Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,527 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,527 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 20th May 2025

255

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and surprisingly easy to assemble, managed single handedly. It also came with extra screws etc which was very handy. Structure itself seems solid enough, would definitely recommend.”

Greenhouse Stores 5 star review on 10th September 2022

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“unable to get greenhouse up”

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“more than happy with my purchase of a g greenhouse maybe not the easiest thing to erect but with patience allwas well”

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“Very pleased with the greenhouse with one minor but annoying exception. The recommended erector was excellent fuelled by regular cups of black tea !! The exception was when I wanted a second hose fitting for the gutters (not realising I had only requested one) to be told that while it would cost “x”, delivery would cost £25. Obviously haven’t heard of parcel force, DHL etc etc.”

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“Greenhouse delivered ahead of schedule. Quality of product overall very good*. Packaging of glass has only supplier in mind. Part identification poor. Instruction booklet has all the information but the format / design and lack of detail in places causes much re-work and frustration. * T fastener material machining goddam awful. Probably as many as 20% sheared on assembly / unfastening. Four stars is purely on finished assembly. Dream on, if one person can assemble in 3 days as I was told by Customer Services. More like 2 people who have assembled a similar greenhouse before. Novices and to these instructions try 2 people for a week !”

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“I was sent the wrong sized base for my greenhouse and then made to feel I wasn’t telling the truth when I contacted the business. I then had to wait for a replacement which was thankfully sent via an express delivery.”

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“I absolutely love my greenhouse. It’s solid, beautiful and fit for purpose.”

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“Excellent product and a 1st class ordering and delivery service”

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“Great product all came nicely boxed and nothing missing. Delivery was good and driver could not ask for better”

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“good greenhouse. But delivery can take 2 months so plan ahead.”

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“Greenhouse stores were very quick and efficient delivering the product but unfortunately the product was very disappointing.”

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“On-time with fast and efficient installation. The site was cleaned and tided away on completion. Could not ask for anything more.”

Greenhouse Stores 5 star review on 22nd August 2022

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“Service was second to none. I have just had the greenhouse built for me this weekend and on opening the glass panels found that two were cracked and one was totally broken. Unfortunate but this now leaves me with having to get 3 new panes cut for me tomorrow. Could be packed better.”

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“The greenhouse is very good but the instructions were poor (hence the 4 star): It arrives in kit form with an instruction leaflet Inside which was a photostat and not very clear, it was also out of date which i found out much later. I discovered an updated copy on the website which was much clearer and up to date. It does not tell you at what state to put the rubber seals on (do this once the main frame is completed) so i wasted a lot of time at the beginning trying to fix it on. Otherwise I am very pleased with the completed greenhouse. I had one piece of broken glass. I was asked to buy a piece locally and was refunded in full.”

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“Been here for a few weeks but not erected . Problems with the base. Steve has been twice but now have to wait for someone else to redo the base and then Wait for steve to come back off holiday.”

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“I found the greenhouse easy to erect , I put the framework up in a day and glazed it the next all on my own. There was one pane broken but was replaced with no hassle . I wanted an extra vent opener, went to the unit to pick it up the staff were friendly and helpful. Highly recommended.”

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“Lovely greenhouse some glass got broken whilst being delivered Vitavia sorted this out within 4days crew who erected it were great would recommend them to anyone who wants greenhouse erected”

Greenhouse Stores 5 star review on 17th August 2022

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“Ordered a Appollo 2500 greenhouse in green powder coated with toughened glass which arrived today as expected and within the 1 hour delivery slot that I'd been given. Driver very friendly and helpful and placed the toughened glass panels and the 5 boxes exactly where I wanted them. The glazing is all securely packed and the frame ect is in neat long boxed which are clearly marked. I cant put it together yet as I'm still growing in my old greenhouse which I need to take down before I can start it but so far so good and I can't fault the company or service up to now. I will update my review with photos when I've put it up. Probably around October.”

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“The greenhouse itself is a good well-engineered product. However, the instructions for assembly are extremely poor and we had to resort to looking at UTube for clarification. The glass restraining clips are almost impossible to insert with a danger of breaking the glass and we had to resort to using a sealant to be sure of fixing securely.”

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“Received greenhouse on stated time, very helpful driver. Unfortunately two pieces of glass broken. Awaiting reply to em”

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Greenhouse Stores is rated 4.7 based on 3,527 reviews