I bought the greenhouse online and it was delivered promptly in December. Due to the time of year I stored the numerous boxes in my garage and waited for warmer weather. When that day came I discovered to my horror that all the glass panels were smashed. I contacted Greenhouse Stores who put me straight on to the wholesaler, Eden Hall Greenhouses. They did agree to replace the glass but as I'd not inspected it immediately upon delivery I was forced to pay for replacements. They did agree to charge me the cost price and deliver it for free, but it still added a fair amount onto the original price. Upon assembly it was clear the instructions were very poorly laid out and provided no real detail other than for the almost useless diagrams. I decided not to use them in the end and fumbled my way through.