Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,791 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with service and product . Thank you . I love it .”

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Posted 3 years ago

“I ordered a nomination charm from SA to my sister who is now in the uk and service was very good, was kept up to date and very happy with service. Thank you 😊”

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Posted 3 years ago

“Very quick delivery”

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Posted 3 years ago

“Nice quality branded earrings. Less than half the price I normally pay!”

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Posted 3 years ago

“Easy to order online prompt delivery”

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Posted 3 years ago

“very pleased with the service recieved and will definately use again highly recommend”

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Posted 3 years ago

“Hi.very satisfied with grace&Co.good delivery too.”

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Posted 3 years ago

“Quick service, packaged safely. Would definitely use again and recommend”

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Posted 3 years ago

“Very happy with my purchase and speedy delivery Highly recommended”

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Posted 3 years ago

“Absolutely loved my charm arrived very quickly just in time for my silver wedding anniversary”

Grace & Co Jewellery 5 star review on 4th October 2022

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Posted 3 years ago

“Always the same above and beyond, never use any other company now.”

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Posted 3 years ago

“Always comes before delivery date, we’ll packaged, love it overall”

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Posted 3 years ago

“Everything arrived promptly and as described. Very Happy.”

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Posted 3 years ago

“They keep you well informed.would highly recommend this seller”

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Posted 3 years ago

“Lovely gift beautiful packaging, well presented, quick postage, will shop again.x”

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Posted 3 years ago

“Very easy process and my order came quickly”

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Posted 3 years ago

“I cannot speak highly enough about how helpful the staff are at this company. They went well above what they needed to, to ensure that I had a ring to give my daughter on her birthday, because postal issues meant I would not be getting my original order. Beautiful ring, first class customer services, would highly recommend this company.”

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Posted 3 years ago

Hi Fiona, Thank you so much for your lovely review and recommendation, we're so sorry that the Royal Mail strikes resulted in your original order being lost. We're delighted to hear how happy you are with our service and so pleased that we could rectify the issue to ensure your daughter had something to open on her birthday. We hope to see you again soon :) x

Posted 3 years ago

“Easy to find product and smooth ordering process. Delivery on time. Have used this service before and as always everything was perfect, many thanks”

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Posted 3 years ago

Hi there, Thank you for your review. We're really pleased to hear you continue to be happy with our service, we hope to see you again soon :) x

Posted 3 years ago

“I live in NZ and this is the fourth time I have used your service. I have always been pleased with the choice of charms available It is always delivered within the scheduled estimate and tracked all the way Will definitely use again Thank you 😊”

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Posted 3 years ago

Hi Lynette, Thank you for your kind review. We're delighted to hear you continue to be pleased with our service and hope the Silver Nomination charm was well received. We hope to see you again soon :) x

Posted 3 years ago

“Received order which was quick and prompt very pleased service would order from grace &co jewellery again”

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Posted 3 years ago

Hi Mrs Savage, Thank you for your kind review. We're so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,791 reviews