Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.62

4.6 Rating 4,041 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 4,041 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 19th October 2026

344

Anonymous

Anonymous // 01/01/2019

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“We're thrilled with our new Swallow greenhouse/potting shed. It looks beautiful painted in a pale grey and the quality is very good. Customer service from both Greenhouse Stores and Swallow was excellent. They both cheerfully allowed us to switch products shortly after ordering (from the lean-to to the potting shed/greenhouse) when we realised we'd measured things incorrectly. The installation by Swallow was efficient and super friendly. Would we order another Swallow greenhouse from Greenhouse Stores again? Yes, absolutely definitely. It was an all round good experience and the greenhouse/potting shed is the jewel in the crown of our new kitchen garden. Thank you.”

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“Excellent service, excellent product. Very happy.”

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“Fab customer service from Greenhouse Stores, quick delivery & everything well packaged.cThank you for your help Ian. Birdlip 6x4 greenhouse is just what I wanted and looks great now it's erected but the instructions were quite poor. It could really do with a DVD of the build so you could refer to it. All parts were either numbered or bundled together but when you are a greenhouse novice & aren't familiar with the millions (ha) of bits it is daunting. Well worth it though & I've now ordered my staging/shelving etc. Highly recommend Greenhouse Stores.”

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“My purchase of a LifeTime plastic shed proceeded very smoothly, spoiled only by the fact that it took 6 weeks to deliver. I'm not aware of any online facility to check progress, so I had to telephone to find out about the delay. However, office staff were very friendly and helpful, as was the delivery driver. The product is fine, though the apparently comprehensive instructions could be improved in some respects.”

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“Speedy service, item well packed and as described, Thanks”

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“Delivered on time very helpful driver, very satisfied with the product it looks great thank you”

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“Great product not a nut bolt missing or glass broken. Now built and looking fantastic.”

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“Great product, extremely well packed. The person who took my order and the person I spoke to about my back order were both very helpful and polite. My only moan is the instructions could be better”

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“I had terrific customer service from Greenhouse stores. Delivery was extremely rapid and the person I spoke to on the phone was very helpful and made sure I got my garden chair for my birthday. Can't speak highly enough of them.”

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“Greenhouse was delivered a day early after a phone call from an extremely helpful driver was well packed with easy instructions to ensure easy assembly. The driver was very informative about the product and gave some good tips for assembly , all in all a good product.”

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“I am extremely happy with the product, great quality and easy assembly. Arrived at the location I requested with no problems. I am seriously thinking of purchasing another”

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“Very nice greenhouse looks fabulous, instructions could be improved especially with regards to hanging the door which turned out to be very tricky to get it to slide back & forth smoothly. it is a shame that the glass metal clips are not also in green to match the greenhouse. But very please with the overall quality.”

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“delivery delayed, product very good quality ,true to description, needed help re instructions, 2 man job, very pleased ,new greenhouse ,sorted.”

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“although we sent our purchase back as unsuitable for us they were very understanding and their service is second to none, extremely pleasant to deal with and nothing was too much trouble. would definitely recommend.”

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“Excellent service and excellent product, very pleased”

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“I ordered a LifeTime plastic shed. Regrettably it took almost 2 months to be delivered. This is not a reflection on Greenhouse Stores, as the delay was down to their supplier. Greenhouse Stores were very good in taking phone calls and chasing up the delayed item. It is a pity that it is their supplier that makes them look bad as all the dealings I had with them were very professional, courteous and very helpful.”

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“We have been kept up to date from the minute we placed the order. The greenhouse was erected just 3 weeks after we ordered it (even though it said between 4 and 6 weeks on the website!). We bought a greenhouse with a shed attached which is excellent quality and we absolutely love it! Our friends now have "greenhouse envy". Great service. I would definitely recommend this company.”

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“I found this green house to be very well constructed, initial read through of instructions left me scratching my head. After some time i found all parts had tiny part no's on them and you matched these to diagrams.Everything went together perfectly with the exception of the flexi glass all of these panels were approx, 1cm to long and had to be trimmed to fit and seal properly. this was a massive job as they are easily prone to cracking and breaking. If these panels had been the correct size I would have no problem giving this greenhouse a 10 out of 10.”

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“Wonderful site , wonderful customer service , a rare thing these days , this is a trust me site , personal , efficient and quick quick service delivery fondest wishes Sue Parker Jones”

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“Great service, thank you”

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Greenhouse Stores is rated 4.6 based on 4,041 reviews