Greenhouse Stores Reviews

4.66 Rating 2,316 Reviews
96% of reviewers recommend Greenhouse Stores

About Greenhouse Stores: We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

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Phone:
0800 098 8877

Email:
Sales@greenhousestores.co.uk

Location:
Mere Green Chambers,338 Lichfield Road,

Categories:
Business & Office
Garden Arcs
Greenhouses
Lawn
Sheds

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Own Driver, Courier
delivery methods
Over 7 Days
average delivery time
96%
on-time delivery
Greater than 88%
accurate and undamaged orders
Customer Service
Telephone, Email, Live Chat
communication channels
Under an hour
queries resolved in
5
Mr W
"Delivered on schedule, took longer to assemble than anticipated, 2 bits missing but were sent quite quickly. Very pleased with the finished result."
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5
Colin L
"From ordering to finishing the 8x6 greenhouse the service was excellent.The instructions where precise and the Greenhouse Stores where helpful to an enquiry."
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Anonymous
"Superb greenhouse easy to assemble product and good after sales team . No missing parts , A piece of glass was broken but a replacement part was delivered with 24 hrs , excellent service"
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"The build quality is very good"
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"the green house arrived slightly earlier than the given date I was informed by text so this wasn't a problem. The delivery went as planned. We had difficulty with part of the assembly we rang the company and got prompt and helpful advice. The assembly was relatively straightforward despite this all the components were well egineered"
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"Received greenhouse in promised time it was not so easy to erect but once completed a sturdy piece of kit with the toughened glass.It would have been more useful if there had been written instructions as I had no idea what to do with the plastic pieces I think maybe should have been fitted to glass before installing.What is in the little aerosol and it’s use is anyone’s guess."
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"Greenhouse is good value for money. If I have a complaint it would be the instructions aren't clear enough, lot of time wasted re-reading, a bit of trial and error. One other thing, the seals are a real pain, either make them more substantial or pre-fit them."
Helpful Report
"Normal internet purchase, no hitches BUT Greenhouse Stores are only the midddle men. Vitavia building instructions both inaccurated and inadequate. Also, unhelpful and unfriendly when major parts of green house not delivered. vitavia 'technical' support amounted to 'you built it wrong'. Lovely looking greenhouse but flawed design and promotion photos do not show the any supporting cross struts so are misleading!!!"
Helpful Report
"green house good but instructions poor and hard to follow not very clear. still trying to work out how to fit door handle & how to connect up water butt to greenhouse channel p.v.c grazing bar very good but hard work to fit ( very strong thum and fingers required ) but works well in windy conditions."
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"Excellent price including base and automatic vent opener. Delivery from the Juliana group was swift and arrived when they said it would. There were a couple of bits missing from the staging which following a phone call arrived in a couple of days, All in all I was very pleased with the service and would use Greenhouse Stores again"
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"your staff are a credit to you ,after purchasing my shed I had an issue but it was resolved straight away no fuss. Iwould definitely shop with you again and would recommend you to anybody.thank you."
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"First class service, from order to delivery and ease of assembly. Greenhouse already growing its first seedlings. Assembly was easy and straight forward to put together. First rate product."
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"Brilliant! Fast delivery and had everything numbered and easy to set up! Took me a while doing it on my own but good things come to those who wait. Delivery driver didn't mind waiting for me to get back and gave me a courtesy call before hand. Now everything is growing nicely. Thank you"
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"Everything was done when you said you would do it. Product is fine, delivery was fine, quality is what I expected."
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"Prompt delivery, good service"
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"Good product and good service"
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"Good customer service good packaging easy instructions lovely greenhouses, end result-very staified customer"
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"Web page browsing through to ordering and delivery was a pleasant experience. We have previously owned a Vitavia product so knew we could expect a high quality, well designed greenhouse."
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"Had found it difficult to find this size until I found Greenhouse Stores - looks good now its in position in dark green. Would probably have preferred one door, not two meeting in centre. Locking has been rather stiff to deal with. Delivery good right to the garage. Disappointed that water butt was not included with delivery - later advised as out of stock - eventually arrived. Instruction Book location unclear but did turn up in packages - would suggest this should be clearer. OVERALL a success and quality of greenhouse very good. One louvre glass broken, replaced immediately by post."
Helpful Report
"Very pleased with final product but not an easy job to construct. Instruction booklet could be a lot clearer in terms of print quality of diagrams. What is an inside view and what was an outside view was not clear. It would have been useful if the case containing the glazing had a label telling you which side to open it from otherwise you have to unpack many panes of glass to find the correct piece for fitting. Help desk ladies extremely knowledgeable and helpful, much needed on a couple of occasions!!"
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"Fab service. Fitted into our schedule for delivery"
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"Good quality but instructions not as clear as could be. Also salesperson could be more customer friendly, nearly decided not to proceed"
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"I bought a 6 x 6 greenhouse for my wife for her birthday and she loves it. Assembly was easy with clear instructions and numbered labels on each part. Not the cheapest greenhouse on the market, but you get what you pay for and it is a quality product."
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Greenhouse Stores is rated 4.66 based on 2,316 reviews

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