Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.64

4.6 Rating 3,613 Reviews

96 %

of reviewers recommend Greenhouse Stores

4.6

Based on 3,613 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 19th November 2025

258

Anonymous

Anonymous // 01/01/2019

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“All was good with the exception of not being told at any time that the louver window was on back order and would not be with us until the end of June. When I noticed it was missing I called the Greenhouse Store and was told to calls Halls direct who then informed me it was out of stock. It would have been useful if this was mentioned on the delivery note.”

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“colour coded insructions to all parts would be very helpful”

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“Our greenhouse arrived promptly, we are very pleased. Customer service was great too, straight through to a UK call office. Would definitely recommend to anyone.”

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“The Greenhouse arrived quickly, but the message to tell me the delivery date was not received, only found out when telephoned to find out when it was coming. All parts were in the boxes, with some extras. The polycarbonate sheets that had been cut at an angle had dust trapped in the gap between the outer layers. On contacting the manufacturer, I was told to wash it out with a hose, which was difficult. When the greenhouse was finally erected and the automatic opener fitted, it opened the window, but would not close properly because it had moved along the ridge in the breeze. I contacted the supplier again who supplied me with two clips that fitted either side of the window in ridge. I do feel that these clips should have been supplied as standard.”

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“Brilliant value for money - best price we found from all the places we looked at. Great communication. Really pleased with our purchase. Would definitely recommend this firm to friends and family.”

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“The goods arrived in good time. The shelving was up to expectations once built but I found the instructions were not easy to understand - so much so that I assembled the two shelves in opposite mode. Then I had to dismantle the top shelf, turn it round and refit.”

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“Fast delivery. Good response when there were parts missing.”

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“Thank you for carrying the boxes in for me. Everything good with Greenhouse Stores. Delivery took a little longer that we were expecting. Thank you very much.”

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“Quick, effecient and friendly ordering, service and delivery which was very punctual. A good value for money greenhouse which had all the components and was fairly straight forward to construct. Included staging and automatic roof openers.”

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“Only put the base up but the instructions are easy to follow. Delivery man very efficient, very pleased with the service. Thanks Roy”

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“The greenhouse was delivered promptly and undamaged ,on assembly the labeling and instructions were quite good.All round I am very pleased.”

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“The only reason I didn't give very good is the instructions are not very clear unless you are an experienced greenhouse constructor.”

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“Very pleased with the quality of the greenhouse and the men who delivered and installed it very efficient and friendly”

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“Fast delivery before expected date phoned before hand, just one pane of glass broken but not really worth reporting”

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“Delivery as advised, needed two people to build up , instructions could be Improved on. having said that , we are very happy with the end result and have recommended this company and products to all our friends who were (by the way ) impressed , and will be ordering another in the near future ...”

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“The service was very good and all the equipment I ordered was delivered as ordered. the only drawback I could mention was that one of the items, an automatic window opener came with poor instructions. I assembled it by looking at the picture on the box. Even then there were no instructions as to how to adjust it. Regards Eric Smith”

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“The initial help in choosing a greenhouse for me was very good and the person I spoke to was very informative. The major problem we had was when we came to build up the greenhouse. We found the instructions very poorly written and even when we spoke to someone in greenhouse stores - who again was very good - we were directed to the manufacturers. The person there tried to help but stated that people ring up to say how clear the instructions are! I would definitely purchase from greenhouse stores again as delivery etc were all within the stated times. Excellent service. Now the greenhouse is built we are very pleased with the outcome.”

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“Everything went very smoothly . I was notified by phone of exact delivery date and the shed arrived as planned”

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“Really good service from Greenhouse Stores. Prompt delivery. Very pleasant team of erectors who worked efficiently and expertly. The greenhouse is superb. I highly recommend this company.”

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“Many thanks for quick delivery.Have not assembled yet will let you know how I get on.”

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Greenhouse Stores is rated 4.6 based on 3,613 reviews