Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,217 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,217 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery arrived when they said. Love the charms.”

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Posted 1 year ago

“Really pleased with the fast delivery in time for my other half’s birthday”

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Posted 1 year ago

“thank you, just what I wanted for my daughters 60th”

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Posted 1 year ago

“A perfect Pandora charm for my granddaughter 's birthday with lovely packaging”

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Posted 1 year ago

“Lovely necklace. Fast delivery”

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Posted 1 year ago

“I ordered the wrong size bracelet online, but the staff in the Ashby shop were very helpful and pleasant and change it to the right size.”

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Posted 1 year ago

“Great service. Ordered a present for my sister in law which arrived in plenty of time and we were delighted with the product”

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Posted 1 year ago

“Good communication Order arrived as described”

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Posted 1 year ago

“Great service, lovely ring very pleased”

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Posted 1 year ago

“Excellent service, quicker than expected delivery... very happy...”

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Posted 1 year ago

“Great product and variation, lovely presentation bags, would highly recommend.”

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Posted 1 year ago

“Ordered easily and was delivered efficiently and very quick”

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Posted 1 year ago

“Lovely service”

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Posted 1 year ago

“Received my Pandora ring that sadly needed to be returned due to it being far to big.. not only did I pay £4.99 to return it but they also took £3.00 for admin fees which left me £7.99 out of pocket.. won’t be using again”

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Posted 1 year ago

Hello Lauren, Thank you for your feedback, and I'm sorry to hear you're disappointed with your return experience. As outlined in our returns policy (https://www.graceandcojewellery.co.uk/returns-and-refunds-i117), customers are responsible for return postage costs for unwanted items, and a £3 administrative fee is deducted to cover processing. I completely understand that this isn't ideal, and I'm sorry for any frustration caused. We always strive to be as transparent as possible about our policies, and we appreciate your feedback as it helps us improve our service.

Posted 1 year ago

“Very pleased with the item and delivery, Thankyou”

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Posted 1 year ago

“Product is lovely , did arrive on time ! Even though I wasn’t sure if it would”

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Posted 1 year ago

“Excellent service and lovely charm”

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Posted 1 year ago

“Very easy to deal with. Delivered my gift card on time and with a lovely email. Would definitely use them again .”

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Posted 1 year ago

“Delivery was earlier than expected. Can’t wait to give them my daughter for her birthday - she’ll love them”

Grace & Co Jewellery 5 star review on 20th March 2025

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Posted 1 year ago

“Great customer service, arrived early”

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Posted 1 year ago

Grace & Co Jewellery is rated 4.8 based on 7,217 reviews