Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.62

4.6 Rating 4,049 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 4,049 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 27th October 2026

344

Anonymous

Anonymous // 01/01/2019

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“It took a little time to figure out which instructions related to the greenhouse purchased”

Helpful Report

“Good price good delivery”

Helpful Report

Hi Michael, Thanks for sharing your feedback. We’re glad you were happy with the price and the delivery. Kind regards, Team Greenhouse Stores

“Generally good experience building the greenhouse except for fixing the plastic glazing as it lacked the same level of rigidity as glass. I have recently purchased a polycarbonate Marlon ST material by Brett Martin on another project which offers better rigidity.”

Helpful Report

Thanks for sharing your experience. The flexibility you noticed is the natural trade‑off with polycarbonate — it’s never going to have the same rigidity as glass, even though it offers great impact resistance and insulation. If you ever need guidance on getting the best fit from the panels, we’re always happy to help.

“Delighted with the Greenhouse and the installation”

Helpful Report

Hi John, Thank you for sharing your feedback. We’re delighted to hear you’re happy with the greenhouse and the installation. Kind regards, Team Greenhouse Stores

“Great service! Everyone was really helpful when I rang to discuss the sizes etc.. Delivery was swift and all parts in order! We decided to ‘self build’ which.. was not easy! But.. the instructions were very clear and ours is the 12 x 8 so it’s quite a size. I would definitely recommend and actually a few friends have said they will buy one next year. Thank You. The Flynn's - Beckermet.”

Greenhouse Stores 5 star review on 24th July 2026

Helpful Report

Hi Lisa, Thank you for sharing your experience. We’re glad the service was helpful, delivery was swift, and the instructions were clear for your 12 x 8. Great to hear you’d recommend us. Kind regards, Team Greenhouse Stores

“Insructions to build difficult to understand . Glass panels at least 4 broken/cracked on opening packaging .”

Helpful Report

Thank you for your feedback. We’re genuinely sorry to hear you experienced issues with broken glass and found the instructions difficult to follow. We do state clearly in our confirmation email that if any parts arrive damaged — especially glass — you should contact us right away so we can resolve the problem quickly. We’ve checked our records and unfortunately we haven’t received any contact from you regarding broken panels or assembly concerns. Had we known, we would have replaced the damaged glass and been happy to guide you through the build, as our team helps customers with greenhouse assembly every day. If you still need assistance or replacement parts, please reach out and we’ll make sure everything is put right for you.

“Ordering was easy, delivery as arranged. Instructions were good making it easy to assemble, now plants growing Well!”

Helpful Report

Hi Alan, Thank you for sharing your experience. We’re glad ordering was easy, delivery was as arranged, the instructions helped with assembly, and the plants are growing well. Kind regards, Team Greenhouse Stores

“A very good experience. Delivery on schedule and time, driver helpful and courteous.”

Helpful Report

Hi William, Thank you for sharing your experience. We’re glad the delivery was on schedule and that the driver was helpful and courteous. Kind regards, Team Greenhouse Stores

“My lean-to cold frame was slightly delayed by the courier but Greenhouse Stores kept me up to date throughout the process. Their customer service is excellent. Once it arrived, the cold frame was straightforward to assemble and has been a great addition to our garden.”

Helpful Report

Hi William, Thank you for sharing your experience. We’re glad to hear the courier delay was well-communicated and that the cold frame was easy to assemble and has been a great addition to your garden. Kind regards, Team Greenhouse Stores

“arrived as said recommend using”

Helpful Report

“The buying experience and delivery was fine but the proxy was very time consuming to put up.”

Helpful Report

Thank you for your feedback. We’re glad to hear the buying experience and delivery went smoothly, though we’re sorry the greenhouse took longer to put up than expected. Palram do have step‑by‑step videos available to help with installation, and our team is always happy to provide guidance if anything is unclear. If you ever need additional information or support in the future, please feel free to contact us — we’re here to help.

“First rate service. Greenhouse was delivered early and very prompt fitting by your guy. Had the green coated one study construction. Very pleased.”

Helpful Report

Hi Linda, Thank you for your kind words. We’re glad to hear the greenhouse arrived early and that the fitting was prompt, and that you’re pleased with the green coated, sturdy construction. If there’s anything else you’d like us to assist with, just let us know. Kind regards, Team Greenhouse Stores

“Cznnot be faulted and a very easy transaction and the team were brilliant and made suggestions regarding the glazing details. I was kept fully informed regarding confirmation of order and delivery detail”

Helpful Report

Hi Keith, Thank you for sharing your experience. We’re glad the transaction was easy, the team were brilliant, and that you found the glazing suggestions helpful. It’s great to hear you were kept informed about the order and delivery details. If there’s anything else you’d like us to assist with, just let us know. Kind regards, Team Greenhouse Stores

“Everything went smoothly just in time for tomato plants!”

Helpful Report

Hi Joy, Thank you for sharing your experience. We’re glad everything went smoothly and that it arrived just in time for your tomato plants. If there’s anything else you’d like us to assist with, just let us know. Kind regards, Team Greenhouse Stores

“Greenhouse is good, build instructions are terrible. I now know I need two windows but a second one is crazy expensive.”

Helpful Report

“Fantastic product when found some glass broken the surport was fantastic replaced no problem”

Helpful Report

Hi Geoff, Thank you for sharing your experience. We’re glad the product met your expectations and that the replacement for the broken glass was no problem. If there’s anything else you’d like us to assist with, just let us know. Kind regards, Team Greenhouse Stores

“Excellent service, there chosen installer was fantastic. Very happy and pleased to recommend them.”

Helpful Report

Hi Lukas, Thank you for sharing your experience. We’re glad the service and the installer were fantastic and that you’re happy to recommend us. If there’s anything else you’d like us to assist with, just let us know. Kind regards, Team Greenhouse Stores

“Easy peasy - from ordering to installation went perfectly. When I was doing the order a couple of queries arose but these were quickly sorted by Ian.”

Helpful Report

Hi there, Thank you for sharing your experience. We’re glad the ordering and installation went smoothly and that Ian could quickly sort out your queries. If there’s anything else you’d like us to assist with, just let us know. Kind regards, Team Greenhouse Stores

“I’m very happy with my greenhouse. Although the delivery took a little longer than expected, the customer service was excellent. While assembling it, I discovered that two glass panels in the last box were broken. I contacted the seller straight away, and they responded very quickly and arranged to send two replacement glass panels without any hassle. The after-sales service was outstanding, and I really appreciate how efficiently they resolved the issue. Overall, I’m very satisfied with both the product and the support. Highly recommended!”

Greenhouse Stores 5 star review on 21st July 2026

Helpful Report

Hi there, Thank you for sharing your experience. We’re glad you’re happy with the greenhouse and that our team resolved the broken glass panels quickly. We’re sorry the delivery took longer than expected, but it’s great to hear the after-sales support was outstanding. If there’s anything else you’d like us to assist with, just let us know. Kind regards, Team Greenhouse Stores

“Easy to order. Delivered on time. Driver very helpful. Clear assembly instructions”

Helpful Report

Hi there, Thank you for sharing your experience. We’re glad the ordering was easy, delivery on time, the driver was helpful, and the assembly instructions were clear. If there’s anything else you’d like us to assist with, just let us know. Kind regards, Team Greenhouse Stores

Greenhouse Stores is rated 4.6 based on 4,049 reviews