Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,644 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the products from here especially the face wash and as for the candles, the smells are divine . Keep up the good work, it is second to none”

Helpful Report

Posted 8 months ago

“Hi team I used your products and let me tell you it’s very very good in terms of quality and fragrance. Only one think is price and quantity. Otherwise everything is good compared to other brands.”

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Posted 8 months ago

“I’d love a huge bottle of the calming spray to be released!! I’d pay any amount for it”

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Posted 8 months ago

“There is a wide variety of products that have no sodium lauryl suphate - huge plus! I've used Gruum for two years and love thier products. Would be great if the remaining plastic packaging could be changed to glass and a recyle incentive put in place. I recommend their products.”

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Posted 8 months ago

“Love the excellent products from gruum ,,excellent service aswell .”

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Posted 8 months ago

“Love every product I’ve ever had the pleasure of using. 10/10 would recommend to anyone.”

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Posted 8 months ago

“I love the products I ordered well packaged and feel and smell amazing. My only suggestion is the moisture bar box needs to be tougher as the product soaked into it. The bar itself is AMAZING and so easy to use. The face wash has an amazing smell and my skin feels and looks so gud.”

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Posted 8 months ago

“Lovely products, great packaging and brilliant service.”

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Posted 8 months ago

“Amazing products all round, my skin cleared up within just a few uses - I am very acne prone so this helped with my confidence.”

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Posted 8 months ago

“I bought this item for my mum and she enjoyed it very much it’s nice and relaxing and is just very good recommended a lot”

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Posted 8 months ago

“This is one of the best skin care products I have ever used my skin has felt more hydrated and smoother I really do love these products”

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Posted 8 months ago

“Left my skin feeling lovely and soft. Recommend people try Gruum products”

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Posted 8 months ago

“Brill products”

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Posted 8 months ago

“Amazing products!! Initially I was worried that it would smell like chemicals but once I received my products I was left amazed. Not only do they have a subtle scent, they are so lightweight on the skin and gentle. I would definitely recommend to those who are looking to try out a new skincare brand and product!!”

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Posted 8 months ago

“Unfortunately, the products of this company did not suit me. My whole face became dry, with red spots and the corners of my lips cracked after several days of use. I will not recommend this cosmetics to anyone.”

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Posted 8 months ago

Hi there, Thank you for taking the time to write a review about your recent experience with gruum. Sorry to hear that it may not have been what you were expecting and that the products did not suit your skin. We hope our products work for everyone but appreciate that everybody's skin type is different. I have passed your feedback over to our Product Development Team as this helps us identify areas where we can improve. Thanks again for your review. Warm regards Mikaela-Team Gruum

Posted 8 months ago

“All products I have had from Gruum are fabulous and importantly do what they say, from handcream, shampoo, moisturiser etc. Great scent, no allergies. Thank you for amazing products. From order to receipt no problems.”

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Posted 8 months ago

“I’ve always struggled to find products that don’t irritate my skin but I have now. These products feel, smell and look brilliant. I will definitely continue to use Gruum.”

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Posted 8 months ago

“Love the products, smell amazing and great quality!”

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Posted 8 months ago

“Great products, great ethics behind them, and a UK based enterprise. Happy shopping!”

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Posted 8 months ago

“Gruum's products are all natural and yet are still effective and come in more planet friendly packaging than many other beauty products. They often have offers on too so they are also quite affordable, although they aren't the cheapest. My favourite is the little under eye treatment roll on with retinol.”

Helpful Report

Posted 8 months ago

Gruum is rated 4.7 based on 24,644 reviews