Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,527 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,527 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

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“Helpful advice as to which greenhouse to buy. Wide choice available.”

Helpful Report

Hi Alan, Thank you for your positive review! We're glad to hear that you found our advice helpful in choosing the right greenhouse for you, and that you appreciate the wide selection we offer. If you have any questions as you start your gardening journey, don’t hesitate to reach out. Happy gardening! Best regards, The Greenhouse Stores Team

“Very happy with the green house we bought a year ago was worried about the possibility of gales so secured it too Our patio pathining slabs, no problems so far. We do have a wind break 6' 6" high fence which is luckerly on our prevailing wind direction as a extra precaution.”

Helpful Report

Hi Robert, Thank you for your wonderful review! We're delighted to hear that you're happy with your greenhouse and that you've taken the extra steps to secure it against the wind. It’s great to know that your windbreak is working well in your favor! Should you have any questions or need assistance as you continue to use your greenhouse, please feel free to reach out. Enjoy all the gardening ahead! Best regards, The Greenhouse Stores Team

“I purchased this greenhouse last year but too late to really use. It took 2 people nearly half a day to erect. The black trim on the door keeps sliding down and the door doesn't close flush at the top. Apart from that I'm excited to use my first greenhouse. The seeds are planted.”

Helpful Report

Hi Julie, Thank you for your review and for sharing your experience! We're glad to hear you’re excited to use your first greenhouse and that your seeds are planted. We apologize for the issues you encountered with the door trim and the fit at the top. Your feedback is important, and we will certainly take it into consideration for future improvements. If you need any assistance as you set up, feel free to reach out! Best regards, The Greenhouse Stores Team

“Great !! Looks nice and is perfect for us. Robust easy to use.”

Helpful Report

Hi Frances, Thank you so much for your fantastic review! We're thrilled to hear that you find your purchase both nice and perfect for your needs. It's great to know that you find it robust and easy to use. If you ever have any questions or need assistance, feel free to reach out. Enjoy your new greenhouse! Best regards, The Greenhouse Stores Team

“Whilst I am very pleased with the greenhouse quality we had some problems erecting it. The side window did not fit as re the instructions which were not as clear as they could be. We erected it undercover as it was winter but had difficulty in securing it to the floor when finished as the bolt holes were covered with the frame work.”

Helpful Report

Hi Karen, Thank you for taking the time to leave us a review! We're glad to hear you're pleased with the quality of your greenhouse. We sincerely apologize for the difficulties you encountered during the assembly and with the instructions. Your feedback is invaluable, and we'll certainly look into ways to improve our guidance for future customers. If you have any questions or need further assistance, please don't hesitate to contact us. Enjoy your greenhouse! Best regards, The Greenhouse Stores Team

“Weak and flimsy , blew down and bent in the wind. Not easy to assemble, very confusing instructions and some fittings missing.”

Helpful Report

Hi there, Thank you for your feedback. We're sorry to hear that you found the greenhouse weak and difficult to assemble. We understand how frustrating that can be. Your insights regarding the assembly instructions and missing fittings are valuable, and we will certainly look into improving those areas. We can't find any correspondence from you regarding missing parts so I'm assuming that you sorted them yourself? Best regards, The Greenhouse Stores Team

“Prices and choice seemed reasonable”

Helpful Report

Hi Jo, Thank you for your feedback! We're pleased to hear that you found our prices and selection reasonable. Your insights help us continue to improve our offerings. If you have any further thoughts or need assistance, feel free to reach out. Best regards, The Greenhouse Stores Team

“Good value and good product. Delivered promptly. Good firm”

Helpful Report

Hi Stuart, Thank you for your wonderful review! We're pleased to hear that you found great value in our product and that it was delivered promptly. If you need any further assistance or have questions in the future, don't hesitate to reach out. We appreciate your support! Best regards, The Greenhouse Stores Team

“The greenhouse is very flimsy and didn't stand up to the first bit of bad weather we had. It is currenly pinned down with scaffolding.”

Helpful Report

Hi Colin, Thank you for sharing your experience with us. We're sorry to hear that the greenhouse did not hold up as you had expected during bad weather. We appreciate your feedback, as it helps us understand where we can improve. If you have any further concerns or if there's anything we can assist you with, please don't hesitate to reach out. Best regards, The Greenhouse Stores Team

“Very pleased with the green house now its up but the instructions were terrible and half the code numbers had been rubbed off or no numbers at all very stressfull erecting but with lots of patience we got there and very pleased with results”

Helpful Report

Hi Theresa, Thank you for your review! We're delighted to hear that you're pleased with the greenhouse now that it's up. We apologize for the issues you faced with the instructions and understand how stressful that can be. If you need any assistance or have further feedback, please don’t hesitate to reach out. Enjoy your greenhouse! Best regards, The Greenhouse Stores Team

“Very pleased with the product very sturdy very sturdy wind proof”

Helpful Report

Hi Gillian, Thank you for your fantastic review! We're thrilled to hear that you're very pleased with the product and find it sturdy. If you need any further assistance or have questions, feel free to reach out. Enjoy your purchase! Best regards, The Greenhouse Stores Team

“I love my greenhouse! It's perfect for me. The transparent look of glass without the fear of it being smashed! OK, the panes are a little wobbly but my tomato plants didn't mind that last year and it withstood its first winter in Yorkshire, so I'm happy.”

Helpful Report

“Happy with product although I had to strtengthen to flame but apart from that no other issues.”

Helpful Report

Hi Terence, Thank you for your review! We're glad to hear that you're happy with the product overall. If you have any additional questions or need assistance, don't hesitate to reach out. Enjoy your purchase! Best regards, The Greenhouse Stores Team

“Roof blew off during recent storm. Was able to reinstate and is fine .on the downside,a fair bit of noise is generated”

Helpful Report

Hi John, Thank you for your review! We're glad to hear that you were able to reinstate everything after the storm. We appreciate your feedback about the noise and will take it into consideration. If you have any more concerns or questions, feel free to reach out. Wishing you all the best! Best regards, The Greenhouse Stores Team

“Overall good. A bit of a pain to put together. Took 2 days but got there in the end.”

Helpful Report

Hi Linda, Thank you for your review! We appreciate your feedback regarding the assembly experience. We're glad to hear that you persevered and got it set up in the end. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your purchase! Best regards, The Greenhouse Stores Team

“Had this product 7 months now and had no problems with it. A bit fiddly to build if the weather is not perfect but me and my son managed to build it in light winds with a few swear words. I’m completely happy with my purchase and looking forward to using it for the first time now I’ve finally finished my garden make over”

Helpful Report

Hi Malcolm, Thank you for your wonderful review! We’re thrilled to hear that you and your son managed to build the product despite the tricky weather. It’s great to know that you’re completely happy with your purchase and are excited to start using it after finishing your garden makeover. If you have any questions or need further assistance, just let us know! Best regards, The Greenhouse Stores Team

“Perfect, very attractive easy to fit.”

Helpful Report

Hi Janet, Thank you for your perfect review! We're delighted to hear that you find our product attractive and easy to fit. If you have any questions or need further assistance, feel free to reach out. We're here to help! Best regards, The Greenhouse Stores Team

“I have now had this greenhouse for a year. It is GREAT. It is in a relatively sheltered spot but we have had some very strong wind this past year and it has stood up well. It lets plenty of light in. The vent locks safely into position and the door can be left in open position if needed without comng loose. Easy to clean. Love it.”

Helpful Report

Hi Caroline, Thank you so much for your fantastic review! We're thrilled to hear that your greenhouse has held up well through strong winds and that you’re enjoying the light it lets in. It’s great to know the vent and door features are working perfectly for you. If you ever need any assistance or have more feedback, we're always here to help! Best regards, The Greenhouse Stores Team

“Should not be selling such awful products”

Helpful Report

Hi Julia, Thank you for taking the time to share your thoughts. We're truly sorry to hear that you found our products unsatisfactory. Your feedback is important to us, and we take it seriously as we continuously work to improve our offerings. If there's anything specific you'd like to discuss or if there's a way we can assist you, please feel free to reach out. Best regards, The Greenhouse Stores Team

“The greenhouse I received was not the one I thought I’d bought. It’s extremely flimsy and gives no protection to the cold. I was away when I employed someone to put it up and when I got back was very shocked to see it. I had expected double skinned roof and got single bubble roof. Not atall happy”

Helpful Report

Hi Philippa, Thank you for your feedback. We've just resent your original confirmation email, you had ordered the Harmony model which is all Single Wall Polycarbonate. Its the Hybrid model that has the mix of Polycarbonate. The Greenhouse Stores Team

Greenhouse Stores is rated 4.7 based on 3,527 reviews