Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,431 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

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“Exactly as promised, well packed and arrived next day. Well done.”

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Posted 3 years ago

Hi Theresa, Thank you for finding us. We're so glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Brought a beautiful Annie Haak bracelet as a gift. Arrived quickly and well wrapped. Absolutely fab service and one very happy recipient. Thank you”

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Posted 3 years ago

Hi Rebecca, Thank you for your kind review. We're so pleased to hear you're happy with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Web site easy to access. Goods arrived on time. Very satisfied.”

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Posted 3 years ago

Hi Joan, Thank you for your review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi Stuart, Thank you for finding us. We're so glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent service, delivered within 2 days of ordering. Easy ordering. Perfect charm, many thanks, I will be using again.”

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Posted 3 years ago

Hi Susan, Thank you for your review. We're so pleased to hear how happy you are with both our service and your order, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent product great and fast service”

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Posted 3 years ago

Hi Peter, Thank you for your review. We're really pleased to hear you're happy with both your purchase and our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Trying to find a Pandora charm that was unavailable anywhere - I was able to register to get an email notification when more stock was received. A brilliant service that allowed me to fulfil a 21st birthday request!! Thank you Grace & Co! 👍🏼”

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Posted 3 years ago

Hi Tracy, Thank you for your lovely review. We're delighted to hear you were able to find the charm you were looking for and hope the gift was well received! We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very nice”

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Posted 3 years ago

Hi there, Thank you for finding us. We're so glad to hear you're pleased with your purchase and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Always had good service.”

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Posted 3 years ago

Hi Carol, Thank you for your review. We're really pleased to hear you continue to be happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent on line or in store.”

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Posted 3 years ago

Hi Chris, Thank you for your review. We're so pleased to hear you're happy with our service both in-store and online, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Amazing service & fast delivery! Ordered twice now and been super happy both times. Definitely my first choice for any jewellery or gifts!”

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Posted 3 years ago

Hi Lydia, Thank you for your kind review. We're so pleased to hear you continue to be happy with our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“The ordering process was easy. The staff were lovely when I went in to collect. The item was well packaged, and my partner loved it”

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Posted 3 years ago

Hi Fiona, Thank you so much for your lovely review. We're thrilled to hear how happy you are with our service and glad your partner loved their present! We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very easy to order Fast delivery. Definitely recommend A++++++++”

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Posted 3 years ago

Hi John, Thank you so much for your recommendation. We're delighted to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Paid £95 for a silver bracelet, although it is very pretty it was quite thin. For that price, I was expecting a chunkier bracelet, more silver for my money. Saying that I received fantastic customer service, with fast and free P&P”

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Posted 3 years ago

Hi Irene, Thank you for your review, we're so sorry to hear that you're not completely satisfied with your purchase. We are more than happy to exchange or refund this item for you, should you wish to do this please do not hesitate to contact us at hello@graceandcojewellery.co.uk Stay safe. x

Posted 3 years ago

“Good quality and nice hand written message inside package”

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Posted 3 years ago

Hi Ben, Thank you for your kind review. We're so pleased to hear you're happy with our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I’m happy to be able to give my partner the nomination charm I couldn’t get locally it arrived in the time mentioned on the invoice and packaged well and secure!”

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Posted 3 years ago

Hi Craig, Thank you for your lovely review. We're thrilled to hear you were able to find the charm you were looking for and hope your partner loved it too! We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very happy with my order, my wife loved it.”

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Posted 3 years ago

Hi Raymond, Thank you for your review. We're so pleased to hear that both you and your wife are happy with your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Item arrived on time and in good condition”

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Posted 3 years ago

Hi there, Thank you for finding us. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very nice charm. Really pleased with it”

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Posted 3 years ago

Hi Ann, Thank you for your review. We're so pleased to hear you're happy with your new charm and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Item not quality expected. would not have chosen in Shop.”

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Posted 3 years ago

Hi Lynn, We're so sorry to hear that you're not completely satisfied with your purchase, we are more than happy to exchange or refund the item for you. Should you wish to either return the item or exchange this for another product please contact us at hello@graceandcojewellery.co.uk at your earliest convenience. Stay safe. x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,431 reviews