Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.63

4.6 Rating 3,725 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.6

Based on 3,725 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 7th July 2026

290

Anonymous

Anonymous // 01/01/2019

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“Brilliant price, brilliant service, arrived quicker than time quoted. Thankyou”

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“Excellent product with good assembly instructions. Price was competitive and about right for the product.. Nice website and delivery on time - what more could you want. Thanks”

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“The delivery was on time and the quality of the product was very good. The instructions were on the whole good but I did have some problems with the opening light constuction. I would recommend the greenhouse to every one”

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“Very competitive pricing and far cheaper than many other suppliers on the web. Although there was a delay from the manufacturer, GreenHouse Stores notified me straight away and advised to the exact when their next batch was due in. The week before they then called me again to arrange for delivery. Delivered as promised by helpful guy who wheeled it on his sack truck around to the back for me. External packaging in excellent condition - always a sign it's been handled carefully during transit. I would certainly recommend this supplier and use them again.”

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“I ordered the greenhouse for my mum for her birthday. It actually arrived on her birthday, which was a stroke of luck, myself, partner and dad set about putting it together on the following Saturday. It came very well packaged. Our only issue was the instructions could have been better as it was a book for several different models and you had to work out which one was which, generally speaking it could have been more helpful in the book. I would recommend mapping out each section on the floor first, and you need at least 2 people putting it together. Once built it is a very sturdy and robust greenhouse and we were very pleased with it, well worth the odd argument.”

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“Excellent delivery. Lovely solid greenhouse. Delighted.”

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“The ordering was easy and I found your website easier to use and clearer than competitors. The delivery was arranged with a friendly helpful person delivering. We did not put up the greenhouse for a couple of weeks after delivery but had not moved the glass as put down by the delivery man. When we went to construct the greenhouse 2 panes of glass were damaged, one only a little chip in a corner that we used on a lower pane and was fine, the other had a splintering crack about 15 cm into the pane - all the other pieces were intact. Luckily we had the louvred window so will be able to use the damaged pane for that small piece that is required in addition to the louvres. I would feedback that you really ought to mention quite clearly on the website that getting a louvred window will mean that you have to have one of the pieces of glass cut. I would not have bought it if I knew that was the case. I have bought a glass cutter but after practicing I have decided that I need to take the (damaged) piece to a glazier to cut - another delay to completing the glazing of the greenhouse. Also - would it not be sensible to provide the glass in packs of 11 rather than 10 to accommodate the fact that the glass does get damaged even when not dropped or stored incorrectly. I know these are things for the manufacturer to consider but you supply such a lot of them, you must get this feedback frequently and your feedback is more likely to be noted by the manufacturer - Vitaria. I would recommend you to others wanting to buy a greenhouse but my experience was not without hiccups.”

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“Was told would be advised by phone of delivery, NOT. Just turned up one day, fortunately we were at home. Exactly as described BUT instructions are useless. Need to be extremely good at DIY to construct this greenhouse. Lots of man hours . Door catch seems flimsy. Although a lean too greenhouse, it was not supplied with any fixings to fasten to wall”

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“Delivered as arranged. The driver was very helpful and put it just where I asked. There was little flexibility in day of delivery, but we were given plenty of notice to make arrangements.”

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“Helpful Driver Greenhouse was well packed and the delivery was on the day informed with time as stated Pm Thank you George Smith”

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“This product is very good value for money. Assembly was relatively simple, but I would allow 8-9 hours. The person helping my husband is very organised and in the building trade, but it still took them 81/2 hours to construct. Saying that, we grouped the components, which took a bit of time and is something I would recommend to anyone puuting together this product. The instructions were ok to follow, but in section 9 - roof assembly/parts required - the part labelled AFL is not included and so we missed its inclusion on p55. We managed to rectify this later on, when we reviewed section 9.”

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“very pleased ,lovely greenhouse and value for money”

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“Delivered on time very help full driver, it took me about 3 days total to assemble and the green looks good in the garden as opposed to the aluminium version.”

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“Fantastic greenhouse, much better than it looks in the photos online. The 2 chaps that constructed it were professional, obliging and lovely to have around. They talked us through the care and points to look out for and left us with the confidence that we could get back to Swallow with any questions we had or any problems we might have in the future. Very, very happy with our new addition to the garden and would not hesitate to recommend.”

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“instructions could be more user friendly, i am a 74 year old retired joiner who has held supervisory positions on new build schools and public buildings. i found the drawings a bit frustrating. after building up the gables and sides and trying to attach them together i found that i had to slacken many of the bolts to reposition components- this could be avoided if there was a mark on the angle plates which would give the exact location of the corner posts and the rafters, the assembly of the doors was very confusiing taking several hours to assemble and fit them.having used the same type of runners on handmade kitchen units these were always used in the vertical situation not on flat as yours show. the weight of the doors fight against the ideal ajustment to get the leading edges to meet in the middle perfectly. apart from these points this is a good substantial greenhouse with many good features.”

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“Good service and delivery prompt”

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“The ordering process was fairly painless and i was not rushed but allowed to ring back if i was unsure however since ordering and payment of deposit i have not been updated”

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“Excellent service and providing a level base is present, our hexagonal model went up in a day (two engineering types assembling, so may take others longer?!?). Getting the roof and roof glass on/in requires two people and minor jiggling, but otherwise the main structure could be assembled by one person. It's very sturdy. I do not rate the plastic extrusions that are meant to be an upgrade to the metal clips for glass retention. I am binning mine having found them a poor fit for the roof... The metal clips are more secure! The plastic strips may, however, be suitable for the sides/rectangular models, though these have not been tested by me. No spare parts are found in the kit, so don't loose anything or over-torque any of the nuts/bolts! Overall, very satisfied and expect this product to last for years!”

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“the greenhouse arrived quickly and was built the next week by a very hard working man who really knew what he was doing. Love being in my lovely new greenhouse, felt we got real value for money. Thank you”

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“Couldn't have been easier. Everyone was really helpful, even down to choosing colour of finish! On the Day of installation 2 guys arrived in the van and it was all up and done in a couple of hours, all looking fabulous on my plot, and a pot of paint should I scuff it with the barrow! Brilliant service! Thankyou”

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Greenhouse Stores is rated 4.6 based on 3,725 reviews