Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,845 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,845 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MUCH FAST SHIPPING TO GREECE”

Helpful Report

Posted 11 years ago

“Products were well packaged. The Andis super speed clippers were excellent wish I'd bought them sooner. Was a bit dissapointed they used city link for delivery as the delivery was delayed, and I have had problems with that delivery company before.”

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Posted 11 years ago

“Excellent service with speedy delivery. Packaging could have been a little better as one bottle had leaked.”

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Posted 11 years ago

“Very sturdy and attractive design . Easy to remove hair from it . A good buy”

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Posted 11 years ago

“I found the website easy to navigate and my items arrived when they said they would”

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Posted 11 years ago

“My order with Groomers was very quickly dispatched. One or two items were not available but alternatives were offered an sent. There was a problem with the blaster/ dryer but it was replaced very quickly. The bath was missing an leg extension and that too was sent very quickly. All in all I am pleased with my order and will use Groomers again.”

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Posted 11 years ago

“Difficulty at first with my password, but sorted. Items ordered arrived promptly and are good value/quality.”

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Posted 11 years ago

“Fairly quick delivery, packed OK.”

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Posted 11 years ago

“Everything arrived promptly. Samples sachets of other products might be useful e.g. different shampoo's etc., to encourage people to buy a larger amount with confidence.”

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Posted 11 years ago

“Good website, good service and quality goods”

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Posted 11 years ago

“My item arrived promptly. Then when I had a problem with it I rang and within a day had received a replacement. Very good service. Thank you.”

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Posted 11 years ago

“Very pleased with the quick service however one item, a brush, was out of stock.”

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Posted 11 years ago

“quick delivery, excellent service, but one bottle had leaked in postage”

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Posted 11 years ago

“Very good delivery as always, helpful staff, keen prices.”

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Posted 11 years ago

“I was very pleased with my order also the response of a query I had”

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Posted 11 years ago

“service was excellent and delivery was excellent that i can't fault it. my only gripe with groomers stuff is that i use their shampoo's and conditioners and problem being is that i use CROWN COAT ROYAL JELLY SHAMPOO and unless you dig in their website you,like me wouldn't know that it says let it down at a ratio of 6 to 1 . that is 6 water to 1 shampoo. I only wish that it was marked and labeled on the product so that you would know what to do. Having 3 dogs, one miniature yorkie,and one cross yorkie shih tzu and one cross yorkie Chihuahua I found that it was too strong without diluting for them. So buying from groomers i found that the service and product itself was excellent. just read if you have to dilute their shampoos or conditioners. i would definitely recommend their products that i bought. a.cowdell”

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Posted 11 years ago

“A good service overall with good value for money. Delivery is always good and lots of choice on items and products. However there has been a few shortages of items lately which you havn't managed to re-stock very quickly such as a flat faced muzzle that i wanted and some curved scissors that were out of stock for a couple of months so I ended up getting the cheaper ones, also I am waiting for a wall bracket for my cyclon pet dryer. hopefully its only a temporary problem Mrs D Rennie (Debs Delighted Dogs)”

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Posted 11 years ago

“Product good, quick service but could not get all I wanted, so stock levels not good”

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Posted 11 years ago

“Great service. Great products. Will continue to shop here. I just wish I could pick which day my parcel could be delivered?”

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Posted 11 years ago

“Items easy to order and delivered very quickly”

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Posted 11 years ago

Groomers Online is rated 4.8 based on 9,845 reviews