Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,531 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,531 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are over the moon with our build. It's everything we were looking for and more .”

Greenhouse Stores 5 star review on 28th May 2016

Helpful Report

“The greenhouse is great. Building was time consuming. Photos would have been good.”

Helpful Report

“Really pleased with my new greenhouse everything went together thanks to your clear instructions Would gladly recomend to all my friends Probably the Rolls Royce of greenhouses Thank You”

Helpful Report

“only 1 pane of glass was damaged cost £2 at local place to have it cut. I could have claimed the cost back from the manufacturer but didn't see the need. The instructions were a little hard to follow but got there in the end. Would I buy again? Yes.”

Helpful Report

“Excellent customer support and advice - Greenhouse house delivered on said time and the deliverys guys were really helpfull.”

Helpful Report

“Fantastic company great to deal with delivered on time only thing I'd say the fit of the door is not great but apart from that a fantastic product”

Helpful Report

“A challenging build but I got there in the end”

Helpful Report

“By far the best phone help and delivery was spot on. Not assembled yet and will comment later when done”

Helpful Report

“Erecting the green house took much longer than expected One had to be very careful that orientation of a piece was correct in the first place. Changing it was difficult”

Helpful Report

“Instruction book Rubbish. Let's the product down. R J Phillips”

Helpful Report

“When the packages were delivered one of them was damaged, and a couple of parts were found, on inspection to be damaged. Following an email with attached photograph of the damage replacement parts were sent quite quickly. I had chosen to include a base with my greenhouse. Bolting the bottom rails to the base was extremely fiddly, involving a lot of kneeling from which my knees have still not recovered! The assembly instructions were clear with only a couple of lapses. The parts fitted well, in fact, in many cases they were quite tight. It would be good if the manufacturers recommended a safe lubricant to ease assembly. The hardest part of the assembly was the roof. With hindsight, it would have been a lot easier to assemble the roof - unglazed except for the end panels, and to have then lifted it and fitted it onto the sides, rather that to have to force the horizontal elements into place. Perhaps the manufacturer has reasons for not recommending this - I can see difficulties with larger models, and I would certainly not have been able to do it on my own. My shoulders have more or less recovered from this stage. I opted for an automatic opener for the roof window. This was not supplied with the correct fittings. There was another email and another wait for parts. Two points about the roof window. Firstly, It is not clear from the instructions which way round the glazing goes in it. (The glazing has an in-side and an out-side. ) Secondly, the window does need to be secured closed as the wind can lift it and blow it off, straining the hinge pieces. As I was missing the parts for the opener-fixing this happened to me. I had also opted for a louvre in one wall panel. With more hindsight it would have been better to fit this while assembling the side walls rather than to follow the instructions and cut one of the glazing panels from the assembled greenhouse. I now have concerns that the individual louvres are too easy to dislodge. I feel I may have to devise some form of reinforcement . The whole greenhouse is held together with small plastic pegs. This works well, once the simple tool supplied has been mastered. There were, however a few parts where the holes to take these pegs were missing and I needed to drill them out. I did pass these comments back to the manufacturer, but I have had no feedback from them, which is disappointing. There seem to be a lot of sellers asking for customer's feedback - about greenhouses for example - but it is sad that the communication is not bi-directional. Perhaps the seller's time is so much more valuable than the customer's!”

Helpful Report

“Good efficient service have no regrets using this firm Shame about the 7 week delivery for coloured greenhouses though”

Helpful Report

“Good company to deal with, they were informative with the product and also kept us up to speed with the delivery arrangements. Overall happy”

Helpful Report

“I have just purchased a shed from Greenhouse Stores for my allotment. I have to say that the friendly service and advice i rec'd from them was second to none...I am extremely pleased with my "She Shed" and would recommend Greenhouse Stores to anyone.....Thank you Greenhouse Stores......”

Helpful Report

“The lads on the phones were really helpful, the greenhouse is great , so a big thumbs up from me ????”

Helpful Report

“From start to finish, Greenhouse stores have been brilliant. The Sales team - Amazing The greenhouse - Amazing The after sales assistance - Amazing. Thank you”

Helpful Report

“I used greenhouse stores for the first time recently and found them very competent and professional and would highly recommend them”

Helpful Report

“Putting the greenhouse together was very difficult and instructions difficult to follow in the end had to pay to have it put together by person who had experience in green houses Once together the greenhouse is great allowing the children at school to enjoy growing”

Helpful Report

“very good service will recomend to all my frends”

Helpful Report

“I was delighted with the greenhouse . The only problem /fault i can find is that i have difficulty opening the door from the inside . A handle would have help,otherwise excellent product. thank you”

Helpful Report

Greenhouse Stores is rated 4.7 based on 3,531 reviews