Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.62

4.6 Rating 4,037 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 4,037 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 16th October 2026

344

Anonymous

Anonymous // 01/01/2019

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“ordering and delivery perfect..plenty of notice and arrived when scheduled..well engineered product and easily enough assembled ..had difficulty working out how the door worked or could be fitted until I looked in detail at one of the cross section diagrams and realised the whole greenhouse had to be raised off ground level to allow it to be fitted..That was my fault ..Few bits and pieces left over but I don't think they are for the model I bought...Like all kit products I could now assemble another one in half the time...Finished product brilliant for my needs,Watetight and automatic openers perfect.”

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“Pleased with the finished article but the assemble of it all was a nightmare did not expect it to arrive in the format it did thought more just the panels and roof to bolt together on reflection the £ 200 pounds installation fee is very good value seeing how many hours it took to assemble”

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“Excellent greenhouse highly recommend. New design easier to erect than previous model.”

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“From the time I purchased my greenhouse to its delivery Greenhouse Stores kept me well informed about progress. The quality of the greenhouse was excellent and at the time cheaper than other stores I considered. The man who did the delivery was decent, very personable and brought the Glass house to the place I was setting it. Excellent service”

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“A brilliant gree house once built. The instructions unfortunately are in Kilingon, unless you are Romulen they will be very difficult to understand. Delivery was not within promised period, but by the date instructions were received by manufacturers. So 3 days later than expected. Finished product well worth the problems.”

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“Fast efficient friendly service. Even when my husband thought the base was missing it was dealt with professionally and with patience and the delivery driver rang back and described the package. Yes it was already delivered. In the process of erecting it at present but it's looking good”

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“We are over the moon with our build. It's everything we were looking for and more .”

Greenhouse Stores 5 star review on 28th May 2016

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“The greenhouse is great. Building was time consuming. Photos would have been good.”

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“Really pleased with my new greenhouse everything went together thanks to your clear instructions Would gladly recomend to all my friends Probably the Rolls Royce of greenhouses Thank You”

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“only 1 pane of glass was damaged cost £2 at local place to have it cut. I could have claimed the cost back from the manufacturer but didn't see the need. The instructions were a little hard to follow but got there in the end. Would I buy again? Yes.”

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“Excellent customer support and advice - Greenhouse house delivered on said time and the deliverys guys were really helpfull.”

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“Fantastic company great to deal with delivered on time only thing I'd say the fit of the door is not great but apart from that a fantastic product”

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“A challenging build but I got there in the end”

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“By far the best phone help and delivery was spot on. Not assembled yet and will comment later when done”

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“Erecting the green house took much longer than expected One had to be very careful that orientation of a piece was correct in the first place. Changing it was difficult”

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“Instruction book Rubbish. Let's the product down. R J Phillips”

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“When the packages were delivered one of them was damaged, and a couple of parts were found, on inspection to be damaged. Following an email with attached photograph of the damage replacement parts were sent quite quickly. I had chosen to include a base with my greenhouse. Bolting the bottom rails to the base was extremely fiddly, involving a lot of kneeling from which my knees have still not recovered! The assembly instructions were clear with only a couple of lapses. The parts fitted well, in fact, in many cases they were quite tight. It would be good if the manufacturers recommended a safe lubricant to ease assembly. The hardest part of the assembly was the roof. With hindsight, it would have been a lot easier to assemble the roof - unglazed except for the end panels, and to have then lifted it and fitted it onto the sides, rather that to have to force the horizontal elements into place. Perhaps the manufacturer has reasons for not recommending this - I can see difficulties with larger models, and I would certainly not have been able to do it on my own. My shoulders have more or less recovered from this stage. I opted for an automatic opener for the roof window. This was not supplied with the correct fittings. There was another email and another wait for parts. Two points about the roof window. Firstly, It is not clear from the instructions which way round the glazing goes in it. (The glazing has an in-side and an out-side. ) Secondly, the window does need to be secured closed as the wind can lift it and blow it off, straining the hinge pieces. As I was missing the parts for the opener-fixing this happened to me. I had also opted for a louvre in one wall panel. With more hindsight it would have been better to fit this while assembling the side walls rather than to follow the instructions and cut one of the glazing panels from the assembled greenhouse. I now have concerns that the individual louvres are too easy to dislodge. I feel I may have to devise some form of reinforcement . The whole greenhouse is held together with small plastic pegs. This works well, once the simple tool supplied has been mastered. There were, however a few parts where the holes to take these pegs were missing and I needed to drill them out. I did pass these comments back to the manufacturer, but I have had no feedback from them, which is disappointing. There seem to be a lot of sellers asking for customer's feedback - about greenhouses for example - but it is sad that the communication is not bi-directional. Perhaps the seller's time is so much more valuable than the customer's!”

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“Good efficient service have no regrets using this firm Shame about the 7 week delivery for coloured greenhouses though”

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“Good company to deal with, they were informative with the product and also kept us up to speed with the delivery arrangements. Overall happy”

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“I have just purchased a shed from Greenhouse Stores for my allotment. I have to say that the friendly service and advice i rec'd from them was second to none...I am extremely pleased with my "She Shed" and would recommend Greenhouse Stores to anyone.....Thank you Greenhouse Stores......”

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Greenhouse Stores is rated 4.6 based on 4,037 reviews