Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.63

4.6 Rating 3,975 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 3,975 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 23rd August 2026

Kevin H

Greenhouse Stores 5 star review on 22nd August 2026

Kate S

Greenhouse Stores 5 star review on 21st August 2026

Sally J

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were great for advice before we bought the product, and the great quality of the greenhouse meant that it was easy for our handyman to install. My mum uses it as a garden room, and enjoys sitting in it all year round.”

Greenhouse Stores 5 star review on 4th June 2026

Helpful Report

Hi Nichola, Thank you for your fantastic 5-star review! We’re delighted to hear you found our advice helpful, the greenhouse easy for your handyman to install, and that your mum enjoys using it as a garden room all year round. Warm regards, Team Greenhouse Stores

“Excellent service with prompt delivery”

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“Delivered 3 weeks ago still waiting for installation.”

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“Mini greenhouse is of the highest quality and went together beautifully. Aftersales service was first class as unfortunately the Trim 4 pack went missing during transit but Christine posted one out First Class and it arrived the next day. Thank you. First class company at all points of contact.”

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“Very well designed. I am happy with the finished product. A few points to note though. #1. The assembly instructions are not the best, resulting in having to redo some sections. #2. The Aluminium fasteners tend to size when tightened. They then shear if removal is attempted. Anti sieze grease would help. Thankfully, there were enough spare fasteners. #3. A single pane of glass had broken in transit, there was a spare panel though. All in all, very happy with it.”

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“I have an Elite greenhouse and because of the heat this year I found my tomatoes and cucumbers were suffering, that's why I bought the shading to put up, not fitted yet as my plants were too established to move but I will be fitting it after the greenhouse has been thoroughly cleaned inside.”

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“Excellent from the initial order to delivery”

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“My lean-to greenhouse is basically a well designed product, which I have now installed. Reasons I did not give 5 stars: 1. Delivery date was given and that was the date the greenhouse was delivered but no confirmation was give so the delivery was in effect a surpise 2. The instruction diagrammes are much too small and sometimes in the wrong sequence so assembly was pretty difficult.”

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“Easy to order ,9 weeks for delivery,Quality of greenhouse good,powdercoating Olive green high standard and beautiful colour. We opted for self assemble which we really wouldnt recommend unless your are competent in DIY . Our only gripe was that we ordered 2 water butt kitts that did not come with cap ends which we then had to purchase our selves cost of £14.00”

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“Very sturdy greenhouse with shatterproof glass and black frame. It took one person four days to construct on the York stone-paved base. Delivery was prompt and left in a secure location until the base was completed. I would definitely recommend this greenhouse.”

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“Extremely efficient Company. I was informed Of progress from the time of purchase right Up to delivery. A really positive experience resulting in a lovely Greenhouse. Excellent.”

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“I'm not impressed communication is not good,they were unable to fit our greenhouse, due to us needed to get a level base .but I've tried getting an update as to when they are coming back but not has a reply to my messages.”

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“Good product and quick response to queries. Instructions could be a bit clearer though.”

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“Looks great and my partner loves it!”

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“I have repeatedly told the emails sent to me I DID NOT BUY A GREENGOUSE FROM YOU Thank you”

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“Very happy with the product. When it arrived 6 of the panes of glass were broken, it says you must check everything within 14 days but I didn’t start to put it together for about 4 weeks. I emailed the company which they passed on to Vitavia( the delivery company),they have been brilliant and I am awaiting the replacement panes to be delivered on the 8th of September Thankyou”

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“Good quality greenhouse. Quite easy to put together. No parts missing. Delivered within the promised time. Looks good.”

Helpful Report

Thank you for your review, Sally. We’re glad to hear the greenhouse is of good quality, easy to assemble, and that it arrived within the promised time. Kind regards, Team Greenhouse Stores

“I found it a bit of a nightmare”

Helpful Report

Thank you for your review, Sheila. We’re really sorry to hear you found the process a bit of a nightmare — that’s never the experience we want for any of our customers. If you don’t mind sharing a little more, could you let us know what part you found difficult? And did you get in touch with us at all while you were setting things up? Our team is always happy to help, and we can usually resolve issues quickly with a call or message. We’d love to understand what happened so we can support you properly and make things smoother for future customers too.

“Helpful to deal with, flexible on delivery date. Can’t rate greenhouse as not installed yet”

Helpful Report

Thank you for taking the time to leave feedback, Anthony. We’re glad to hear you found us helpful and that delivery date flexibility worked for you. We understand the greenhouse isn’t installed yet, and we’re here if you need any advice or support when you’re ready to proceed. Kind regards, Team Greenhouse Stores

“The greenhouse was delivered on time by a consciencious driver to my bungalow which has restricted access. He was cheerful and prepared to unload all on his own. The glass parcels are very heavy. I found the greenhouse difficult to erect and it took a few days to do with help from a builder friend but it was better than paying £600 to have the supplier do it. The finished result is good but I still have not worked out to to fit the door correctly, Got some good support and advice from Greenhouse Stores.”

Helpful Report

Thank you for your review, and we’re really pleased to hear that the delivery went smoothly despite the restricted access — our drivers do work hard to make things as easy as possible. We’re also glad the finished greenhouse looks good and that you found our advice helpful along the way. If you’re still having trouble getting the door to sit correctly, we’ll ask our customer services team to get in touch with you directly to see if we can help resolve it. Sometimes it just needs a small adjustment, and we’re always happy to guide you through it. Thanks again for choosing Greenhouse Stores.

“A very sturdy greenhouse, looks good when up”

Helpful Report

Thank you for your feedback, Carolyne. We’re glad the greenhouse feels sturdy and looks good once up. If you need anything else, we’re here to help. Kind regards, Team Greenhouse Stores

Greenhouse Stores is rated 4.6 based on 3,975 reviews