Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,526 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,526 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

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“Looks good scratches easily has started to bow. It would be better with thicker plastic if more expensive”

Helpful Report

Hi Helen, Thank you for your feedback! We're glad to hear that you think the greenhouse looks good. We're sorry to learn about the scratches and bowing issues you've experienced; we understand how important durability is. Your suggestion for thicker plastic is appreciated and will be taken into consideration as we look to improve our products. If there's anything else we can help you with, please let us know. Best regards, The Greenhouse Stores Team

“The greenhouse arrived in good time, I had a couple of problems that a couple of the thin bars was twisted and I had to get these untwisted to make sure they fit correctly. I also found that a couple or the clear panels had warped on the edges which I had to use a heat gun to put back to normal. I would say its good for a beginner but I would not invest in one of these from something else.”

Helpful Report

Hi Matt, Thank you for your feedback, and we're sorry to hear about the issues you faced with your greenhouse. Your experience is valuable to us, and we will take your comments into account as we strive to improve our products. If you have any further concerns or if there's anything we can assist you with, please feel free to reach out. Best regards, The Greenhouse Stores Team

“Great canopy looks good”

Helpful Report

Hi Martin, Thank you for your wonderful review! We're thrilled to hear that you love your new canopy and think it looks great. If you ever have any questions or need assistance, just let us know! Best regards, The Greenhouse Stores Team

“Extremely difficult to build, with confusing instructions. Polycarbonate panels failed on the first windy day - coming out of the slots in the frame and bending. I contacted the company and asked how to fit the panels back in - no response to this. When stormy weather then came along, three panels came out completely, others out of their runners, metal cross bars bent. I sent photos of the damage but only response was to send details of any parts that needed replaced. I did not feel that the company were supportive in any way.”

Helpful Report

Hi Lynn, Thank you for sharing your experience. We're truly sorry to hear about the difficulties you faced with building the greenhouse and the issues with the polycarbonate panels. We understand how frustrating this can be, especially in challenging weather conditions. Your feedback regarding the instructions and our support is invaluable, and we will certainly use it to improve our communication and product quality. If there’s anything we can do to assist you further, please feel free to reach out. Best regards, The Greenhouse Stores Team

“Bought this a year ago and it was fairly easy to erect and so far has been good value for money.”

Helpful Report

Hi there, Thank you for your amazing review! We're delighted to hear that your greenhouse was easy to set up and that it has proven to be great value for money. If you have any questions or need assistance down the line, please don’t hesitate to get in touch! Best regards, The Greenhouse Stores Team

“The greenhouse arrived in good time. It's quite difficult to assemble with the support structure being very flimsy. My first reaction was to return it but decided to on balance to keep it. We successfully grow thought the summer and the greenhouse performed well. Unfortunately it blow away in the fist strong wind despite it being fixed down and added support attached. Draw your own conclusion.”

Helpful Report

Hi Robert, Thank you for sharing your experience! We're glad to hear the greenhouse arrived in good time and that you were able to grow successfully over the summer. We appreciate your feedback about the assembly process and stability; it's important for us to hear how our customers engage with our products. We're sorry to learn that it did not withstand the strong winds despite your efforts to secure it. Your insights are invaluable in helping us enhance our designs for better durability. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, The Greenhouse Stores Team

“Arrived well packaged and each piece numbered put it up on my own quality is extremely good one of my best purchase love it thank you”

Helpful Report

Hi Anthony, Thank you for your fantastic review! We're thrilled to hear that your greenhouse arrived well-packaged and that you found the assembly straightforward. It's wonderful to know you're enjoying it and consider it one of your best purchases. If you need any further assistance, please feel free to reach out! Best regards, The Greenhouse Stores Team

“Firstly, I must say, for the price, it’s not at all bad. A nightmare to errect so it’s straight and true. A little flimsy and awkward- yes, but it certainly does do the job. The instructions are very vague, forcing some improvisation. If there’s any kind of strong wind, this bugger will blow over easily and the frames will distort, making it very hard to repair. All that said, keep it out of the wind and it works great. Great company and delivered safely and on time.”

Helpful Report

Hi Timothy, Thank you for your balanced review! We're pleased to hear that you find value in our pricing and that the product does the job when managed properly. We appreciate your feedback regarding the assembly instructions and product stability; it's valuable for us in improving our offerings. Keeping the structure sheltered from strong winds is definitely important and we do recommend fastening it down. Best regards, The Greenhouse Stores Team

“Greenhouse Stores were very good. The product was poor quality though.”

Helpful Report

Hi Bernie, Thank you for your review! We're glad to hear that you found our service to be very good. However, we're sorry to learn that the product didn’t meet your expectations in terms of quality. Your feedback is invaluable to us, and we'll use it to improve our offerings. If there’s anything we can do to assist you further, please don't hesitate to reach out. Best regards, The Greenhouse Stores Team

“Lovely greenhouse and great size. It was built by my partner and I who are a couple of senior citizen novices but we managed it in one day with plenty of coffee breaks.”

Helpful Report

Hi Janet, Thank you for your delightful review! We're so happy to hear that you and your partner enjoyed building the greenhouse together. It’s great to know that our greenhouse fits your needs perfectly. If you have any questions or need assistance in the future, we're here to help! Best regards, The Greenhouse Stores Team

“Very pleased with the Greenhouse I purchased and the after sales , will definitely recommend your company,”

Helpful Report

Hi Eric, Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with your greenhouse and our after-sales service. Your recommendation means a lot to us! If you need any further assistance or have questions in the future, don’t hesitate to reach out. Best regards, The Greenhouse Stores Team

“Really good product needs two to assemble snd done fidiily bits but love it”

Helpful Report

Hi Sharon, Thank you for your lovely review! We're delighted to hear that you love the product, even with the assembly having a few fiddly bits. Your feedback is invaluable to us, and knowing that you're enjoying your purchase makes it all worthwhile. If you need any assistance or have questions, don't hesitate to reach out. Best regards, The Greenhouse Stores Team

“Easy to use site.”

Helpful Report

Hi Sandra, Thank you so much for your fantastic review! We're thrilled to hear that you found our site easy to use. Our goal is to create a seamless shopping experience for our customers, and your feedback is greatly appreciated. If you have any questions or need further assistance, please feel free to get in touch. Best regards, The Greenhouse Stores Team

“Great prices, good delivery. Shame about the product but no issue with the seller.”

Helpful Report

Hi Siobhan, Thank you for taking the time to leave your feedback! We're glad to hear that you found our prices and delivery satisfactory. We're sorry to learn that the product didn't meet your expectations, but we appreciate your understanding regarding the seller's service. Should you have any further concerns or need assistance, please feel free to reach out. Best regards, The Greenhouse Stores Team

“This lovely greenhouse was quite easy to assemble and after all the windy weather we have had, it didn't move at all.”

Helpful Report

Hi Marion, Thank you for your wonderful review! We're so pleased to hear that you found the assembly easy and that your greenhouse has withstood the windy weather so well. Your satisfaction with the product is important to us, and we’re here to support you if you have any questions or need assistance. Best regards, The Greenhouse Stores Team

“The service to my queries was good but the product has some problems! The fitting from the guttering at each corner doesn't fit hose pipe. I bought som 40 m piping which fitted with a struggle using boiling water to soften the plastic and stretch it and Vaseline . Very difficult. Also very difficult to fit the two ?rubbers eithe side of the window hinge! Barbara Brown”

Helpful Report

Hi Barbara, Thank you for your feedback! We're glad to hear that our service met your expectations. We understand that fitting the guttering and rubber seals can be challenging, and we're sorry to hear about the difficulties you've faced. Your comments are important to us, and we'll be sure to pass them along to our product team. If you need any further assistance or have more questions, please don't hesitate to reach out. Best regards, The Greenhouse Stores Team

“Not as stable as glass.doesn't withstand high winds as Windows blow out. Guess it's adequate for a few tomato plants”

Helpful Report

Hi June, Thank you for sharing your thoughts with us! We appreciate your feedback on the stability of the product, especially in windy conditions. If you have any questions or need assistance with your greenhouse, please don't hesitate to contact us. We're here to help! Best regards, The Greenhouse Stores Team

“Easy to do business with and delivered on the day I requested”

Helpful Report

Hi Anthony, Thank you for your positive feedback! We're delighted to hear that you found it easy to do business with us and that we met your delivery expectations. Your satisfaction is our priority, and we're here to help whenever you need us. Best regards, The Greenhouse Stores Team

“Best product on the market ,well made and brilliant engineering,can’t fault the product or the service,”

Helpful Report

Hi Paul, Thank you for your outstanding review! We're thrilled to hear that you consider our product the best on the market and appreciate the quality of both the product and our service. Your satisfaction means a lot to us! If you have any questions or need assistance in the future, don’t hesitate to reach out. Best regards, The Greenhouse Stores Team

“before l bought the greenhouse l read all the reviews, and the main moan about it was the stability, so fixed it securely to a concrete base and fixed some, alloy strengthener across the middle and top, and that did the trick, but for the money l paid, love it, also l put mastic on all the polycarbonate, which made it even more sturdy.”

Helpful Report

Hi there, Thank you for your fantastic review! We're thrilled to hear that you've found ways to enhance the stability of your greenhouse. Your clever modifications, like securing it to a concrete base and using mastic are tips that we normally recommend with Polycarbonate Greenhouses. Best regards, The Greenhouse Stores Team

Greenhouse Stores is rated 4.7 based on 3,526 reviews