Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,531 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,531 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

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“My overall experience with this company has been pretty good. On the plus side the customer service lady was very helpful. On the negative side communication over delivery date was poor as they did not respond to my texts saying that I was on holiday on their proposed date. The worst thing was the delivery driver who was rude and abusive when I was trying to check that he had delivered all the items on the delivery paperwork.”

Greenhouse Stores 4 star review on 1st June 2016

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“Excellent Service. We had to have something replaced when it was found to be damaged when erecting the greenhouse and a replacement was sent instantly. Would definitely use this company again in the future.”

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“Hi very pleased indeed guy who put it up was a bit grumpy and moaned about the concrete base not being level, but all is fine now and screed-ed into position to lock it in place. The instructions for the greenhouse screening were woefully lacking and did not work and resorted to doing it my way. I gave the guy who fitted the greenhouse extra money to build the tressels but he did not tell me that with bottom louvers you need to build it inside the greenhouse for it to fit, but all sorted now. The greenhouse now has 3 types of tomatoes, cumbers, chilli peepers and red peepers going in it, so pleased.”

Greenhouse Stores 4 star review on 31st May 2016

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“The product is fabulous ,the price is great and the installation man sent to erect our greenhouse was excellent , nothing was a drama for him and he did a great job.However I was told this was a busy time and it would be at least three weeks but I received no confirmation email after payment and had to ring three times trying to find what progress and then the fitter rang me to tell us he was now in possession of our house.No guarantee was ever sent.”

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“We managed to erect this ourselves, and await the first winds as that has been the problem in the past it is full of tomato & cucumber plants, looking forward to the summer now”

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“So easy to order, competatively priced and a great quality greenhouse. Delivered by a lovely gent and placed in a shed for us as we were going on holiday and could not build straight away. Instructions provided were good, if read carefully. Took 2 people a day to build and what a fabulous greenhouse i have. One piece of glass was broken when we opened the boxes. One phone call to the customer services and a replacement pane was couriered to me within a few days....we live in northern ireland so i was fairly impressed. Would recommend this company to anyone.”

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“The ordering process was straight forward and delivery arranged and met. The components were well packaged and labelled as bundles, some additional labelling on individual parts would be useful for an inexperienced builder. Despite this being our third construction it took many hours of concentration to assemble to the finished greenhouse. Although the booklet was fairly detailed, unfortunately it covers all sizes and therefore it can be misleading in places. For it's price it is reasonably stable but not as strong as some more expensive models. Overall a product that looks very nice. In our opinion the manual would benefit from a few detailed actual photographs of a completed unit to aid the more complicated areas.”

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“Good price. Delivered as agreed. However, one pane of glass was missing - phoned suppliers and they quickly agreed to send missing pane. Slightly disappointed that it took two weeks to arrive.”

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“Very pleased with the shed although it was delivered with broken roof part. Installer was able to put it up but needs a new roof which entails taking the old one off. Hoping this dies not affect the reliability of the shed.”

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“Vitavia 4500 was erected on 20 600x600 paving slabs drilled down with 30 concrete screws through the free base which was made more solid with a close fitting timber insert so that the concrete screws went through the whole base and paving slab. Followed the recommeded use of a glass clamp which made the tricky installation of the glass roof easy to manage. To add to the glazing clips liberal use of clear silicone sealant was used on the roof and sides and paticularly at the base to stop water ingress to the concrete screws. A 3cm Waterproofed angled water run off was cemented between the base and the slabs to further protect the screws. The Vitavia more than adds to the garden. It is very much the elegant focal point. Bespoke minimal gutterring has been added running to just one down pipe without noticeable change to the appearance.”

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“Very pleased with the quality of my new potting shed. Friends & family were equally impressed. The shed and the installers arrived to schedule and the build was very quickly accomplished by the 2 man team. A minor problem with a small knothole was rectified with some filler sent by the next post. Many thanks. Joan.”

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“Excellent value for money. Delivered on time and well packaged. Relatively easy to install, as every part had an identifying label on it. The installation manual was good, but some of the smaller diagrams need to be enlarged. Overall though, highly recommended.”

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“Very pleased with my greenhouse. It does what it says on the tin!”

Greenhouse Stores 5 star review on 30th May 2016

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“Greenhouse delivered on time and is great-only comment some more detailed instructions would have been helpful when constructing the greenhouse. E g top / bottom /left /right. Also the bolt heads on the opening roof light were difficult to access. I would suuggest more detailed comments on where the door runners fit on the guides.”

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“ordering and delivery perfect..plenty of notice and arrived when scheduled..well engineered product and easily enough assembled ..had difficulty working out how the door worked or could be fitted until I looked in detail at one of the cross section diagrams and realised the whole greenhouse had to be raised off ground level to allow it to be fitted..That was my fault ..Few bits and pieces left over but I don't think they are for the model I bought...Like all kit products I could now assemble another one in half the time...Finished product brilliant for my needs,Watetight and automatic openers perfect.”

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“Pleased with the finished article but the assemble of it all was a nightmare did not expect it to arrive in the format it did thought more just the panels and roof to bolt together on reflection the £ 200 pounds installation fee is very good value seeing how many hours it took to assemble”

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“Excellent greenhouse highly recommend. New design easier to erect than previous model.”

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“From the time I purchased my greenhouse to its delivery Greenhouse Stores kept me well informed about progress. The quality of the greenhouse was excellent and at the time cheaper than other stores I considered. The man who did the delivery was decent, very personable and brought the Glass house to the place I was setting it. Excellent service”

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“A brilliant gree house once built. The instructions unfortunately are in Kilingon, unless you are Romulen they will be very difficult to understand. Delivery was not within promised period, but by the date instructions were received by manufacturers. So 3 days later than expected. Finished product well worth the problems.”

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“Fast efficient friendly service. Even when my husband thought the base was missing it was dealt with professionally and with patience and the delivery driver rang back and described the package. Yes it was already delivered. In the process of erecting it at present but it's looking good”

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Greenhouse Stores is rated 4.7 based on 3,531 reviews