Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,531 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,531 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

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“Your web site was very easy to use and the items that I ordered were delivered quickly. My greenhouse is now in good condition and is being used to its full capacity.”

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“Spot on service, greenhouse fixed together very easily. no problems.”

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“I love my greenhouse. It was a good price and we were impressed with the quality and EVERY item was numbered which really helped when putting it together. Only problem we had was with door and window but we are rubbish at DIY. The service was amazing, some of the panes were broken in transit and so I sent an email in the evening, next morning I had a phone call back asking whether I wanted a replacement sent or get my own if I wanted it sooner and be reimbursed. Would highly recommend this company to everyone who wants brilliant service and a high quality greenhouse for a very responsible price.”

Greenhouse Stores 5 star review on 24th April 2016

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“Excellent greenhouse delivered on time was one triangle panel of glass short but apart from that everything else was there struggled a little with one or two parts of the instructions ie the handle but overall a very good greenhouse well made very good value for money,would definitely buy from them again.”

Greenhouse Stores 4 star review on 24th April 2016

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“First class Greenhouse, but instructions could have been a bit more instructive.”

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“Exactly what I wanted and easy to erect. Delivery very good thank you. Donald Wiltshire”

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“The end product is very good and I am happy with it. However the instructions are shocking, and the amount of time it takes to build is way more than estimated.”

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“Excellent service including advice”

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“Greenhouse exactly what I wanted delivery very good delivery driver very helpful”

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“first class service delivered on time very easy to fit together if you follow instructions”

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“Polite and efficient over the phone. Delivery as promised - very helpful driver. Not a very practical person but managed to erect without too much difficulty - extra pair of hands essential”

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“Very good customer service, contacting to check where to leave parcel if not in. Very good product at good price.”

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“Good service , good product”

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“No problems putting together instructions could be made a bit simpler but in general great greenhouse would recommend....”

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“helpful and efficient. Gave good advice over the phone and helped with planning the base. Easy to contact.”

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“The instruction book was a bit confusing because it included more than the model I bought. This meant there were more and different clips which we did not use.The seals on the glass frames had to be put in before construction and glazing. they did not stay in very well and led to a problem when lifting in the glass. The Door has no bar or handle to open from the inside, which, if you are holding seed trays or pots can be awkward. The Louvres are quite flimsy and the frames soft aluminium. Hope the louvres don't fallout! Looks good and love seeing my seedlings coming along. neighbours like it too! Romie walton”

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“Greenhouse Stores were really helpful and answered my queries promptly. I would recommend them BUT not for the Vitavia range. Vitavia provided and delivered my greenhouse and all looked ok at first glance. However, the first time I picked one of the panes of toughened glass up from where the derlivery-people had placed it, it shattered in my hands. I understand that this can happen with toughened glass when there is a fault or if it has been knocked in transit. I rang the company the same day and left a message, but no one got back to me. I rang again 3 days later and the person who took my call was snotty and unhelpful, even having the cheek to ask me why it had taken me three days to speak to someone when I had been waiting for them to bother to return my call! Needless to say, they were no help whatsoever in sourcing a replacement pane. By all means, use Greenhouse Stores, but choose another manufacturer.”

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“Excellent service, ie Very helpful when ordering my greenhouse, its delivery and when I had trouble erecting it, the advice given was first class.”

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“excellent service and advise from delivery person cannot fault in any way.”

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“The purchase was of a Vitavia Hera 4500 Green Orangery greenhouse. Delivery was efficient within 21 days, and the delivery man helpful with carrying the packages and safely storing them and the glass into our garage. The base was set in an Indian stone paving, and was straightforward to put in and get level. The construction was by no means straightforward. The hexagonal design involved fiddly -but neat - bolts in channels. The instructions were of some help ,but could have been far clearer. Many parts were capable of being assembled in several ways -and of course only one is right. I am a very competent self builder, but this was as challenging as any construction that I have done. It definitely needs two people at key stages as the frame flopped around, and lifting the roof on required 3 people - as the assembly with bolts in channels can slide out as it is moved. However, once the glazing has been clipped in the structure feels secure and rigid. Overall, it is a good looking greenhouse with which we are pleased. A good value product.”

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Greenhouse Stores is rated 4.7 based on 3,531 reviews