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Groomers Online Reviews

4.8 Rating 9,845 Reviews
99 %
of reviewers recommend Groomers Online
4.8
Based on 9,845 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Groomers Online Review - Excellent service speedy delivery and very good quality goods
Read Groomers Online Reviews
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Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025
Jackie Russell
Groomers Online 5 star review on 11th June 2025
Jackie Russell
Groomers Online 5 star review on 28th April 2025
Anonymous
Groomers Online 5 star review on 9th March 2025
Paul Daniels
Groomers Online 5 star review on 1st February 2025
Lauren
Groomers Online 5 star review on 9th January 2025
Sharon Warne
Groomers Online 5 star review on 19th October 2024
Reg Andrews
262
Anonymous
Anonymous  // 01/01/2019
Great products & quick, trackable delivery. My only issue is availability of stock. I've asked for specific items twice now only to find them out of stock. Admittedly, I've been offered a different item but these are always more expensive.
Helpful Report
Posted 11 years ago
There were a couple of things I wasn't happy with. I put the order online but once I'd paid for it I noticed that one of the items I had ordered wasn't on so I had to ring the company and add it on over the phone. Extra time. On the internet I wrote that I wanted it left in the blue bin or the shed if noone was in but when the delivery man came no one was in and he took the parcel away with him.
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Posted 11 years ago
Website was easy to use. The primrose oil we ordered arrived with a small leak, but came promptly, and with in accordance with my delivery instructions.
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Posted 11 years ago
Very quick delivery, but the clipper oil I ordered had spilt into the packaging and so was quite messy!
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Posted 11 years ago
Speedy well packaged delivery. Good quality brush and a sturdy elastic strap.
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Posted 11 years ago
The product arrived very quickly but its description implied that is was a universal fit - which it was not and therefore needs returning, however the returns process seems very straightforward.
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Posted 11 years ago
I bought a long grooming arm and a couple of grooming nooses. Delivery was prompt and on time, and the arm was easy to assemble on to the grooming table. My only problem was with loosening the clamp that holds the arm in place! (I have weak wrists). My dog is a bearded collie and the length of the arm was perfect for a dog of that size (medium dog). My dog hates having his collar put on but was no problem at all with the grooming noose round his neck. Very pleased with the products.
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Posted 11 years ago
Helpful web site. Quick delivery.
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Posted 11 years ago
Quick and easy online ordering with a wide selection of products.
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Posted 11 years ago
My order was received in 3 days, was well packaged and contained the correct items with copy order note. I haven't been able to give items much use yet but they are of the quality I was expecting from the pictures in the catalogue so I am very happy with my experience of purchasing from Groomers and would use this company again.
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Posted 11 years ago
Very good/fast service:)
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Posted 11 years ago
Good prompt service. Would use again.
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Posted 11 years ago
Very pleased with products and delivery. Disappointed that I haven't had a reply to my question sent to your expert but decided to order what I thought would be appropriate for my dogs as couldn't wait any longer
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Posted 11 years ago
Good quality product.
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Posted 11 years ago
Good products, reasonably priced. I am particularly impressed with the Groomers Moulting Comb. Arrived very quickly after I ordered. My only criticism is that the Groom and Detangle Spray had leaked very slightly into the packaging.
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Posted 11 years ago
Easy to order quick to dispatch and receive items thank you
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Posted 11 years ago
Excellent service and quick delivery. I would happily recommend Groomers to my dog owner friends.
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Posted 11 years ago
BR
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Posted 11 years ago
Item was quickly dispached. I'd had the item loaned by a friend to see if I liked it. I did so purchased one. Grooming cloth.
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Posted 11 years ago
Products are brilliant but postage and pa
Helpful Report
Posted 11 years ago
Groomers Online is rated 4.8 based on 9,845 reviews