Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.64

4.6 Rating 3,609 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.6

Based on 3,609 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 19th November 2025

264

Anonymous

Anonymous // 01/01/2019

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“Super efficient, brilliant customer service and high quality product, erected on date agrreed to a very high standard. Would totally recomend them to anyone! I am an extremley happy customer.”

Helpful Report

Hi Timothy, Thank you for your amazing review! We're delighted to hear that you had a positive experience with our customer service and that your product met your expectations. Your recommendation means the world to us! If you ever need anything else, we're here to help. Best regards, The Greenhouse Stores Team

“Delivered early and the set up for installation was very good, put together exceptionally well. Very pleased”

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“Had a very strange interaction with who ever was on chat at the time”

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“The greenhouse was delivered promptly but unfortunately some panes were broken l contacted the company and they advised me to get the panes replaced and sending them the invoice payment was made immediately. Very pleased with construction and company response.”

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“Cheap nasty Chinese built . The people who erect these greenhouses look for any reason why they can't do it,and openly brag about jobs the have refused to do ,then they charge you £180. Customer service is poor . AVOID AT ALL COSTS”

Helpful Report

Hi Alan, Thank you for taking the time to leave a review. After reviewing the notes on your order, our installers reported that the base was not sufficiently level for the greenhouse to be fitted. We do make this requirement clear both on our website and in the confirmation email sent to all customers, as a level base is essential for a safe and long-lasting installation. We also advise that a charge may be applied in the event of a failed installation for this reason. If you have any questions or would like guidance on preparing the base, we’re always happy to help. Kind regards, The Greenhouse Stores Team

“Unbelievable value for the quality, I didn't think I would get glass at this price point. I managed to buy this, make my own shelving and planters, install a waterbutt and all the sleepers for around my original budget for just the greenhouse. Arrived when they advised and the driver was really helpful.”

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“easy to deal with and had just what I wanted which was delivered quickly and easy to build once it arrived”

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“Great greenhouse at a good price. Delivered when expected in perfect condition”

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“Very east to order with good delivery, great instructions to follow and a good priced to.”

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“Everything is perfect”

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“The Greenhouse is very good. The main problem is that is that building it can be difficult in parts.”

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“Great quality greenhouse with easy to follow build instructions”

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“The greenhouse is great. However, the assembly instructions were scant. We still haven't fathomed out the door stop. I did search out videos online but they did not help either. The product was packaged really well and delivery was very quick. Overall really nice product.”

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“I LOVE my Swallow Greenhouse. I grew tomatoes in spite of the cold wet weather and the self opening/closing windows have intrigued/been admired by friends and neighbours. One neighbour has bought/is buyng his on my recommendation! Right now it's full of geraniums in full flower which delights me from my window.”

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“Opener was well priced and comes with good guarantee. Fitted easily and has worked very well during summer months as described, had tried a cheaper one off Amazon which didn't fit the opening light, although this was a bit more expensive, well worth the extra cost, much better unit.”

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“Delivered when you said it would be, helpful driver 👍 Well made greenhouse”

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“Service was good, communication was good and the knowledge and helpfulness of the delivery driver was very good.”

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“Excellent service from start to finish. Ordering was simple and smooth. Installation was very professional. Couldn't recommend this company enough”

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“Excellent service, amazing product and a life time of memories to be made in my wonderful greenhouse.”

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“Very pleased with our greenhouse from greenhouse stores. Black was the right colour choice for us and worth the extra cost. Assembly instructions are poor and the videos that are meant to help don’t show enough detail. You put one section together to find you have to loosen or undo it to fit a different section in. That said, my husband and I managed through trial and error, patience and telephone support, eventually finding a solution for the roof lights which stopped the glass from sliding out of fixing that were very tricky to tighten. I used a flat head screw driver slid under the glass and jammed into the corner to stop the washer from spinning whilst my husband tightened the screw) A self tapping washer would easily solve this issue.”

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“Long wait for delivery when it arrives its on a pallet. So could not be delivered as driver cannot unload it. Returned. Had to cancel fitter. Redeliverd some months later as fitter couldn't fit until then. Day before fitter was due he wanted to cancel due to rain. Strange as we hadn't had any rain for weeks. Having told us prior that he was in the area it turned out he was in Surrey. We told him if he didn't turn up we would cancel. He turned up spent 3 hours sitting on a bench working out how to fit it.!”

Helpful Report

Greenhouse Stores is rated 4.6 based on 3,609 reviews