mikaela-Team gruum

Posted 8 months ago

“Great products. The Reed diffuser is small and powerful and bring a lovely scent in my bathroom. The room spray - midnight aurora - has a lovely scent and a couple of sprays is enough to leave the room smelling lovely. Great products, came well packaged and efficient service.”

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Posted 8 months ago

“I love the products from Gruum! It was easy to order from their website, unfortunately for me a lot of the products I wanted were out of stock but the ones that I did order are amazing. I use them regularly and will definitely be ordering more!”

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Posted 8 months ago

“I have ordered Face cleanser and face gel, both good.. light texture.”

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Posted 8 months ago

“I love the hair and body products. They smell lovely and my hair is always shiny after using the shampoo bar without needing conditioner. The website is is to use when ordering and goods arrive promptly. I really like the fact that there are no plastic bottles involved. Excellent service and good value.”

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Posted 8 months ago

“I love the Nourishing Face Oil. Received one free with an offer through my railcard and ended up buying more for myself and my 16 year old daughter. Also just started using the SPF 50 face cream, also really nice.”

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Posted 8 months ago

“I Mainly Use the Face Sunscreen. It is lovely. Non greasy, you wouldnt know you were wearing it. I even think it has helped my face redness.”

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Posted 8 months ago

“I got given a code to trial some items. Honestly the smell of all the product's are amazing. My most favourite has to be the soya melts. I will 100% making a further order. Keep up the amazing work!!”

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Posted 8 months ago

“I purchased a special offer trial kit which included a clay face scrub bar, relaxation spray and pulse point roller. All items are really well made with natural, calming ingredients and great for sensitive skin. I will definitely look to purchase again.”

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Posted 8 months ago

“Great company, easy to order,good products.”

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Posted 8 months ago

“Excellent products especially shampoo bars of soap. It does seem expensive but it us not and it is a good product to buy and environmentally friendly.”

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Posted 8 months ago

“Lovely products. I love the air diffusers especially.”

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Posted 8 months ago

“Face wash really good makes your face fresh and clean , loved.”

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Posted 8 months ago

“Happy with offers and opportunities to try out items. Quite recently decided to try out solid shampoos and soaps. Happy with shampoo and face wash. Though struggling using conditioner, maybe i do use it wrong as it's first time I'm trying a solid hair conditioner:)”

Helpful Report

Posted 8 months ago

Gruum is rated 4.7 based on 24,644 reviews