Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,107 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

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“Quick efficient service and even changed the charm for me after ordering a duplicate present. Impressed with the service.”

Helpful Report

Posted 6 years ago

Hello, Nicola. Thank you for taking the time out to leave us a review, especially one such as this. Mistakes happen but what matters is how we rectify them. We hope that the NOMINATION charms have been well-received, and we also hope that you'll be back to visit us again, soon.

Posted 6 years ago

“Fast delivery and great selection of brands and jewels :)”

Helpful Report

Posted 6 years ago

Hello, Lynsey. And again, thank you for finding us. We really appreciate yourself taking the time to drop in a review. Especially a 5-star one in relation to our online service. We hope that the items are enjoyed, and maybe you will consider returning to us again in the near future. (Maybe for the matching COEUR DE LION necklace to go with your bracelet?) ;) Thank you, again, Lynsey.

Posted 6 years ago

“Very pleased with my orders of nomination charms,very fast delivery,excellent service,will definitely purchase again many thanks.”

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Posted 6 years ago

Hello, Sandra. Thank you for leaving us such a lovely little review. It means a lot. We hope that the NOMINATION charms purchased have been well-received, and we hope that you'll consider coming back to us for more, soon. Thank you for finding us, Sandra.

Posted 6 years ago

“Very good service.”

Helpful Report

Posted 6 years ago

Hi. And again, thank you for finding us. And also, thanks for taking the time to leave us a review. We really do appreciate it. We hope that you'll consider shopping with us again for more NOMINATION charms in the future. Thanks, again.

Posted 6 years ago

“Great. The updates helped to know when things had been accepted and shipped etc. No problems in getting my item came straight away. Excellent servive and beautiful jewellery. Thank you”

Helpful Report

Posted 6 years ago

Hello, Leanne. Thank you so much for such a lovely little review. It really means a lot to us. We hope that the NOMINATION charm purchased is sitting pretty, and we hope that you'll be back to visit us again, soon. And as we like to say, thank you for finding us.

Posted 6 years ago

“Hi very pleased with my wrist and would recommend to a friend nick wickett”

Helpful Report

Posted 6 years ago

Hi Nick. And again, thank you for finding us. We hope that your TOMMY HILFIGER bracelet is suiting you well. It's a nice piece, indeed. thanks for taking the time out to leave us a review. We really appreciate it. We hope that you'll consider returning to us in the future, whether for a gift or perhaps a TOMMY HILFIGER watch treat for yourself to match ;) Thanks, again, Nick.

Posted 6 years ago

“Very efficient service by ordering on line a pity that our local Grace &co couldn’t have offered to transfer the watch from another store as this is why we all turn to on line ordering and will lead to a demise of local shops !”

Helpful Report

Posted 6 years ago

Hello, Jenny. Thank you for taking the time out to leave us such a positive review of our online service, but we hope that you're not too dishearted by the service in your local store. Transferring items from one store to another is not always a quick motion so it is best to order online, especially if you need the item sooner rather than later. The GUESS watch you bought is lovely and we hope that you enjoy wearing it. Thanks, again, Jenny and we hope that you'll be back to visit us soon.

Posted 6 years ago

“Excellent service. My granddaughter was delighted with the bangle and the presentation was lovely. Thank you so much.”

Helpful Report

Posted 6 years ago

Hello, Wendy. Thank you for leaving us such a lovely little review. We're always glad to hear it when gifts are well-received. We've just got some more inserts for the LES GEORGETTES bangles in, and we'll be getting some more in over the next week or so, so we hope that you may consider coming back to us, soon. Thank you, again, Wendy.

Posted 6 years ago

“Prompt service and beautiful product, just way I wanted. Thank you”

Helpful Report

Posted 6 years ago

Hello, Debbie. And no, thank you! We hope the JOMA JEWELLERY A Little Bracelet has been well-received. It's such a lovely collection. We hope that you'll be back to visit us again, soon, and thank you for leaving us such a positive review.

Posted 6 years ago

“Great service, order arrived next day, would buy again.”

Helpful Report

Posted 6 years ago

Hi Samantha. Thank you for your kind words and leaving us a review. We hope that the NOMINATION charm purchased has been well-received and we hope that you may be back for more, soon. And as we like to say, thank you for finding us.

Posted 6 years ago

“Brilliant and quick service. Thank you.”

Helpful Report

Posted 6 years ago

Hello, Connie. Thanks for leaving us a review. Especially a 5-star one. It means a lot to us. We hope this means that you'll consider us again for future NOMINATION charms, soon. And again, thank you for finding us.

Posted 6 years ago

“Really fast delivery, got for a gift for Christmas but the charm is stunning. Really happy with my purchase.”

Helpful Report

Posted 6 years ago

Hello, Shannon. And again, thank you for finding us. We're so glad to hear that your NOMINATION charm has been well-received. It's a nice charm to have engraved. thank you for taking the time out to leave us such a positive review. We really appreciated it. Thanks again, and we hope that you'll be back for more gifts, or even a treat for yourself, soon.

Posted 6 years ago

“I ordered an 18th Joma bracelet for my Niece. The product was great quality and lovely packaging. The item arrived well before it's expected delivery date which was amazing.”

Helpful Report

Posted 6 years ago

Hello, Sam. And once again, thank you for finding us. Thank you also for taking the time out to leave us a fab little review. Especially one so detailed we couldn't have written it better ourselves. We hope that the JOMA JEWELLERY bracelet was well-received and we hope that you'll consider returning to us at some point int the future. Thank you, again, Sam.

Posted 6 years ago

“Yes thank you. I was over the moon with my purchase.I will certainly deal with you again.”

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Posted 6 years ago

Hello, Dorothy. Thank you for taking the time out to leave us such a lovely little review. It means a lot to us. We hope that the earrings backs are exactly what you needed. Hopefully, you'll return to us for a pair of SWAROVSKI earrings online, or maybe our new Beeston store opening soon. Thanks, again, Dorothy.

Posted 6 years ago

“Very easy transaction. They kept me informed throughout the process. Fast delivery and lovely product. Would definitely use again”

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Posted 6 years ago

Hello, Linda. And again, thank you for finding us. Thank you also for taking the time out for us to leave such a fab little review. It's really appreciated. We hope that you'll consider coming back to us, soon. Maybe for the matching Parnela Pendant Necklace? Thanks, again, Linda.

Posted 6 years ago

“The item was lovely,very good customer service and fast delivery’s”

Helpful Report

Posted 6 years ago

Hello, Angela. Thank you for taking the time out to leave us such a lovely little review. Feedback such as this means a great deal to us. We hope that the NOMINATION charm you purchased from us has been well-received and we also hope that you'll think of us when considering to buy any more (we do have a lot!). And again, thank you for finding us.

Posted 6 years ago

“Lovely thank you 😊”

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Posted 6 years ago

Hello, Sarah. And again, thank you for finding us. Thank you also for taking the time out to leave us a positive review. It means a lot to us. We hope that the KATIE LOXTON perfect pouch has been well received, and we also hope that you'll be back to us again, soon. Thank you, again, Sarah.

Posted 6 years ago

“Veryyyyyy gooooodddd”

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Posted 6 years ago

Hello, Josh. We just wanted to drop you a quite note to say thank you for leaving us a 5-star review. We truly appreciate it. We also hope that you'll consider returning to us for any future purchases. Thanks, again, Josh.

Posted 6 years ago

“Nothing has arrived at my house. And before my order i wrote about three emails to you. After the firstone where you asked me to give you more information.... you haven't responded any other one.... and that was 2 weeks ago.”

Helpful Report

Posted 6 years ago

Hello, Nadine. Thank you for your feedback, but we do feel saddened by it. We have checked our system using your name and we can't locate any details other than the order you have placed with us 9 days ago. The item has indeed been sent out and you should have received an email with the tracking number on it. We've just checked this and it's currently in Zurich being overseen by customs. Being as we have sent it out to Switzerland, we have stated on our site that it will take up to 10 working days for it to arrive, which means next Monday at the latest. If you have any further issues please use our contact form on our website so we can investigate this for you.

Posted 6 years ago

“Thanks for a great service, the bracelet was a gift for my granddaughters 1st birthday. I chose nomination, because the bracelet can grow with her! And she loved it.”

Helpful Report

Posted 6 years ago

Hello, Sarah. And once again, thank you for finding us. We're so pleased that you have taken the time out to leave us such a positive little review. Especially those starting a new journey. NOMINATION was a fantastic choice, and we hope that you will consider coming back to us for more charms in the future. Thanks, again, Sarah, and belated birthday wishes to the little one.

Posted 6 years ago

Grace & Co Jewellery is rated 4.8 based on 7,107 reviews