Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,432 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,432 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only shampoo bar that is anti dandruff and it works great. Because of this ive moved all my bathroom goods to gruum for plastic free, working products.”

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Posted 6 months ago

“Good quality products that use minimal plastic and 'feel' healthy. The brightening face wash makes a big difference. Not its intended purpose but I've found the nourishing oil really good in my beard.”

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Posted 6 months ago

“Absolutely love your products,I’ve previously had a few gift sets which my daughters have been really impressed with.Many 🤩 🤩”

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Posted 6 months ago

“These products have made my skin loads better so now im forced to forever use thier products haha so use with caution cos you'll like em so much you'll never switch haha”

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Posted 6 months ago

“You asked me for a review and so here it is. Don't ever sign up to emails from gruum, they will never leave you alone. I have unsubsribed four times now and still they email me.”

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Posted 6 months ago

Hi David, Thanks for taking the time to leave a review — we’re really sorry to hear about your experience with our emails. We can see you’re already in touch with our support team, who are working to get this fully resolved for you. Please rest assured we're doing everything we can to make sure you’re unsubscribed properly and no longer receive unwanted emails. We appreciate your patience, and thanks again for bringing this to our attention. Warm regards, Andrea - team grüum

Posted 6 months ago

“Very good products which are well worth trying. I especially like the shampoo and conditioner bars which are much easier for me to use , as I have arthritic fingers and find it difficult to use sqeeezy bottles.”

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Posted 6 months ago

“The products are presented well in good quality bottles and clear labels. It arrives safely in boxes which are obviously carefully packed. The products are great as you know they are all natural.”

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Posted 6 months ago

“Loved this product!”

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Posted 6 months ago

“I haven’t actually used the products yet but well packaged and looking forward to using.”

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Posted 6 months ago

“I can't recommend Gruum products highly enough. There are so many hand made beauty products out there, so when you find one that stands out, that makes a real difference to your hair and skin, and that still has that wonderful personal touch, it needs to be celebrated!”

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Posted 6 months ago

“Great products, especially the lipbalm. Thank you!”

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Posted 6 months ago

“I ordered 3 deodorants to try so glad I did. Love them, very gentle on my skin & feel so light with no stickiness, lovely scent & 100% works + lasts all day. Big plus no plastic packaging. Easy to order & delivery was very quick.”

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Posted 6 months ago

“Easy to use the site and order, great quality products, particularly love the prickly pear oil which was amazing value in the sale and had the bonus of receiving a free mystery item with my order, plus quick delivery - no complaints, highly recommend!”

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Posted 6 months ago

“Generally like the products although they're always smaller bottles than I expect from the pictures. Also my most recent two orders have had some issues - the kyra face wash was much runnier than the previous bottle (aka watered down a lot) so less product per bottle, and the charcoal clay face mask was a nightmare to use - incredibly sticky and wouldn't form a paste/spread nicely. Ended up with lumps on my face and a sticky layer all over my hands that I needed to scrub off. Also didn't dry at all like the picture showed, just remained sticky on my face and was a nightmare to take off - might've permanently ruined my flannel”

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Posted 6 months ago

“I am loving the under eye treatment and lip conditioner. The cold effect of the roller ball applicators makes a difference in application. The lip conditiner is my favorite one, it has scent but not to overpowering and leaving my lips plump and moisturise.”

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Posted 6 months ago

“I love your products.Also I bought them as a gift for friends in NYC.They love them”

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Posted 6 months ago

“Love the products from gruum”

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Posted 6 months ago

“Ordered items for my daughter , early Xmas items she's bought before and requested from Santa this year! She will be very happy with them. I haven't used anything ftom Gruum yet but think it's likely in the future.”

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Posted 6 months ago

“Easy site to use great products although they could do some items for the more mature adults male & female. Prices are very good with lots of items on offer at certain times. Love the room freshener and the roll on perfume they last all day. Delivery is a bit longer than some but they arrive well packaged and with instructions on how to use if required for a product.Will be ordering again .”

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Posted 6 months ago

“I was given an Advent calendar of Grüum last year and since then have bought nothing else. Their after sun serum, prickly pear oil and cleanser are among my favourites. I also use their room fragrances. Love the products and hope to get their amazing advent calendar again this year!”

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Posted 6 months ago

Gruum is rated 4.7 based on 25,432 reviews