Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.62

4.6 Rating 4,068 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 4,068 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 8th November 2026

Brian C

Greenhouse Stores 5 star review on 7th November 2026

Debra S

Greenhouse Stores 5 star review on 27th September 2026

Steven S

Greenhouse Stores 5 star review on 20th September 2026

Jeremy L

347

Anonymous

Anonymous // 01/01/2019

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“Greenhouse was delivered within the notified time frame. All parts labelled and full instructions supplied. I managed to fit the bits together and with the help of a friend, put all the sides together the added the roof and glass. It seems to be a substantial build now with staging, shelves and thermostatically controlled window and louvre. I did run out of rubber window sealing strip but rang the company and more was sent by post. I have some spare glass and other bits and pieces, but better than being short. A good experience, I would recommend this firm.”

Helpful Report

Thank you for your fantastic review! We're delighted to hear that the greenhouse arrived on time and that the labelled parts and instructions made assembly straightforward. It's great to know our team could quickly help when you needed additional sealing strip, and that you're now enjoying a sturdy, fully equipped greenhouse. We really appreciate your recommendation and wish you many happy years of growing in your new greenhouse! Kind regards, Team Greenhouse Stores

“The product came very well packed and the driver put it where requested on my drive. I was called a week before delivery by the office to confirm the day. Almost everything needed to construct the greenhouse was included except spanners. Wall fixings, mastic and gun were. The manual was very good but does need to be read before starting and may be a bit difficult for a non practical person to get their head around. I Would definitely recommend Greenhouse Stores and the Elite Easygrow lean-to.”

Helpful Report

Thank you for your review, Kevin. We’re glad the delivery was as you requested, and that the packaging and pre-delivery check went smoothly. We appreciate your recommendation of Greenhouse Stores and the Elite Easygrow lean-to. Kind regards, Team Greenhouse Stores

“Excellent varied stock. Prices & inclusive items were very favourable. Delivery & erected Swallow Jay potting shed was swift , professional, polite & efficient. I am extremely satisfied with my experience with Greenhouse Stores”

Helpful Report

Thank you for your kind review, Simon. We’re delighted you found our stock varied, prices favourable, and that the Swallow Jay potting shed delivery and erection were swift, professional, polite & efficient. Kind regards, Team Greenhouse Stores

“Now it has been built I’m really pleased but the instructions were not good. Watching a video on the manufacturer’s website/you tube channel helped a bit but it was a different model. The instructions were black and white line drawings not photos and getting the joins right first time was difficult due to limited instruction.”

Helpful Report

Thanks for your review and for sticking with the build process. We're delighted to hear that you're really pleased with the finished product. We completely appreciate your comments regarding the instructions. Following similar feedback from previous customers, we have actually taken the step of rewriting the assembly instructions ourselves to make them clearer and easier to follow. We know that black-and-white line drawings can sometimes make certain stages, particularly the joins and orientation of parts, more difficult than they should be. Thank you for your patience and perseverance in completing the installation, and we're pleased that the manufacturer’s video was able to provide some additional guidance along the way. Your feedback helps us continue improving the experience for future customers. We hope you enjoy your new greenhouse for many years to come!

“The instructions were very good and building the greenhouse was like a giant mechano set. The one thing that threw me was the website and instructions showed the glazing for the walls in two pieces. What was delivered were single sections and it took me a while to find the revised instructions.”

Helpful Report

Thank you for your review, Michael. We’re glad the instructions were good and that you enjoyed building the greenhouse. Sorry for the confusion with the glazing sections and revised instructions. We’ll note your feedback to help improve the documentation. If you need any clarification in the future, please let us know. Kind regards, Team Greenhouse Stores

“I haven't managed to erect my greenhouse yet, but so looking forward to having it.”

Helpful Report

“Greenhouse very strong and looks lovely It took 2 weeks to assemble and instructions could have been clearer.”

Helpful Report

Thank you for your review. We’re glad the greenhouse looks lovely and is strong. Sorry the assembly took two weeks and that the instructions weren’t clear enough. If you need any clarification in the future, please let us know. Kind regards, Team Greenhouse Stores

“Very pleased with the Greenhouse. The installation was ably carried out by your expert team - grateful thanks.”

Greenhouse Stores 5 star review on 19th October 2026

Helpful Report

Thank you for your review, David. We’re pleased to hear that you are happy with the installation team. . Kind regards, Team Greenhouse Stores

“Delivery driver was very good the greenhouse was built up very quickly”

Helpful Report

Thank you for your review, Susan. We’re glad the delivery driver was very good and the greenhouse was built quickly. Kind regards, Team Greenhouse Stores

“Excellent communication, well packed when delivered.my husband did find some of the instructions unclear when fitting the doors but overall quite good. All looking very good,I am pleased with this product and would recommend this company.”

Helpful Report

Thank you for your review, Donna. We’re glad you’re pleased with the product and that the communication and packing met your expectations. If your husband has any questions about the fitting instructions, feel free to reach out. Kind regards, Team Greenhouse Stores

“Very satisfied needed to call for technical support and received prompt and helpful response”

Helpful Report

Thank you for your review, David. We’re glad you were satisfied and that the technical support was prompt and helpful. Kind regards, Team Greenhouse Stores

“Very happy with greenhouse/shed combo. The guys put it up quickly.”

Greenhouse Stores 5 star review on 16th October 2026

Helpful Report

Thank you for your review, Jacqui. We’re glad your happy witht he greenhouse and the team put it up efficiently. Kind regards, Team Greenhouse Stores

“Website and ordering process was simple and effective to navigate. Lead time on supply of greenhouse was a little longer than anticipated and hoped for but communication to arrange delivery once they had worked out when they could fulfill our order and deliver was reasonable.”

Helpful Report

Thank you for sharing your experience, Ben. We’re glad the website and ordering process were easy to navigate, and that communication to arrange delivery was reasonable once the lead time was clarified. If you have any further questions or need assistance in the future, we’re here to help. Kind regards, Team Greenhouse Stores

“Very helpful. Great delivery. Looks good: we will see after I’ve built it.”

Helpful Report

“The greenhouse parts plus glass arrived safely packed. We erected the greenhouse ourselves and after a couple of initial errors we got into the swing of it and are really pleased with the results. The diagrams in the instruction manual could be clearer but we got there, though it did seem to take many hours.”

Helpful Report

Thank you for your review, Hazel. We’re pleased to hear the greenhouse parts and glass arrived safely and that you’re happy with the end result after a few initial hiccups. We’ll take note that the diagrams could be clearer. If you need any guidance in the future, we’re here to help. Kind regards, Team Greenhouse Stores

“Greenhouse arrived on time . We took 3 days to put up . Instructions I felt were basic hence the three days it’s now up and working well”

Helpful Report

Thank you for your review. We’re glad the greenhouse arrived on time and is now up and working well. We understand the instructions felt basic, and if you ever need any guidance, we’re here to help. Kind regards, Team Greenhouse Stores

“Unfortunatly has not been put together yet,”

Helpful Report

“The instructions for assembly were not as clear as they should be so that extended the time it took to put together. Also the bolts holding the frame together work themselves loose far too easily until the glass is in place which makes handling difficult.”

Helpful Report

Thank you for your review. We're sorry the instructions weren't as clear as they could have been and that this added time to the installation. Had you contacted us during assembly, we would have been happy to help with any questions. With regard to the bolts, they are intended to be left semi-tight until the frame has been squared and the glass has been fitted. This is an important part of the assembly process, as fully tightening the frame too early can make glazing installation difficult. Once the greenhouse is correctly aligned, the fixings can be fully tightened. We appreciate your comments and will use them to help improve our guidance for future customers.

“great comminication throughout and a great product”

Helpful Report

Thank you for your kind words, Gerald. We’re glad our communication was clear and that you’re happy with the product. Kind regards, Team Greenhouse Stores

“Customers like me need proper warnings when buying a greenhouse. I bought the 3x6 Access Exbury Mini Greenhouse Toughened Glass (CX5). It is NOT 3' by 6' but 2'7" by 6'4". This is problematic as I had my builder prepare the ground according to the retailer's advice asking him to prepare a base measuring 3'x6'. You can find the actual measurements on the website but for an amateur buying a greenhouse named 3x6 it is VERY confusing. There is NO warning that the products are not measured in whole or full feet but in seemingly random numbers of feet and inches. When I asked the customer services of the manufacturer, what 3x6 means in the Mini Greenhouse name, she told me that she had no idea. She told me to contact the retailers. I find myself with a beautifully built and finished base of Indian sandstone. It is too small for the greenhouse frame I bought for over £1200. The base cost me two half days' labour plus materials. The builder did some other jobs for me whilst he was here, so I can't give the exact cost of the greenhouse base, but it is between £500 and £850. Higely disappointing. There should be a warning flag saying that 3x6 greenhouses are a different size and NOT 3x6.”

Helpful Report

Thank you for taking the time to share your feedback. We’re sorry to hear about the confusion regarding the sizing, and we completely understand how frustrating it must be after preparing a finished base. All greenhouse manufacturers list their models using rounded “ft” names (such as 3x6, 4x8, etc.) as a general product category rather than the exact physical measurements. Because of this industry‑standard naming, we make sure to clearly state the actual dimensions multiple times on the product page, including a full dimensions diagram showing the minimum base size and advising customers to use the millimetre measurements when preparing any groundwork. We appreciate that the naming convention can be misleading for anyone new to greenhouse buying, which is exactly why those precise measurements and diagrams are provided prominently on the website. We’re genuinely sorry that this caused an issue with your builder’s base, and we do hope the greenhouse serves you well once installed. If you ever need clarification or guidance before future purchases, our team is always here to help.

Greenhouse Stores is rated 4.6 based on 4,068 reviews