Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,527 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,527 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

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“Good service and competitively priced”

Helpful Report

Hi Robert, Thank you for your wonderful review! We’re glad to hear you experienced great service and found our prices competitive. Your satisfaction is our priority, and we’re here to help anytime you need. Enjoy your greenhouse! Best regards, The Greenhouse Stores Team

“Green house seems great so far but the louver vent automatic opening system doesn't fit”

Helpful Report

Hi Robert, Thank you for your review! We're glad to hear that you're enjoying your greenhouse so far. We're sorry to learn that the louvre vent automatic opening system doesn't fit as expected. Your feedback is important to us, and we will get customer services to contact you asap to advise. Best regards, The Greenhouse Stores Team

“Before purchase company was extremly helpful. Arrived on time. Everything fitted together perfectly. Great price. Many thanks”

Helpful Report

Hi Steven, Thank you so much for your amazing review! We're thrilled to hear that you found our team helpful and that your order arrived on time. It’s great to know everything fitted together easily for you. If you need any assistance in the future, don't hesitate to reach out. Enjoy your greenhouse! Best regards, The Greenhouse Stores Team

“Very helpful in advise regarding new greenhouse, and put the order through quickly and were happy to follow up. Thanks for the assistance!”

Helpful Report

Hi there, Thank you for your fantastic review! We're delighted to hear that you found our advice helpful and that your order was processed quickly. Our team is always here to assist, and we appreciate your kind words. If you have any more questions or need further assistance in the future, feel free to reach out. Enjoy your new greenhouse! Best regards, The Greenhouse Stores Team

“Excellent greenhouse at a reasonable price. Toughened glass with glazing beads is worth the extra money. Extremely helpful delivery driver. Very happy with this purchase.”

Helpful Report

Hi James, Thank you for your glowing review! We're thrilled to hear that you're happy with your greenhouse and found the toughened glass worth the investment. Our team takes pride in ensuring a seamless delivery experience, and it's great to know our driver was helpful. If you need any further assistance, feel free to reach out. Enjoy your new greenhouse! Best regards, The Greenhouse Stores Team

“Packed well and arrived on time”

Helpful Report

Hi Robert, Thank you for your wonderful review! Your satisfaction is our priority, and we appreciate your feedback. If you need any assistance or have any questions in the future, don’t hesitate to get in touch. Enjoy your purchase! Best regards, The Greenhouse Stores Team

“everything was fine except the instruction for the door which were rather unclear. we went to the nearest agent ( we wanted to get extras, but the didnot stock anything!) and photo'd the door on the greenhouse there so were able to finish off. rgds”

Helpful Report

Hi there, Thank you for your review! We're glad to hear everything was mostly fine with your order. We apologise for any confusion regarding the door instructions. Your feedback is invaluable, and we will look into making them clearer. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your understanding and hope you enjoy your greenhouse! Best regards, The Greenhouse Stores Team

“Good service and arrived early.”

Helpful Report

Hi there, Thank you for your fantastic review! We're delighted to hear you received good service and that your order arrived early. Your satisfaction means a lot to us, and we’re here to help with anything you need. Enjoy your purchase! Best regards, The Greenhouse Stores Team

“Excellent good value greenhouse deilvered quickly. Instructions deficient on erection using metal base and fitting of autovent which rely on autovent munufacturers which do not cover use on this greenhouse, and clarity of wording of parts and how to use them. Very happy with greenhouse in use.”

Helpful Report

Hi Stephen, Thank you for your thoughtful review! We're glad to hear you found good value in your greenhouse and that it was delivered quickly. We appreciate your feedback regarding the instructions and will certainly look into ways to improve clarity, especially concerning the autovent installation. If you have any further questions or need assistance, feel free to reach out. Enjoy your greenhouse! Best regards, The Greenhouse Stores Team

“Great product, better quality than we expected. Just the job to give us extra outside space that we needed with our little doggy's. Gives the ideal space to feed them. Don't know how we would manage now without our canopy, looking to extend your outdoor space could highly recommend”

Helpful Report

Hi there, Thank you for your amazing review! We’re so happy to hear that the canopy has provided you with the extra space you needed for your little doggies. It’s wonderful to know it’s working perfectly for their feeding time. If you ever consider expanding your outdoor area further, we’d love to assist you again! Enjoy your lovely space! Best regards, The Greenhouse Stores Team

“When my greenhouse was destroyed in a storm, this company truly showed their worth. They provided a brilliant replacement with extra-toughened glass and free special seals. Now, it's a cozy haven for my plants, flowers, and veggies The gentlemen who deliver the greenhouses are full of knowledge and information. They very carefully help get the greenhouse from the delivery vehicle to your location, ready for you to assemble”

Helpful Report

Hi Susan, Thank you for your wonderful review! We’re thrilled that our replacement has turned into a cozy haven for your plants. It’s great to know that our delivery team provided you with the information and care you needed. If you have any more questions or feedback, we’re always here to help. Happy gardening! Best regards, The Greenhouse Stores Team

“The guys built the greenhouse without fuss, and it looks fantastic! Smells just like a sauna! The automatic roof louvre system is perfect for hot days, as it can get quite hot.”

Helpful Report

Hi Vanessa, Thank you for the fantastic review! We're thrilled to hear that the greenhouse was built smoothly. The automatic roof system is definitely a game-changer on those hot days! If you have any more feedback or questions, we’re always here to help. Happy gardening! Best regards, The Greenhouse Stores Team

“not easy to erect, allow a very long time. Bought May 2024 and erected in a sheltered spot as directed, but it was very severely damaged in the gale in January 2025. I appreciate these conditions are rare, but they are becoming more frequent and this greenhouse is not built to withstand a gale. Left many messages to Greenhouse Stores (they never pick up the phone) for replacement parts but they never reply. I would not buy from them again”

Helpful Report

Hi Judith, Thank you for taking the time to share your thoughts with us. We're truly sorry to hear about the challenges you faced with both assembly and the damage caused by the recent gale. We understand that extreme weather conditions can be tough on any structure, and your feedback is crucial as our suppliers continuously aim to improve the durability of their greenhouses. We're also sorry to hear about the difficulties you had with contacting our team for replacement parts. We want to ensure that every customer's needs are met, and your experience does not reflect the standard we strive for. . Best regards, The Greenhouse Stores Team

“four out of five.”

Helpful Report

Hi John, Thank you for your review! We're pleased to hear that you're enjoying your greenhouse overall. If there are any specific areas you think we could improve upon, we'd love to hear your thoughts. Your feedback is invaluable to us! If you have any questions or need assistance, please don't hesitate to reach out. Best regards, The Greenhouse Stores Team

“Love my greenhouse, my son in law put it up for me, just wish I'd bought the bigger one, the only drawback when its windy the plastic rattles, but it's great.”

Helpful Report

Hi Elizabeth, Thank you for the glowing review! We're so glad to hear that you love your greenhouse and that your son-in-law was able to help with the setup. We appreciate your feedback about the rattling during windy conditions and will take that into consideration. If you ever decide to upgrade to a bigger one, we’ll be here to help! Happy gardening! Best regards, The Greenhouse Stores Team

“Having searched online for a greenhouse, I came across Greenhouse Stores. There was a wide selection of different styles and sizes at great prices. I purchased a small greenhouse which was ideal for the small space I had. Delivery was quick and instructions were easy to follow.”

Helpful Report

Hi Joanne, Thank you so much for your awesome review! We're thrilled that you found our wide selection helpful for your space and that the delivery was quick. It’s fantastic to hear that the instructions were easy to follow. If you have any questions or need further assistance, don’t hesitate to reach out. Happy gardening! Best regards, The Greenhouse Stores Team

“Greenhouse stores staff were very helpful, when we were choosing which greenhouse to buy. They gave us plenty of advise, on how to build the greenhouse and were very efficient in sending a part which was missing.”

Helpful Report

Hi Jane, Thank you for your wonderful review! We're delighted to hear that our staff were able to assist you in choosing the perfect greenhouse and provided helpful advice for assembly. If you need any more assistance or have questions down the line, feel free to reach out. Happy gardening! Best regards, The Greenhouse Stores Team

“Bought a greenhouse , which was delivered promptly and was of good quality.”

Helpful Report

Hi Paul, Thank you for the fantastic review! We're thrilled to hear that your greenhouse was delivered promptly and met your quality expectations. If you have any questions or need assistance as you start using it, feel free to reach out. Enjoy your new greenhouse! Best regards, The Greenhouse Stores Team

“We are very pleased with the Greenhouse itself except the doors to it do not run smoothly. The door to the right is fine but the left hand door judders and becomes difficult to close, in fact we find ourselves just opening the right hand door for easier access. Please could you advise us what can be done to rectify the problem.”

Helpful Report

Hi Maria, Thank you for your feedback! We're glad to hear that you're pleased with the greenhouse overall. We're sorry to learn about the issue with the left-hand door not running smoothly. We will get Customer Services to contact you asap. We're here to help you get the most out of your greenhouse! Best regards, The Greenhouse Stores Team

“Excellent service, . They delivered on time and put the whole thing together for me. Lovely job.”

Helpful Report

Hi Hilary, Thank you for your excellent review! We're so pleased to hear that you were satisfied with our delivery service and that our team did a lovely job putting everything together for you. If you need any further assistance or have more projects in mind, don’t hesitate to get in touch. Enjoy your new greenhouse! Best regards, The Greenhouse Stores Team

Greenhouse Stores is rated 4.7 based on 3,527 reviews