Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.62

4.6 Rating 4,049 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 4,049 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 27th October 2026

344

Anonymous

Anonymous // 01/01/2019

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“Purchase online was easy. Package arrived as advised on time. Assembly was straight forward. Missing part was rectified within a week.”

Greenhouse Stores 5 star review on 27th July 2026

Helpful Report

Thank you for sharing your experience. We’re glad the online purchase was easy, the package arrived on time, assembly was straightforward, and the missing part was rectified within a week. If there’s anything else you’d like to share or need assistance with, please let us know. Kind regards, Team Greenhouse Stores

“Ordering to delivery went as planned and all in good order.”

Helpful Report

Thank you for sharing your experience. We’re glad the ordering to delivery process went as planned and everything was in good order. If there’s anything else you’d like to share or need assistance with, please let us know. Kind regards, Team Greenhouse Stores

“Reliable. Helpful Good quality Easy to erect”

Helpful Report

Thank you for sharing your experience. We’re glad the greenhouse is reliable, helpful, good quality, and easy to erect. If there’s anything else you’d like to share or need assistance with, please let us know. Kind regards, Team Greenhouse Stores

“Very nice greenhouse. 1 wrong part sent but replacement was quick to arrive.”

Helpful Report

Thank you for sharing your experience. We’re glad the greenhouse is nice and that the replacement part arrived quickly. If there’s anything else you’d like to share or need assistance with, please let us know. Kind regards, Team Greenhouse Stores

“The Greenhouse is as we had hoped and expected . 3 months now and it is fulfilling its purpose and we are very happy with it.”

Helpful Report

Thank you for your review. We’re glad to hear the greenhouse is fulfilling its purpose and that you’re very happy with it after 3 months. If there’s anything else you’d like to share or need assistance with, please let us know. Kind regards, Team Greenhouse Stores

“All was great!”

Helpful Report

Thank you for your review. We’re glad to hear all was great. If there’s anything else you’d like to share or need assistance with, please let us know. Kind regards, Team Greenhouse Stores

“The experience was mixed. The greenhouse itself (Elite) is an excellent piece of engineering, and we are now benefitting from it. We would unreservedly recommend it. But the organisation and management of the order was chaotic - wrong parts delivered, some parts missing, slow response in sorting this out. The person we liaised with at Greenhouse Stores was himself extremely helpful, and did what he could to sort out the problems. In the end, he did manage to get the right parts to us. But the chaos seemed to erupt somewhere in the relationship between Greenhouse Stores and Elite Greenhouses. In short, we would recommend Elite, and on the whole would recommend Greenhouse Stores, but we would advise any customer to insist on a full specification of the greenhouse parts before dispatch and we would advice cross-checking every part immediately upon delivery.”

Helpful Report

Thank you for taking the time to leave such a detailed review. We’re delighted to hear that you’re now enjoying your Elite greenhouse — they really are superbly engineered, and it’s great to know you would happily recommend it. We’re also grateful for your honest feedback regarding the ordering and delivery process. We fully appreciate how frustrating missing or incorrect parts can be. Throughout the process, we liaised closely with Elite, as the issues with missing components originated on their side rather than ours. Each time we contacted them, we received a positive confirmation that the required parts had been dispatched, and we continued to follow up until everything reached you. We’re pleased that, in the end, all the correct parts arrived and that our team member was able to support you throughout. If you experience any further issues at all, please let us know — we’re always here to help. Thank you again for your balanced and constructive feedback. It genuinely helps us improve the experience for future customers.

“Great little green house. Delivery was good and driver very helpful. Only issue is it's difficult to add shading due to lack of channels in the outer frame”

Helpful Report

Thank you for your review. We’re glad the greenhouse and delivery went well, and that the driver was helpful. We appreciate the feedback about the shading and the outer frame channels. We’ll pass this on for consideration. If you need any further assistance, please let us know. Kind regards, Team Greenhouse Stores

“Good quality growhouse (instructions are somewhat challenging but I'm sure they could put coloured dots or arrow heads on components to guide as to which way up or around they should go). Did have a build problem and in all fairness they requested photos and resolved the issue on line. Really pleased with the finished result. I've bolted mine on to an old hot trolley and now have a mobile greenhouse. Pictures below.”

Greenhouse Stores 4 star review on 26th July 2026

Helpful Report

Thank you so much for your review — we’re really pleased to hear you’re happy with the quality of the growhouse and with the final result. We appreciate your feedback on the instructions; clearer orientation markers would definitely make assembly easier, and your suggestion is a helpful one. We’re also glad our team were able to resolve the build issue quickly once we saw your photos. And we have to say — bolting it onto an old hot trolley is brilliant. That’s an incredibly innovative bit of recycling, and the end result looks fantastic. A mobile greenhouse isn’t something we see every day, and you’ve made it both practical and unique. Thanks again for sharing your experience and your creativity.

“Had no problems at all”

Helpful Report

Thank you for sharing your experience. We’re glad to hear you had no problems. Kind regards, Team Greenhouse Stores

“I am trying to think of something bad about Greenhouise stores. I have given up> It was all good-ordering delivery and construction.”

Helpful Report

Thank you for sharing your experience, Peter. We’re glad to hear that ordering, delivery, and construction went well. Kind regards, Team Greenhouse Stores

“Very professional website, ordering was easy and delivery was superb”

Helpful Report

Thank you for your review. We’re glad to hear the website felt professional, ordering was easy, and delivery was superb. Kind regards, Team Greenhouse Stores

“Took bit of time to put together. Instructions were good . Definitely need 2 people to initially put together. Once glass in frame it's quite sturdy.”

Greenhouse Stores 4 star review on 25th July 2026

Helpful Report

Thank you for your review. We’re glad to hear the instructions were clear and that the greenhouse becomes sturdy once the glass is in, though we note you needed two people to start. Kind regards, Team Greenhouse Stores

“All excellent, communication, on time etc”

Helpful Report

Thank you for your review. We’re glad to hear everything was excellent, and that communication and on-time delivery met your expectations. Kind regards, Team Greenhouse Stores

“greenhouse arrived, all parts were there, built greenhouse on a base of 2ft x 2ft slabs, a nice greenhouse for the price.”

Greenhouse Stores 5 star review on 25th July 2026

Helpful Report

Thank you for your review. We’re glad to hear the greenhouse arrived with all parts and that you were able to build it successfully on a base of 2ft x 2ft slabs. It’s great to know you find it a good value. Kind regards, Team Greenhouse Stores

“Communication excellent throughout, delivered on time and driver kindly brought round into my garden for me.”

Helpful Report

Thank you for your review. We’re glad to hear the communication was excellent, delivery was on time, and the driver was kind to bring it round to your garden. Kind regards, Team Greenhouse Stores

“Ordering was staight forward. Delivery was good. I cannot make coment on the quality or the build as all still in the boxes.”

Helpful Report

Thank you for your review. We’re glad the ordering and delivery went smoothly, and we appreciate you letting us know you haven’t yet opened the boxes to assess quality. If you need any assistance once you’ve had a chance to view the contents, we’re here to help. Kind regards, Team Greenhouse Stores

“Product as described delivery on time all good 👍”

Helpful Report

Thank you for your review. We’re glad the product matched the description and that delivery was on time. Kind regards, Team Greenhouse Stores

“The green house came on time. Took our time doing the assembly. Here are some improvements I would Personally recommend to help future clients. I would prefer a stronger bottom framework to make it easier to keep Square. instructions for the fitting the seals around the glass could be clearer.”

Helpful Report

Thank you for your review and for taking the time to share your experience. We’re glad to hear your greenhouse arrived on time and that the assembly went smoothly overall. We really appreciate your suggestions. A stronger bottom framework is exactly why we recommend using the Vitavia base plinth with this model — it provides a rigid, level platform that keeps the greenhouse perfectly square during assembly. Without the plinth, the frame relies entirely on the customer’s own foundation, which can make squaring more difficult. Your note about the glazing seal instructions is also helpful, and we’ll pass that on to the manufacturer for future improvements. Thanks again for your feedback — it genuinely helps us improve the experience for future customers. Kind regards, Team Greenhouse Stores

“Love my Greenhouse just wish the instructions were in words and not pictures which were difficult to follow.”

Helpful Report

Hi David, Thanks for sharing your feedback. We’re glad you love the greenhouse. Sorry the instructions were hard to follow with pictures. If you’d like, we can guide you through the steps or provide written summaries. Kind regards, Team Greenhouse Stores

Greenhouse Stores is rated 4.6 based on 4,049 reviews