Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,064 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

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Posted 1 year ago

“Charms perfect and excellent correspondence and fast delivery. As they are to be gifted it would have been nice if the charms came in a nomination gift bag.”

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Posted 1 year ago

“Good experience.”

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Posted 1 year ago

“Fab gift and service”

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Posted 1 year ago

“The earrings I ordered for my friend’s birthday are exactly what she wanted. It was a flawless experience ordering from Grace and Co.”

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Posted 1 year ago

“Absolutely amazing service. Delivered next day and was exactly as I expected. Definitely will be ordering again”

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Posted 1 year ago

“Excellent service arrived really quick and was nicely packaged for gift good service”

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Posted 1 year ago

“Very easy to navigate the website and ordering was even easier. Very efficient service and great communication. Will definitely be using you again.”

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Posted 1 year ago

“Everything was great delivered quicker than expected”

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Posted 1 year ago

“Absolutely amazing customer service and very well informed throughout the order process to delivery.”

Grace & Co Jewellery 5 star review on 14th October 2024

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Posted 1 year ago

“Arrived very quickly, jewellery is perfect. Thankyou”

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Posted 1 year ago

“Loved my little moon earrings did not realise that they were sold single so had to buy another one once I recieved the first one never mind I love them”

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Posted 1 year ago

“Amazing speedy service and great choice of products, delighted client and will purchase again”

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Posted 1 year ago

“Excellent. Far exceeded expectation and the gifting accessories are such qaulity. Enhances the gift beautifully.”

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Posted 1 year ago

“Very glad to have found the Grace & Co website. Excellent and prompt service :)”

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Posted 1 year ago

“Excellent customer service and advice.”

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Posted 1 year ago

“Excellent service. Beautiful necklace which I know my niece will love. Well presented and I would recommend. Thank you”

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Posted 1 year ago

“Ring doesn't fit. I've tried phoning and emailing to get this returned/exchanged but no one answers the phone or replies to my emails. Shame the customer service is poor as the ring is beautiful.”

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Posted 1 year ago

“One item was missing from my order but after getting into contact it soon arrived”

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Posted 1 year ago

“A lovely link,exactly as in the catalogue. The no-fuss presentation card was eco friendly.”

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Posted 1 year ago

Grace & Co Jewellery is rated 4.8 based on 7,064 reviews