Login
Start Free Trial Are you a business? Click Here

Groomers Online Reviews

4.8 Rating 9,844 Reviews
99 %
of reviewers recommend Groomers Online
4.8
Based on 9,844 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Groomers Online Review - Excellent service speedy delivery and very good quality goods
Read Groomers Online Reviews
Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

Write Your review

Groomers Online 5 star review on 11th June 2025
Jackie Russell
Groomers Online 5 star review on 11th June 2025
Jackie Russell
Groomers Online 5 star review on 28th April 2025
Anonymous
Groomers Online 5 star review on 9th March 2025
Paul Daniels
Groomers Online 5 star review on 1st February 2025
Lauren
Groomers Online 5 star review on 9th January 2025
Sharon Warne
Groomers Online 5 star review on 19th October 2024
Reg Andrews
262
Anonymous
Anonymous  // 01/01/2019
Very good service from Groomers , shame I can’t say the same for DPD , was giving three different dates for delivery and waited in for three days. Not a happy customer due to DPD please change your courier it’s not the first time I have had problems with this company.
Helpful Report
Posted 6 years ago
I've been using Groomers Online for dog grooming supplies for nearly 10 years now and I know and trust the products. The shampoos are of good quality and I have never had a dog react to any of the range.
Helpful Report
Posted 6 years ago
Had problems with the order that I placed ,but rang groomers and they sorted it out for me straight away ,the agent I spoke to was very polite and new exactly what I was talking about .I will be using them again and highly recommend them to anyone .
Helpful Report
Posted 6 years ago
I was really pleased with how quickly my order arrived. I like getting an e-mail to let you know when something’s back in stock. Could do with more packaging for items that could leak, one of my items leaked slightly.
Helpful Report
Posted 6 years ago
I think this product would be great for an anxious dog afraid of fireworks but sadly its not suitable for a Shih Tzu with their little squashed faces so I had to return.
Helpful Report
Posted 6 years ago
Great fit, very comfy and flexible to work in
Helpful Report
Posted 6 years ago
I ordered some stuff,they send me wrong item but when I called them they fixed it immediately and I had it next day delivered at my house! Happy customer!!!
Helpful Report
Posted 6 years ago
Had an issue with damaged goods on delivery. Customer service was great they sorted it straight away and it was pretty painless.
Helpful Report
Posted 6 years ago
Groomers website is easy to navigate and make orders. Products have always arrived in good condition and quickly. However, they do run a loyalty scheme but you must keep a track on your spending because I have never automatically got my discount without having to chase them up. Otherwise, I’m happy with them.
Helpful Report
Posted 6 years ago
best online groomers for all your salons needs.best value
Helpful Report
Posted 6 years ago
Usually very good. I waited and waited until I had an email saying a certain pair of scissors were in stock, placed a large order (£250+) on the back of it.. then had a phone call saying the certain pair never came back into stock. So I didn't actually end up getting the only pair I really wanted which was a bit gutting. Other than that never had an issue
Helpful Report
Posted 6 years ago
Great bag just what my daughter wanted. Very happy.
Helpful Report
Posted 7 years ago
Good choice of products at reasonable prices and quick delivery.
Helpful Report
Posted 7 years ago
Very easy to order online. Good and quick service . Please!
Helpful Report
Posted 7 years ago
Order process easy & Delivered quickly
Helpful Report
Posted 7 years ago
Good service ! My latest order is taking its time in arriving.
Helpful Report
Posted 7 years ago
Lot's of product's to order, easy ordering and prompt delivery
Helpful Report
Posted 7 years ago
Large item fine. I knew it would be a pack of two different sizes but not sure why as my dog's head is only one size! I'm sure the person who regularly bathes and grooms my dog will be delighted to receive the smaller sized hoodie for smal dogs that she might bathe. Thank you.
Helpful Report
Posted 7 years ago
Took a few days longer than advertised for my purchase to arrive. Unable to track so needed to call company. They were very helpful but meant I had to rearrange grooming appointmentswhich was not ideal. More about problem with manufacturer than Groomers. Very happy with my purchase once it arrived. Best price by far compared to identical product elsewhere online.
Helpful Report
Posted 7 years ago
I was a bit disappointed that I had paid for express delivery and my parcel wasnt went out on time, leading me to wait for a few more days. But happy with the product
Helpful Report
Posted 7 years ago
Dear Sir or Madam. I am sorry that your parcel was not despatched on time. Please send your postcode to customer.service@groomers-online.com and we can look into this for you. Kindest regards, The Groomers Team.
Posted 7 years ago
Groomers Online is rated 4.8 based on 9,844 reviews