Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,434 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,434 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 4 star review on 27th March 2025

248

Anonymous

Anonymous // 01/01/2019

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“Firstly, I must say, for the price, it’s not at all bad. A nightmare to errect so it’s straight and true. A little flimsy and awkward- yes, but it certainly does do the job. The instructions are very vague, forcing some improvisation. If there’s any kind of strong wind, this bugger will blow over easily and the frames will distort, making it very hard to repair. All that said, keep it out of the wind and it works great. Great company and delivered safely and on time.”

Helpful Report

Hi Timothy, Thank you for your balanced review! We're pleased to hear that you find value in our pricing and that the product does the job when managed properly. We appreciate your feedback regarding the assembly instructions and product stability; it's valuable for us in improving our offerings. Keeping the structure sheltered from strong winds is definitely important and we do recommend fastening it down. Best regards, The Greenhouse Stores Team

“Greenhouse Stores were very good. The product was poor quality though.”

Helpful Report

Hi Bernie, Thank you for your review! We're glad to hear that you found our service to be very good. However, we're sorry to learn that the product didn’t meet your expectations in terms of quality. Your feedback is invaluable to us, and we'll use it to improve our offerings. If there’s anything we can do to assist you further, please don't hesitate to reach out. Best regards, The Greenhouse Stores Team

“Lovely greenhouse and great size. It was built by my partner and I who are a couple of senior citizen novices but we managed it in one day with plenty of coffee breaks.”

Helpful Report

Hi Janet, Thank you for your delightful review! We're so happy to hear that you and your partner enjoyed building the greenhouse together. It’s great to know that our greenhouse fits your needs perfectly. If you have any questions or need assistance in the future, we're here to help! Best regards, The Greenhouse Stores Team

“Very pleased with the Greenhouse I purchased and the after sales , will definitely recommend your company,”

Helpful Report

Hi Eric, Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with your greenhouse and our after-sales service. Your recommendation means a lot to us! If you need any further assistance or have questions in the future, don’t hesitate to reach out. Best regards, The Greenhouse Stores Team

“Really good product needs two to assemble snd done fidiily bits but love it”

Helpful Report

Hi Sharon, Thank you for your lovely review! We're delighted to hear that you love the product, even with the assembly having a few fiddly bits. Your feedback is invaluable to us, and knowing that you're enjoying your purchase makes it all worthwhile. If you need any assistance or have questions, don't hesitate to reach out. Best regards, The Greenhouse Stores Team

“Easy to use site.”

Helpful Report

Hi Sandra, Thank you so much for your fantastic review! We're thrilled to hear that you found our site easy to use. Our goal is to create a seamless shopping experience for our customers, and your feedback is greatly appreciated. If you have any questions or need further assistance, please feel free to get in touch. Best regards, The Greenhouse Stores Team

“Great prices, good delivery. Shame about the product but no issue with the seller.”

Helpful Report

Hi Siobhan, Thank you for taking the time to leave your feedback! We're glad to hear that you found our prices and delivery satisfactory. We're sorry to learn that the product didn't meet your expectations, but we appreciate your understanding regarding the seller's service. Should you have any further concerns or need assistance, please feel free to reach out. Best regards, The Greenhouse Stores Team

“This lovely greenhouse was quite easy to assemble and after all the windy weather we have had, it didn't move at all.”

Helpful Report

Hi Marion, Thank you for your wonderful review! We're so pleased to hear that you found the assembly easy and that your greenhouse has withstood the windy weather so well. Your satisfaction with the product is important to us, and we’re here to support you if you have any questions or need assistance. Best regards, The Greenhouse Stores Team

“The service to my queries was good but the product has some problems! The fitting from the guttering at each corner doesn't fit hose pipe. I bought som 40 m piping which fitted with a struggle using boiling water to soften the plastic and stretch it and Vaseline . Very difficult. Also very difficult to fit the two ?rubbers eithe side of the window hinge! Barbara Brown”

Helpful Report

Hi Barbara, Thank you for your feedback! We're glad to hear that our service met your expectations. We understand that fitting the guttering and rubber seals can be challenging, and we're sorry to hear about the difficulties you've faced. Your comments are important to us, and we'll be sure to pass them along to our product team. If you need any further assistance or have more questions, please don't hesitate to reach out. Best regards, The Greenhouse Stores Team

“Not as stable as glass.doesn't withstand high winds as Windows blow out. Guess it's adequate for a few tomato plants”

Helpful Report

Hi June, Thank you for sharing your thoughts with us! We appreciate your feedback on the stability of the product, especially in windy conditions. If you have any questions or need assistance with your greenhouse, please don't hesitate to contact us. We're here to help! Best regards, The Greenhouse Stores Team

“Easy to do business with and delivered on the day I requested”

Helpful Report

Hi Anthony, Thank you for your positive feedback! We're delighted to hear that you found it easy to do business with us and that we met your delivery expectations. Your satisfaction is our priority, and we're here to help whenever you need us. Best regards, The Greenhouse Stores Team

“Best product on the market ,well made and brilliant engineering,can’t fault the product or the service,”

Helpful Report

Hi Paul, Thank you for your outstanding review! We're thrilled to hear that you consider our product the best on the market and appreciate the quality of both the product and our service. Your satisfaction means a lot to us! If you have any questions or need assistance in the future, don’t hesitate to reach out. Best regards, The Greenhouse Stores Team

“before l bought the greenhouse l read all the reviews, and the main moan about it was the stability, so fixed it securely to a concrete base and fixed some, alloy strengthener across the middle and top, and that did the trick, but for the money l paid, love it, also l put mastic on all the polycarbonate, which made it even more sturdy.”

Helpful Report

Hi there, Thank you for your fantastic review! We're thrilled to hear that you've found ways to enhance the stability of your greenhouse. Your clever modifications, like securing it to a concrete base and using mastic are tips that we normally recommend with Polycarbonate Greenhouses. Best regards, The Greenhouse Stores Team

“Took me 2 days to build as I was doing it myself, but, very study once anchored into the ground. The only problem I have had with it, was during the very high winds earlier this year ( 2025), a few of the panels blew out, but managed to get them back in. The design could be improved to maybe prevent this, by, a bigger overlap where the panels slot in, the inner staps helped, so was more than likely sucked out by the wind, I plan on putting outside strapping securing to the struts to prevent it in the future, maybe a project for the design team, but, overall, very happy with it.”

Helpful Report

Hi Martin, Thank you for your thorough review! We're glad to hear that you found the greenhouse sturdy once anchored, and we appreciate your insight regarding the panel issues during high winds. It's great to know you're taking proactive steps to enhance its stability. Your feedback about the design is valuable. Best regards, The Greenhouse Stores Team

“The greenhouse was delivered on time”

Helpful Report

Hi Susan, Thank you for your great review! We're delighted to hear that your greenhouse was delivered on time. Timely delivery is important to us, and it's wonderful to know we met that standard for you. If you have any further questions or need assistance as you start using your greenhouse, please feel free to reach out. Best regards, The Greenhouse Stores Team

“Good product with clear instructions”

Helpful Report

Hi Pete, Thank you for your wonderful review! We're thrilled to hear that you found our product to be great and the instructions clear. Providing a seamless experience is always our goal, and it’s great to know we met your expectations. If you have any questions in the future or need assistance, feel free to get in touch! Best regards, The Greenhouse Stores Team

“Excellent greenhouse, a little tricky to construct but got it done in a day. Excellent company to deal with, very helpful and very good on delivery. Overall delighted.”

Helpful Report

Hi Andrew, Thank you for your fantastic review! We're so pleased to hear that you found the greenhouse excellent and that our team was able to assist you throughout the process. We appreciate your understanding with the assembly—it can be a bit of a puzzle at times! If you have any questions or need support as you make the most of your greenhouse, don’t hesitate to reach out. Best regards, The Greenhouse Stores Team

“Please advise where I can buy spare window perspex parts for greenhouse roof”

Helpful Report

Hi Peter, If you email us in directly exactly what you need, we can contact Palram and arrange some replacement: sales@greenhousesatores.co.uk

“Great greenhouse, this is the 3rd one we have bought, can’t fault it”

Helpful Report

Hi Daphne, Thank you for the amazing review! We're so glad to hear that you're enjoying your latest greenhouse and that it meets your expectations after your previous purchases. It's wonderful to have loyal customers like you who appreciate our quality. If you ever need assistance or have any questions, don’t hesitate to reach out. Best regards, The Greenhouse Stores Team

“The polycarbonate panels make a lot of noise - in even the lightest of winds and that is with product sent by the company to reduce this!!!”

Helpful Report

Hi Mel, Thank you for your feedback. We're sorry to hear that the noise from the polycarbonate panels has been an inconvenience for you, even with the reduction measures we provided. Your experience is important to us, and we appreciate you bringing this to our attention. We continuously strive to enhance our products, and your insights play a vital role in that process. If you have any further concerns or need assistance, please don’t hesitate to reach out. Best regards, The Greenhouse Stores Team

Greenhouse Stores is rated 4.7 based on 3,434 reviews