Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,433 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,433 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 4 star review on 27th March 2025

248

Anonymous

Anonymous // 01/01/2019

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“Super efficient, brilliant customer service and high quality product, erected on date agrreed to a very high standard. Would totally recomend them to anyone! I am an extremley happy customer.”

Helpful Report

Hi Timothy, Thank you for your amazing review! We're delighted to hear that you had a positive experience with our customer service and that your product met your expectations. Your recommendation means the world to us! If you ever need anything else, we're here to help. Best regards, The Greenhouse Stores Team

“Great product, better quality than we expected. Just the job to give us extra outside space that we needed with our little doggy's. Gives the ideal space to feed them. Don't know how we would manage now without our canopy, looking to extend your outdoor space could highly recommend”

Helpful Report

Hi there, Thank you for your amazing review! We’re so happy to hear that the canopy has provided you with the extra space you needed for your little doggies. It’s wonderful to know it’s working perfectly for their feeding time. If you ever consider expanding your outdoor area further, we’d love to assist you again! Enjoy your lovely space! Best regards, The Greenhouse Stores Team

“When my greenhouse was destroyed in a storm, this company truly showed their worth. They provided a brilliant replacement with extra-toughened glass and free special seals. Now, it's a cozy haven for my plants, flowers, and veggies The gentlemen who deliver the greenhouses are full of knowledge and information. They very carefully help get the greenhouse from the delivery vehicle to your location, ready for you to assemble”

Helpful Report

Hi Susan, Thank you for your wonderful review! We’re thrilled that our replacement has turned into a cozy haven for your plants. It’s great to know that our delivery team provided you with the information and care you needed. If you have any more questions or feedback, we’re always here to help. Happy gardening! Best regards, The Greenhouse Stores Team

“The guys built the greenhouse without fuss, and it looks fantastic! Smells just like a sauna! The automatic roof louvre system is perfect for hot days, as it can get quite hot.”

Helpful Report

Hi Vanessa, Thank you for the fantastic review! We're thrilled to hear that the greenhouse was built smoothly. The automatic roof system is definitely a game-changer on those hot days! If you have any more feedback or questions, we’re always here to help. Happy gardening! Best regards, The Greenhouse Stores Team

“not easy to erect, allow a very long time. Bought May 2024 and erected in a sheltered spot as directed, but it was very severely damaged in the gale in January 2025. I appreciate these conditions are rare, but they are becoming more frequent and this greenhouse is not built to withstand a gale. Left many messages to Greenhouse Stores (they never pick up the phone) for replacement parts but they never reply. I would not buy from them again”

Helpful Report

Hi Judith, Thank you for taking the time to share your thoughts with us. We're truly sorry to hear about the challenges you faced with both assembly and the damage caused by the recent gale. We understand that extreme weather conditions can be tough on any structure, and your feedback is crucial as our suppliers continuously aim to improve the durability of their greenhouses. We're also sorry to hear about the difficulties you had with contacting our team for replacement parts. We want to ensure that every customer's needs are met, and your experience does not reflect the standard we strive for. . Best regards, The Greenhouse Stores Team

“four out of five.”

Helpful Report

Hi John, Thank you for your review! We're pleased to hear that you're enjoying your greenhouse overall. If there are any specific areas you think we could improve upon, we'd love to hear your thoughts. Your feedback is invaluable to us! If you have any questions or need assistance, please don't hesitate to reach out. Best regards, The Greenhouse Stores Team

“Love my greenhouse, my son in law put it up for me, just wish I'd bought the bigger one, the only drawback when its windy the plastic rattles, but it's great.”

Helpful Report

Hi Elizabeth, Thank you for the glowing review! We're so glad to hear that you love your greenhouse and that your son-in-law was able to help with the setup. We appreciate your feedback about the rattling during windy conditions and will take that into consideration. If you ever decide to upgrade to a bigger one, we’ll be here to help! Happy gardening! Best regards, The Greenhouse Stores Team

“Having searched online for a greenhouse, I came across Greenhouse Stores. There was a wide selection of different styles and sizes at great prices. I purchased a small greenhouse which was ideal for the small space I had. Delivery was quick and instructions were easy to follow.”

Helpful Report

Hi Joanne, Thank you so much for your awesome review! We're thrilled that you found our wide selection helpful for your space and that the delivery was quick. It’s fantastic to hear that the instructions were easy to follow. If you have any questions or need further assistance, don’t hesitate to reach out. Happy gardening! Best regards, The Greenhouse Stores Team

“Greenhouse stores staff were very helpful, when we were choosing which greenhouse to buy. They gave us plenty of advise, on how to build the greenhouse and were very efficient in sending a part which was missing.”

Helpful Report

Hi Jane, Thank you for your wonderful review! We're delighted to hear that our staff were able to assist you in choosing the perfect greenhouse and provided helpful advice for assembly. If you need any more assistance or have questions down the line, feel free to reach out. Happy gardening! Best regards, The Greenhouse Stores Team

“Bought a greenhouse , which was delivered promptly and was of good quality.”

Helpful Report

Hi Paul, Thank you for the fantastic review! We're thrilled to hear that your greenhouse was delivered promptly and met your quality expectations. If you have any questions or need assistance as you start using it, feel free to reach out. Enjoy your new greenhouse! Best regards, The Greenhouse Stores Team

“We are very pleased with the Greenhouse itself except the doors to it do not run smoothly. The door to the right is fine but the left hand door judders and becomes difficult to close, in fact we find ourselves just opening the right hand door for easier access. Please could you advise us what can be done to rectify the problem.”

Helpful Report

Hi Maria, Thank you for your feedback! We're glad to hear that you're pleased with the greenhouse overall. We're sorry to learn about the issue with the left-hand door not running smoothly. We will get Customer Services to contact you asap. We're here to help you get the most out of your greenhouse! Best regards, The Greenhouse Stores Team

“Excellent service, . They delivered on time and put the whole thing together for me. Lovely job.”

Helpful Report

Hi Hilary, Thank you for your excellent review! We're so pleased to hear that you were satisfied with our delivery service and that our team did a lovely job putting everything together for you. If you need any further assistance or have more projects in mind, don’t hesitate to get in touch. Enjoy your new greenhouse! Best regards, The Greenhouse Stores Team

“Helpful advice as to which greenhouse to buy. Wide choice available.”

Helpful Report

Hi Alan, Thank you for your positive review! We're glad to hear that you found our advice helpful in choosing the right greenhouse for you, and that you appreciate the wide selection we offer. If you have any questions as you start your gardening journey, don’t hesitate to reach out. Happy gardening! Best regards, The Greenhouse Stores Team

“Very happy with the green house we bought a year ago was worried about the possibility of gales so secured it too Our patio pathining slabs, no problems so far. We do have a wind break 6' 6" high fence which is luckerly on our prevailing wind direction as a extra precaution.”

Helpful Report

Hi Robert, Thank you for your wonderful review! We're delighted to hear that you're happy with your greenhouse and that you've taken the extra steps to secure it against the wind. It’s great to know that your windbreak is working well in your favor! Should you have any questions or need assistance as you continue to use your greenhouse, please feel free to reach out. Enjoy all the gardening ahead! Best regards, The Greenhouse Stores Team

“I purchased this greenhouse last year but too late to really use. It took 2 people nearly half a day to erect. The black trim on the door keeps sliding down and the door doesn't close flush at the top. Apart from that I'm excited to use my first greenhouse. The seeds are planted.”

Helpful Report

Hi Julie, Thank you for your review and for sharing your experience! We're glad to hear you’re excited to use your first greenhouse and that your seeds are planted. We apologize for the issues you encountered with the door trim and the fit at the top. Your feedback is important, and we will certainly take it into consideration for future improvements. If you need any assistance as you set up, feel free to reach out! Best regards, The Greenhouse Stores Team

“Great !! Looks nice and is perfect for us. Robust easy to use.”

Helpful Report

Hi Frances, Thank you so much for your fantastic review! We're thrilled to hear that you find your purchase both nice and perfect for your needs. It's great to know that you find it robust and easy to use. If you ever have any questions or need assistance, feel free to reach out. Enjoy your new greenhouse! Best regards, The Greenhouse Stores Team

“Whilst I am very pleased with the greenhouse quality we had some problems erecting it. The side window did not fit as re the instructions which were not as clear as they could be. We erected it undercover as it was winter but had difficulty in securing it to the floor when finished as the bolt holes were covered with the frame work.”

Helpful Report

Hi Karen, Thank you for taking the time to leave us a review! We're glad to hear you're pleased with the quality of your greenhouse. We sincerely apologize for the difficulties you encountered during the assembly and with the instructions. Your feedback is invaluable, and we'll certainly look into ways to improve our guidance for future customers. If you have any questions or need further assistance, please don't hesitate to contact us. Enjoy your greenhouse! Best regards, The Greenhouse Stores Team

“Weak and flimsy , blew down and bent in the wind. Not easy to assemble, very confusing instructions and some fittings missing.”

Helpful Report

Hi there, Thank you for your feedback. We're sorry to hear that you found the greenhouse weak and difficult to assemble. We understand how frustrating that can be. Your insights regarding the assembly instructions and missing fittings are valuable, and we will certainly look into improving those areas. We can't find any correspondence from you regarding missing parts so I'm assuming that you sorted them yourself? Best regards, The Greenhouse Stores Team

“Prices and choice seemed reasonable”

Helpful Report

Hi Jo, Thank you for your feedback! We're pleased to hear that you found our prices and selection reasonable. Your insights help us continue to improve our offerings. If you have any further thoughts or need assistance, feel free to reach out. Best regards, The Greenhouse Stores Team

“Good value and good product. Delivered promptly. Good firm”

Helpful Report

Hi Stuart, Thank you for your wonderful review! We're pleased to hear that you found great value in our product and that it was delivered promptly. If you need any further assistance or have questions in the future, don't hesitate to reach out. We appreciate your support! Best regards, The Greenhouse Stores Team

“The greenhouse is very flimsy and didn't stand up to the first bit of bad weather we had. It is currenly pinned down with scaffolding.”

Helpful Report

Hi Colin, Thank you for sharing your experience with us. We're sorry to hear that the greenhouse did not hold up as you had expected during bad weather. We appreciate your feedback, as it helps us understand where we can improve. If you have any further concerns or if there's anything we can assist you with, please don't hesitate to reach out. Best regards, The Greenhouse Stores Team

Greenhouse Stores is rated 4.7 based on 3,433 reviews