Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.63

4.6 Rating 3,948 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 3,948 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 17th August 2026

Brian M

Greenhouse Stores 4 star review on 17th August 2026

ANTHONY I

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my midi greenhouse now it’s installed. Instructions for installation could have been clearer & handles were difficult to fit”

Helpful Report

Hi Heather, Thanks for sharing. We’re glad you’re pleased with the midi greenhouse. Sorry the installation instructions weren’t as clear as they could be and that the handles were tricky to fit. If you’d like any quick tips or a bit of guidance, we’re here to help. Kind regards, Team Greenhouse Stores

“Ordering was very easy and not pushy. Plenty of advice. Delivery was on time and man was very helpful and pleasant. Quality of greenhouse is very good, and very secure.”

Helpful Report

Hi Michael, Thanks for sharing. We’re glad to hear ordering was easy, delivery was on time, and you’re happy with the greenhouse quality and security. Kind regards, Team Greenhouse Stores

“Green house is very flimsy and the perspex comes loose very easily least bit breeze they pop out, the door comes of all the time Wouldn't buy again if given the choice”

Helpful Report

Thank you for your feedback. I’m really sorry to hear that you’ve had issues with the greenhouse, especially with the panels and the door coming loose. That’s not the experience we want for any of our customers. If you’d like, we can help troubleshoot the installation, provide replacement fittings, or look at alternative solutions to improve stability. You can contact us at any time for advice or support — we’re always here to help.

“Arrived well packed. A sturdy and well furnished greenhouse. Very pleased with my purchase.”

Helpful Report

Hi Lesley, Great to hear your greenhouse arrived well packed and that you’re pleased with it. Thanks for sharing your feedback. Kind regards, Team Greenhouse Stores

“Very pleased with my purchase. A*”

Helpful Report

Hi Claudia, Thank you for your feedback. We’re glad to hear you’re very pleased with your purchase. Kind regards, Team Greenhouse Stores

“Rude self entitled person on phone who probably approaches customers as a nuisance to be tolerated, rather than served.”

Helpful Report

Thank you for sharing your feedback — I’m really sorry to hear that your experience over the phone didn’t feel welcoming. That’s absolutely not the standard we aim for, and I’d really like to understand what happened so we can put it right. If you’re able to let us know a bit more about the call — what the issue was, or who you spoke with — it would really help us look into this properly. We genuinely want every customer to feel listened to and supported, so your details would be appreciated. Thanks again for taking the time to let us know, and we hope we can resolve this for you. Kind regards, Team Greenhouse Stores

“Great service from start to finish. We love our new Swallow greenhouse.”

Helpful Report

Hi Michael, Thank you for your feedback. We’re glad to hear you had great service from start to finish and that you love your Swallow greenhouse. Kind regards, Team Greenhouse Stores

“The Greenhouse was delivered on the day they had said. I payed for engineer to erect it. He arrived the following day and was all up and complete by mid afternoon ( I highly recommend, it has a cost but is worth every penny ).”

Helpful Report

Thank you for your feedback, Shaun. We’re glad the greenhouse was delivered on the day and that the engineer could complete the erection efficiently. We appreciate your recommendation. Kind regards, Team Greenhouse Stores

“Delighted with my new Vitavia greenhouse. I'm disabled, so it was great to be able to choose safety glass and a low threshold. Very helpful team. Delivered on time. The only downside were the instructions on how to build it. Rather difficult to follow, but we got there in the end.”

Helpful Report

Thank you for your feedback, Valerie. We’re glad the Vitavia greenhouse fits your needs with safety glass and a low threshold, and that our team was helpful. Sorry the build instructions were difficult to follow, but we’re happy you got there in the end. Kind regards, Team Greenhouse Stores

“I'm not a greenhouse expert but this was so very easy to build”

Helpful Report

Thank you for your feedback, Mark. We’re glad it was easy to build and that you found it approachable. Kind regards, Team Greenhouse Stores

“I love my greenhouse. I went as big as I could afford which was way cheaper than all the other greenhouse suppliers. It’s solid and good to look at. The guys that fitted it were excellent. Would happily recommend”

Helpful Report

Thank you for your feedback, K.L. We're glad you love the greenhouse, and that you found it solid and good value, with excellent fitting. We appreciate your recommendation. Kind regards, Team Greenhouse Stores

“Satisfactory”

Helpful Report

Thank you for your feedback, Robert. We're glad you found your experience satisfactory. Kind regards, Team Greenhouse Stores

“Vitavia greenhouse purchased was good price and delivered with care. Took several days to build mostly single handed but just follow instructions closely and finished job looks great.”

Greenhouse Stores 5 star review on 11th July 2026

Helpful Report

Thank you for sharing your experience. We’re glad the price and delivery met your expectations, and that following the instructions helped you complete the build successfully, even when working solo. Kind regards, Team Greenhouse Stores

“Perfect. Beautiful green colour,a gem in the garden”

Helpful Report

Thank you for your kind words. We’re delighted you’re happy with the perfect, beautiful green colour and see it as a gem in the garden. Kind regards, Team Greenhouse Stores

“I had a lovely experience of ordering, preparing and recieving my dream greenhouse from greenhouse stores. The staff were responsive when I had questions and the build team were amazing. I would highly recommend this company to everyone looking to add a greenhouse to their space.”

Helpful Report

Thank you for your review, Jacqui. We’re delighted to hear you had a lovely experience with ordering, preparing, and receiving your dream greenhouse, and that our staff and build team impressed you. We appreciate your kind recommendation. Kind regards, Team Greenhouse Stores

“Greenhouse was delivered on time and the courier had a truck to wheel the package into my rear garden. The assembly was nearly straightforward, one or two instructions were not totally clear, but in general was easy to assemble, although two people are required. The greenhouse has been a godsend in our garden to grow the vegetables we do, and the greenhouse is of excellent quality.”

Greenhouse Stores 4 star review on 10th July 2026

Helpful Report

Thank you for your review, Arthur. We’re glad the delivery was on time and that the greenhouse is of excellent quality, and a godsend for your garden. We’ll take note of the assembly notes you mentioned. Kind regards, Team Greenhouse Stores

“They were very helpful and answered any questions I asked before ordering the right one for me. The service was exceptional and kept well informed of my delivery. Very pleased with my purchase.”

Helpful Report

Thank you for your review, Lyndon. We’re glad to hear our help in choosing the right one and keeping you informed about delivery. Delighted you’re pleased with your purchase. Kind regards, Team Greenhouse Stores

“Aluminium greenhouse with toughened glass. Full comprehensive instructions. Assembled by myself. The glazing is quite large, so I used suction cups to make the handling easier. See photo.”

Greenhouse Stores 5 star review on 10th July 2026

Helpful Report

Thank you for your review, James. We’re glad the aluminium greenhouse with toughened glass, the comprehensive instructions, and your DIY assembly worked well. Noted on using suction cups to handle the large glazing, and we appreciate you sharing the photo. Kind regards, Team Greenhouse Stores

“Good website and clear order process for quality products. Telephone support available. I asked for delivery and assembly. Both were good, although cost of assembly was high (additional 50% of hardware cost). Assembly of racking by me was easy and quick. Greenhouse with auto-opening window vent and racking has proven to be faultless in use. Thanks”

Helpful Report

Thank you for your review, Michael. We’re glad to hear you found the website clear and that delivery and assembly met your needs, and that the greenhouse with auto-opening vent and racking has been faultless in use. We’ve noted your comment about assembly cost. Kind regards, Team Greenhouse Stores

“Instructions very poor.. very difficult to follow.. I wouldn’t buy one again.”

Helpful Report

Thank you for taking the time to share your feedback. I’m really sorry to hear that you found the instructions difficult to follow — that’s certainly not the experience we want for any of our customers. If you ever run into issues during assembly, our team is always here to help. A quick call or message to us can usually resolve things straight away, and we’d have been more than happy to guide you through it. We genuinely appreciate your comments, and we’ll be reviewing the instructions to see where they can be improved. If there’s anything still unresolved or if you’d like us to look into your experience in more detail, please feel free to get in touch. We’re always here to support you.

Greenhouse Stores is rated 4.6 based on 3,948 reviews