Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.64

4.6 Rating 3,616 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.6

Based on 3,616 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 31st January 2026

Lisa S

268

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Total value for money product . All parts were packaged that made assembly very easy.”

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“The delivery was slightly late which was acceptable but there was not enough downspout sent to connect the guttering to the water butt.The downspout is very narrow & is proving difficult to source .”

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“The delivery driver was friendly, helpful and courteous. Your communication as to when the delivery would be be wasn't so good as I had to contact you. An email after a couple of weeks from order would have been reassuring as we felt like we had been forgotten.”

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“The greenhouse not bad but horticultural glasses not very good need to be improved of quality also the side of glasses should be polished. only I can give 8 out of 10”

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“Very good service from beginning to end. Unfortunately had some broken panes of glass, but they contacted a local glazier and arranged replacements.”

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“Fantastic customer service (from Ian). Haven't enjoyed putting the shed together, a real pain but hopefully it will do the job.”

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“Very easy to order and complete purchase, only down side was I had to wait longer than I expected to receive it. I've still to put it up so can't comment on quality of the item itself but from what I can see it looks good. Lets hope it goes up easily”

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“Although original cold frame sent was incomplete, customer service was second to none and it was replaced within a few days. Very well done.”

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“The person on the phone was very helpful in helping me to decide which greenhouse to buy and on getting it delivered at a convenient time.”

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“First gale of winter took off the door and blew out several side panels”

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“Not received within 7days as advertised as out of af stock but no email to advise of delay which would have been useful.”

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“The green house we bought is robust and reasonably straightforward to build. The plastic panels were quite hard on the hands to install. I'm very pleased with the finished thing though. It arrived the day after we had arranged delivery which was annoying - a wasted day waiting in.”

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“A company I would do business with again, even though money was taken out twice for the product. When informed of the error money was quickly refunded to my account”

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“Not too difficult to assemble. Gloves are a must as all components have sharp edges. Fixing to a firm base is also important to give the structure some rigidity. I did replace some fixings for Pop Rivets on the door assembly. would buy again if need arises”

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“Ordered garden bench for my son. It arrived very promptly and they are very pleased with it.”

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“Purchased a 20x12 metal garage, the delivery driver was helpful, but the lorry was to big to get down the drive, rang the delivery manger who was very abrupt, we had to get our own transport to get the very heavy boxes down the drive.it took 4 fit guys to lift the boxes into an estate car! iam not sure how the driver gets them of on his own, ( 1 person cant lift these boxes) i would advise anybody if you cant get a large lorry to the spot where you are putting it up, get one from another company or dont bother! its a shame as the product looks good when put up. be careful as the panels could be damaged as they are quite thin. the servise from greenhouse store is very good, the delivery is a let down. Chris Dominic”

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“The service on the phone to order the unit was very good. We await the delivery of the unit and therefore cannot comment on the actual product at present”

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“Good prompt service and staff very helpful.”

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“Have just finished building my GreenHouse.I found it very easy to build,and am now looking forward to the planting seeds etc for next years crops”

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“Really fast delivery, Thanks.”

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Greenhouse Stores is rated 4.6 based on 3,616 reviews