Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.62

4.6 Rating 4,068 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 4,068 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 8th November 2026

Brian C

Greenhouse Stores 5 star review on 7th November 2026

Debra S

Greenhouse Stores 5 star review on 27th September 2026

Steven S

Greenhouse Stores 5 star review on 20th September 2026

Jeremy L

347

Anonymous

Anonymous // 01/01/2019

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“Very nice greenhouse. Instructions could be better. Resorted to youtube. It's a giant meccano set so if you have never built meccano your in trouble”

Helpful Report

Thank you for your review, Hamish. We’re glad you find the greenhouse nice. We understand that the instructions can be tricky, and we’re glad you found a workaround with YouTube. If you’d like any additional guidance, our team is here to help. Kind regards, Team Greenhouse Stores

“Fits perfectly in the space I needed it for. Lovely dark blue colour. Looking forward to getting the best use of it next year 😁”

Helpful Report

“Very poor instructions, glad that does not fit, several pieces missing ie screws nuts and bolds”

Helpful Report

Thank you for your review. We’re sorry to hear you ran into difficulties, but we do want to mention that we haven’t had any contact from you at any stage about missing parts or anything not fitting. If you had reached out, we could have helped right away. Regarding the glass, the only reason it wouldn’t fit a Vitavia greenhouse is if the frame isn’t completely square. We’ve checked your order, and you didn’t choose the base plinth option — this normally lifts the greenhouse off the ground and keeps the frame rigid and perfectly aligned. Without it, it’s much easier for the frame to go slightly out of square during assembly, which can make glazing more difficult. If you still need any advice or support, we’re always happy to help.

“We found Greenhouse Stores to be very good. The delivery came on time and the driver was very helpful. The greenhouse we ordered was on sale for a very good price and manufactured to a good standard. We put the greenhouse up ourselves and we're able to follow the instructions and diagrams pretty well. All in all we are very pleased.”

Helpful Report

“We bought a green lean to greenhouse, 8’ by 4’. It’s a beauty. I love it. It isn’t the simplest of greenhouses to put together but with attention to the instructions, both written and diagrammatical, you will be able to construct it. The first thing is to make sure that the base is level and square. If you are sloppy with this, the glass won’t fit into the frame properly. To make it square, not only should opposite sides be the same length but so should the diagonals. You can purchase a base (which is what I did) but remember that the corners the provide aren’t true right angles so you must measure as described. If you are unsure about creating a level, square base, get someone who knows what they are doing to do it. I did a fair bit of redoing’ as I was learning on the job. All the sides need to be vertical. Make use of a spirit level. Once everything is square, the glass goes in easily. I chose toughened glass which came in large sheets so it made glazing quicker and easier. If you like Meccano, you’ll love it. I am really pleased with the end result.”

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“Great quality greenhouse, delivered on time and helpful replacing broken glass”

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“I can't answer I ordered 30th June and I am still waiting. Apparently it should be coming 10th September!!! Your advert states in stock, I have been offered staging but I really do regret shopping with you, very disappointed as this was a birthday gift, not to mention you have had my money all this time.”

Helpful Report

Thank you for your review. We’re very sorry to hear how long you’ve been waiting, especially as this was meant to be a birthday gift. We do need to mention that we were completely unaware the greenhouse hadn’t been delivered — we hadn’t received any contact from you about a missing delivery, and if we had known earlier, we would have stepped in straight away. We’re now chasing this with Vitavia to confirm exactly where things stand and why the date has moved to the 10th of September. In the meantime, if you need anything at all or would like us to check anything further, please get in touch and we’ll be happy to help.

“Very nice leanto greenhouse.”

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“The ordering and delivery were really good. Thank you. I'm still to build and enjoy my greenhouse.”

Helpful Report

“Easy transaction, good communication and goods delivered safely. Very happy with service provided by Greenhouse Stores”

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“Ordered a door canopy, website east to use and delivery made on time (kept informed of staus bt delivery company. Would horoughly recommend Greenhouse Stores”

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“greenhouse recieved on time but not able to get it assmebled yet so can not give full review”

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“Greenhouse delivered to wrong house. Instructions were awful and greenhouse quality not good. Purchased for my Dads 90th and he was disappointed.”

Helpful Report

Thank you for your review. We’re sorry to hear you felt disappointed, especially as this was a gift for your dad. We do need to clarify that the only contact we received from you was regarding a change of delivery address. We’ve had no emails or messages reporting that the wrong greenhouse was delivered, and if you had reached out at any point with a problem, we would have been more than happy to help. If you still need assistance or have any concerns about the product, please get in touch and our team will support you right away.

“Excellent service with prompt delivery”

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“Delivered 3 weeks ago still waiting for installation.”

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“Mini greenhouse is of the highest quality and went together beautifully. Aftersales service was first class as unfortunately the Trim 4 pack went missing during transit but Christine posted one out First Class and it arrived the next day. Thank you. First class company at all points of contact.”

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“Very well designed. I am happy with the finished product. A few points to note though. #1. The assembly instructions are not the best, resulting in having to redo some sections. #2. The Aluminium fasteners tend to size when tightened. They then shear if removal is attempted. Anti sieze grease would help. Thankfully, there were enough spare fasteners. #3. A single pane of glass had broken in transit, there was a spare panel though. All in all, very happy with it.”

Helpful Report

“I have an Elite greenhouse and because of the heat this year I found my tomatoes and cucumbers were suffering, that's why I bought the shading to put up, not fitted yet as my plants were too established to move but I will be fitting it after the greenhouse has been thoroughly cleaned inside.”

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“Excellent from the initial order to delivery”

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“My lean-to greenhouse is basically a well designed product, which I have now installed. Reasons I did not give 5 stars: 1. Delivery date was given and that was the date the greenhouse was delivered but no confirmation was give so the delivery was in effect a surpise 2. The instruction diagrammes are much too small and sometimes in the wrong sequence so assembly was pretty difficult.”

Helpful Report

Greenhouse Stores is rated 4.6 based on 4,068 reviews