Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,531 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,531 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a Palram 6 x10' greenhouse a few weeks ago. I found the person I asked for advice very helpful and considerate. The greenhouse was sent very quickly and I had to wait for it to be erected by a workman at this end. This took a week or so to arrange and unfortunately there were a couple of items missing from the boxes. Howsever, when I rang this was immediately rectified and I received the missing items the following day. The missing items weren't part of the actual greenhouse so were not important in putting up the greenhouse/ I have been happily using my lovely greenhouse now for a few weeks and everything is growing nicely. I chose the polycarbonate windows rather than glass as I'm a golden oldie and do fall over quite often and feel this to be a much safer option for me. Looks fab! Thanks - Maggie I found the staff at Greenhouse Stores lovely and efficient to deal with.”

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“Delivery was within time, very efficient and very helpful. Product is very satisfactory.”

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“good product. quite tricky to assemble but instructions were more or less fully comprehensive. knowledge of 'Meccano' as a child definitely helped”

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“Disappointed with wire clips that held glass in,as my old greenhouse had stainless steel clips which gave much better finish.”

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“Excellent service. Greenhouse arrived on date specified. It was very well packed. Excellent quality and very clear instructions for the build. I had ordered two extra pieces of staging which I discovered I did not really need, I returned them and was immediately credited the cost to my account.”

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“the only problem i had was with the window. could this not be made as a frame then put the rubber in then drop glass in and clips the same as greenhouse, and remember to put 2 bolts in extra before assembly. spend some time reading the instructions, everything is bagged up and numbered. apart from that it went up as per instructions, well made and looks good.”

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“I am very happy with my new greenhouse. It took a while to understand the instructions, but the finished greenhouse is excellent.”

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“Had a problem with the curved acrylic panels being slightly too big for our 8 x 6 supreme halls greenhouse but have to say the customer service from halls has been superb and all the problems resolved. Well done to everyone involved.”

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“Everything delivered efficiently and fast. The few queries we had in constructing the greenhouse were answered by the technical team and the few extra screws required were sent the same day and free of charge.”

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“Very Good! No Problems at All. I Can Recommend Them 100% ?”

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“Initially I was pleased with the greenhouse , but since it was erected in August 2015 I have already replaced 3 of the curved Lycra panels ,,I'm aware the bad weather didn't help but the main problem was the weight of the glass panels it was holding up were too heavy this in turn let in water . I rung your company how were less than helpful to say the least . And ended up paying a man to put it right ( I'm a widow ) I've spent a great deal of money with your company the cost of the greenhouse and the erection £ 1,800 pounds ,, It's a beautiful greenhouse I'm really disappointed .”

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“The Plastic Shed was delivered when stated. The paid for erection was taken fairly seriously, and did not surpass the time elected. However, the "windows" were not quite as advertised, and they DO LEAK RAINWATER inside the shed. I was warned about this feature ? on installation, but it is a much worse scenario than expected. I shall take steps to remedy this problem when time, and my physical state allow. All in all .... a good result (barring windows)”

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“The service was brilliant, professional & helpful - the product on the other hand has been very dissappinting, quality of product not as expected at all, v poor !”

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“Good quality product delivered on time.”

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“The greenhouse was very acceptable the only disappointment was that their was no handle on door.”

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“Delighted with greenhouse but took a very long time to erect properly. Not so happy with shelving supplied as I don't want the greenhouse drilled so am having to devise another way to fit both shelves.”

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“We have yet to attempt building our greenhouse but it was delivered earlier than expected! Great customer service. Thank you”

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“We did find the greenhouse quite tricky to erect - the pictures had to be studied hard and we still can't work out how to put the window in and will have to contact the firm to get help.”

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“Very quick service. Promptly dealt with a missing part. Second time I have used them and would always go back.”

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“Greenhouse stores were very quick and efficient. They took my order over the phone, but went through it meticulously and e-mailed confirmation the same afternoon. Haven't had the greenhouse delivered yet, but have every confidence that it will be great.”

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Greenhouse Stores is rated 4.7 based on 3,531 reviews