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Groomers Online Reviews

4.8 Rating 9,844 Reviews
99 %
of reviewers recommend Groomers Online
4.8
Based on 9,844 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Groomers Online Review - Excellent service speedy delivery and very good quality goods
Read Groomers Online Reviews
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Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025
Jackie Russell
Groomers Online 5 star review on 11th June 2025
Jackie Russell
Groomers Online 5 star review on 28th April 2025
Anonymous
Groomers Online 5 star review on 9th March 2025
Paul Daniels
Groomers Online 5 star review on 1st February 2025
Lauren
Groomers Online 5 star review on 9th January 2025
Sharon Warne
Groomers Online 5 star review on 19th October 2024
Reg Andrews
262
Anonymous
Anonymous  // 01/01/2019
Great delivery, good quality goods and fabulous customer service
Helpful Report
Posted 7 years ago
Great fast delivery and products. Would love to see more mens PPE
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Posted 7 years ago
I think the prices with recent discounts and student discounts are very good. I placed a £400+ order, but for some reason there was a mix up and it didn't get received on the Groomers end when it should have, so my delivery was a couple of days late (The did however offer a next day delivery but I was to be out for that day, so selected my own day). The live chat is awesome to find exactly what you need, I would reccommend buying from this site, but maybe only for the larger orders of over £100 as delivery costs then apply for anything lower.
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Posted 7 years ago
In general I find the website, staff and products at Groomers Online very good. I’ve visited their offices/warehouse and was made very welcome and they seem happy to sort any issues quickly and without hassle. However, I have found a few of their products to be quite weak or flimsy which I guess can be true of any online shopping experience where you can’t ‘feel’ the product before purchase.
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Posted 7 years ago
Always a quick delivery, a great selection of products.
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Posted 7 years ago
Love the products available. Great delivery service. Great value. Just not all products available all the time. But would always recommend to new groomers. X
Helpful Report
Posted 7 years ago
Great products and service. Had a slight with-when I signed up a student account I was unable to access the discounts online. However I contacted Groomers and they were extremely helpful and got the issue sorted for me. Only other concern that I has was that the product went out of stock a few times while I was attempting to order it. Again the website had an alert email system and as soon as the item was back in stock I was notified. So overall great.
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Posted 7 years ago
Great selection of products with some serious bargains to be had in the clearance sale. Delivered quickly but postage & packing is a little pricey at £6.70 for a small parcel :(
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Posted 7 years ago
Bought the choccy doodle shampoo for our cockerpoo. Lovely rich conditioning texture. Wish it smelt a bit stronger!
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Posted 7 years ago
Efficient and prompt management of my order - Scaredy Cut Silent Clipper Home Pet grooming Kit. Excellent product that has enabled me to cut my dogs coat without stressing her as a previous visit to a Dog Groomers has
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Posted 7 years ago
Easy to use
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Posted 7 years ago
very happy with the service.been with groomers over 10yrs
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Posted 7 years ago
The product I ordered came with in a few days & is what I have been looking for very pleased with it.
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Posted 7 years ago
They answered my question fairly quickly...
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Posted 7 years ago
Fast delivery but bottle of shampoo open and leaked.... Waistcoat sizing is seriously wrong too I got same size as tunic and its way too small
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Posted 7 years ago
Very good service. My order didn't arrive, so I contacted Groomers who looked into it arranged to send my order straight away, it arrived the following day. Excellent customer service from Ashleigh.
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Posted 7 years ago
Lots of great stuff really good quality. Not alot of choice on uniform but plenty on other stuff. Shipping is quite expensive if your just buying 1 thing!
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Posted 7 years ago
Easy to find what I wanted
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Posted 7 years ago
Product arrived and was as described but An e-mail with a dispatch date would of been good as I did not know if was coming or not so logged a complaint with PayPa, however it arrived without any notice so all ended well would recommend but suggest you advise customers when it’s been dispatched
Helpful Report
Posted 7 years ago
My order was delivered very quickly however the product I bought was not as expected having a very strong and unpleasant smell.
Helpful Report
Posted 7 years ago
Groomers Online is rated 4.8 based on 9,844 reviews