Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,276 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,276 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service with constant updates about the status of my order.”

Helpful Report

Posted 5 years ago

Hi Katie, Thank you for finding us. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Thank you for fantastic service charms arrived safely and really quick”

Helpful Report

Posted 5 years ago

Hi Annette, Thank you for your review. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Arrived in good time, well packed and great customer service A+++++”

Helpful Report

Posted 5 years ago

Hi Sue, Thank you for your kind review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“I have still not received my jewellery and cannot find anyway to get in touch. So disappointed as this was a Birthday present for my friend in Spain and now it’s going to be too late!! Won’t order anything again.”

Helpful Report

Posted 5 years ago

Hi Linda, We're so sorry that you have been unable to contact us. All our contact details including telephone number and email address are included in the confirmation email you should have received. We're very sorry to hear that your item hasn't arrived yet, if you could please email your order reference through to hello@graceandcojewellery.co.uk we can investigate this with Royal Mail as a matter of urgency. We are truly sorry for any inconvenience caused here. Stay safe. x

Posted 5 years ago

Hi Linda, Thank you for sending your order details through to us. We are very sorry that there was a delay in receiving your order, however, we understand that it has now arrived. As mentioned, Royal Mail has confirmed that they have been experiencing delays recently due to a number of reasons including petrol shortages. We are very sorry for any inconvenience caused here but hope that your friend likes your purchase. Stay safe. x

Posted 5 years ago

“Everything arrived in perfect condition 👌 thankyou”

Helpful Report

Posted 5 years ago

Hi Tracey, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Perfect! Thank you. Items arrived before due delivery date. Would definitely order from Grace & Co again.”

Helpful Report

Posted 5 years ago

Hi Sharon, Thank you for your kind review. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Very good service will use again”

Helpful Report

Posted 5 years ago

Hi Shelley, Thank you for your review. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Really wonderful service. Speedy, beautifully wrapped and free delivery. Better than the nomination site so glad i found Grace & co. i will returnm here to look for jewellery in the future.”

Helpful Report

Posted 5 years ago

Hi there, Thank you so much for your lovely review. We're really happy to hear how pleased you are with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Hi, Both product and service from Grace & Co was brilliant. Order process was simple and communication from placement of order to delivery was excellent.”

Helpful Report

Posted 5 years ago

Hi Andrew, Thank you for your kind review. We're so pleased to hear how happy you are with both our service and your purchase. We hope to see you again soon :) Stay safe. x

Posted 5 years ago

“The birthday girl loved it!”

Helpful Report

Posted 5 years ago

Hi there, Thank you for finding us. We're so pleased to hear that your present was well received and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Very quick delivery Item described perfectly. Thank you so much will definitely buy from you again”

Helpful Report

Posted 5 years ago

Hi Charlotte, Thank you for your review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Lovely selection , website easy to use and thankfully arrived well protected and earlier than expected, which was good as was a Birthday Gift.”

Helpful Report

Posted 5 years ago

Hi Gillian, Thank you for your lovely review. We're really happy to hear how pleased you are with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Received my order in good time and everything packaged well”

Helpful Report

Posted 5 years ago

Hi Julie, Thank you for finding us. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Very good price and quick delivery. Thanks”

Helpful Report

Posted 5 years ago

Hi Andrew, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“I ordered a Nomination charm which arrived in good time, however, I realised I’d ordered the wrong one. The exchange process was super easy with a very quick turnaround- and the staff were very helpful. Will definitely be using them again!”

Helpful Report

Posted 5 years ago

Hi Elena, Thank you for your kind review. We're so pleased to hear how happy you are with our service and glad you were able to obtain the correct charm. We hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Good service, lovely gift, my sister was delighted with her charm”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We're so pleased to hear your sister was happy with her gift and hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Lovely product and delivered swiftly. Thanks!”

Helpful Report

Posted 5 years ago

Hi Natalie, Thank you for finding us. We're so glad to hear you're happy with both your purchase and our service. We hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Very fast delivery. Informative - I knew exactly where my item was at all times. Very happy with item too!”

Helpful Report

Posted 5 years ago

Hi Kate, Thank you for your review. We're really pleased to hear you're happy with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Amazing customer service, I was called to be told that unfortunately what I ordered was faulty and the last one in the store. The lady then said she would source one from another store and get it posted out next day for no extra cost. Extremely happy with my purchase and the customer service that I received.”

Helpful Report

Posted 5 years ago

Hi Hannah, Thank you so much for your lovely review. We're so pleased to hear how happy you are with our service and purchase. We hope to see you again soon :) Stay safe. x

Posted 5 years ago

“Item arrived very quickly and was perfect”

Helpful Report

Posted 5 years ago

Hi Rose, Thank you for finding us. We're so glad to hear you're happy with both your purchase and our service, we hope to see you again soon :) Stay safe. x

Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 7,276 reviews