Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.62

4.6 Rating 4,040 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 4,040 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 16th October 2026

344

Anonymous

Anonymous // 01/01/2019

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“The whole experience from initial enquiry to installation of our Swallow potting shed has been truly excellent. The service from both companies has been superb and we highly recommend Greenhouse stores and Swallow GB Ltd to prospective purchasers.”

Helpful Report

“I bought the greenhouse online and it was delivered promptly in December. Due to the time of year I stored the numerous boxes in my garage and waited for warmer weather. When that day came I discovered to my horror that all the glass panels were smashed. I contacted Greenhouse Stores who put me straight on to the wholesaler, Eden Hall Greenhouses. They did agree to replace the glass but as I'd not inspected it immediately upon delivery I was forced to pay for replacements. They did agree to charge me the cost price and deliver it for free, but it still added a fair amount onto the original price. Upon assembly it was clear the instructions were very poorly laid out and provided no real detail other than for the almost useless diagrams. I decided not to use them in the end and fumbled my way through.”

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“Greenhouse came quicker than expected. Driver had problems getting his cart with glass on up the kirb,also left the packs of glass lying flat and when we read instructions it said not to lie glass flat, but he was a nice friendly guy. Instructions for assembling the greenhouse were a total nightmare,lots of taking apart and rearranging pieces. But once together, very pleased with our greenhouse.”

Helpful Report

“OK as this is the second request for a review, I will just say that it has been a month today (1st July) since I ordered the 500 litre outside storage box and I haven't received it yet, or been contacted by the company to arrange delivery. To be fair when I ordered it the website said the delivery would be in July, though confusingly the e-mail confirmation I received from the company on the 1st June said the delivery would be within 21 working days (1st July is 22 working days for Mon-Fri working). That's why I can't understand the two requests for a review before the item has been delivered. Since there is no allowance for a rating to take account of the circumstances I have given "Very Poor" and "0" ratings. When I receive the item that may change! Update 1st July (later on): was phoned immediately by company when they saw this review, in which I was told that they would phone me tomorrow or the next day to arrange delivery. Also received e-mail same day with an admission (though no apology) that they got the delivery date wrong in their original e-mail and asking me to revise my original rating, which would have been "not applicable" if it were present. Am impressed by their concern about their image and have suggested a few points (the above and one or two others not mentioned here) where they could improve. Depending on how they respond, my ratings might again change from current values (now "Average", originally "Very Poor"; and 3, originally 0).”

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“The product was very good, but delivery time was quite long, which was slightly disappointing. Though, communication was very good and kept me informed of the situation.”

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“This is a great greenhouse 6x4 model. Read and re-read the instructions before you start the assembly. I put mine up myself but having someone else help you would make it a lot easier. It took me 3 days, that includes digging out the foundations. The only downside was that they forgot to include one of the large glass panes. I rang them,and they said they would send one out to me with-in 3 days. Here,s a tip... don't use a strimmer anywere near it, as i broke a bottom pane with a flying stone,lesson learned!!! All in all i'am delighted with this greenhouse.”

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“Ordered on line. Received text message to let me know delivery day. Delivered well within time stated on website. Well packaged. Delivery driver very polite and helpful.All in all an excellent all round service.”

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“2 parts delivered bent phoned to report .was told that they would be delivered five days later parcel arrived with only one part in the box.still waiting for second one yo arrive so that I can get finished.”

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“Greenhouse superb, cannot fault, the only problem was unreliable delivery. Received a telephone call to say when it woildnbe delivered ie in the morning, arranged time off as it was being deliveredmto allotment, 12.00 came no phone call as promised to say they were 30 mins away. Rang contact number, to be toldmit would be therenin half an hour andnthey would ring direct to give me time to get to allotment, I. 00pm nothing, rang again to be told it would be 2.00 pm now before delivery. At 2.00 still no phon3 call. I had a doc5ors appointment at 3.00 so rang again, only to be told it would be 3.30 now. I had 5o make arrangements for someone to be there. It did arrive at 3.45 and apparently the delivery guy said that there was no chance the greenhouse would hav3 been delivered in morning as it was the last drop. Plus side extremely pleased with greenhouse, excellent quality, and really pleased with it, shame delivery let it down”

Helpful Report

“Took my husband just over a day to put up with a little help. The instructions were very detailed and it took some time to get your head round them. Overall I am delighted with my greenhouse and would recommend it. I also got the staging package which is fantastic and well worth the expense I particulaly love the folding shelving. Can't wait for my tomatoes to be ready!”

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“Prompt service, delivery well within expected timescale and delivery driver very helpful.”

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“Purchased the auto feeder 20+ years ago .Simple and easy .You can go away on the hottest of weeks and be sure that your plants do not suffer.It is just great.”

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“it.s a great greenhouse and I luv it just what I wanted”

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“I liked the service & the garden room. Perhaps could be worded better to state that glass is not provided. Only one other suggestion that painting can happen before delivery be considered. I would happily have paid extra for this service, as you sell the exact colour of cuprinol that I used for it & my fence to blend in perfectly. It delays the final project. But am happy with everything overall.”

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“excellent and reliable company-recommended and would use again”

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“Brilliant price, brilliant service, arrived quicker than time quoted. Thankyou”

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“Excellent product with good assembly instructions. Price was competitive and about right for the product.. Nice website and delivery on time - what more could you want. Thanks”

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“The delivery was on time and the quality of the product was very good. The instructions were on the whole good but I did have some problems with the opening light constuction. I would recommend the greenhouse to every one”

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“Very competitive pricing and far cheaper than many other suppliers on the web. Although there was a delay from the manufacturer, GreenHouse Stores notified me straight away and advised to the exact when their next batch was due in. The week before they then called me again to arrange for delivery. Delivered as promised by helpful guy who wheeled it on his sack truck around to the back for me. External packaging in excellent condition - always a sign it's been handled carefully during transit. I would certainly recommend this supplier and use them again.”

Helpful Report

“I ordered the greenhouse for my mum for her birthday. It actually arrived on her birthday, which was a stroke of luck, myself, partner and dad set about putting it together on the following Saturday. It came very well packaged. Our only issue was the instructions could have been better as it was a book for several different models and you had to work out which one was which, generally speaking it could have been more helpful in the book. I would recommend mapping out each section on the floor first, and you need at least 2 people putting it together. Once built it is a very sturdy and robust greenhouse and we were very pleased with it, well worth the odd argument.”

Helpful Report

Greenhouse Stores is rated 4.6 based on 4,040 reviews