Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,791 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality products and quick delivery”

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Posted 3 years ago

Hi there, Thank you for finding us. We're so pleased to hear you're happy with our range of products as well as our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Hi The bracelet is lovely. Only had for less than one week and it is broken . How do I send this item back to you . Regards Dawn Blackwell”

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Posted 3 years ago

Hi Dawn, We're so sorry to hear that your bracelet has broken within a week. As discussed, we have now received your faulty bracelet back and issued a refund accordingly. We will log the faulty item with Shrieking Violet so they can investigate it further. We hope that's ok but should you have any further questions please do not hesitate to contact us. Stay safe. x

Posted 3 years ago

“Good service, item as described, packaged well and delivered as promised. Thank you”

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Posted 3 years ago

Hi Jenny, Thank you for finding us. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“The charm was excellent and delivered within a couple of days I would definitely use Grace & Co again.”

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Posted 3 years ago

Hi Irene, Thank you for finding us. We're so pleased to hear you're happy with your new charm and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Great products, fast delivery will definitely be using you again”

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Posted 3 years ago

Hi Stuart, Thank you for your review. We're so pleased to hear you're happy with our range of products as well as our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Brilliant I ordered wrong size bracelet - no problems - exchanged without question. Would definitely by from them again and recommend”

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Posted 3 years ago

Hi there, Thank you for finding us. We're really pleased to hear you're happy with our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Lovely charms great service and fast delivery. Will definitely buy from Grace & Co again.”

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Posted 3 years ago

Hi Sandra, Thank you for finding us. We're so pleased to hear you're happy with both our service and your new charms, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Pleased with service and delivery”

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Posted 3 years ago

Hi Sharon, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Found a piece of jewellery from a set that I had brought for my daughter which was great and she was over the moon. Delivery was perfect and a great find Grace & Co. Would recommend them.”

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Posted 3 years ago

Hi Rose, Thank you for your kind review and recommendation. We're delighted to hear that both you and your daughter were happy with your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Quick, brilliant friendly efficient service. Thank you!”

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Posted 3 years ago

Hi Lynda, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Absolutely love my purchase of earrings from you. Quick delivery and well packaged.”

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Posted 3 years ago

Hi Rona, Thank you for finding us. We're really pleased to hear you're happy with your new earrings, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent. Bought a 21st birthday gift for my daughter and she was delighted. Great communication and fast delivery. Well packaged. Would not hesitate to use again.”

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Posted 3 years ago

Hi Linda, Thank you for finding us. We're thrilled to hear how happy both you and your daughter are with your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Item arrived on time thank you.”

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Posted 3 years ago

Hi Brian, Thank you for your review. We're so glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent and efficient service. My husband was really pleased with his gift.”

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Posted 3 years ago

Hi Natalie, Thank you for finding us. We're so pleased to hear your husband loved his gift, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent product and delivery service. Only criticism is I’m not receiving a text confirming delivery had taken place”

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Posted 3 years ago

Hi Vivien, Thank you for your review. We're really pleased to hear you're happy with our service and your purchase. Whilst Royal Mail do offer a text notification with some of their delivery methods, as standard we do not provide our customer's phone numbers to Royal Mail. This is to not only reduce the amount of personal data shared, but also due to the amount of postage scams being sent via text message. This way our customers know that we will never text them regarding their order; only email or call. Stay safe. x

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi Sharayi, Thank you for finding us. We're really pleased to hear you're happy with our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“My parcel came 10 days before it was due! Amazing”

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Posted 3 years ago

Hi Rhiannon, Thank you for finding us. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I was really pleased with the brooch l have purchased from you’ recently . As l had been looking for awhile. As it was a present for a dear friend. She LOVED 😍it so much!!! so job well done. Came really quick thanks again. Happy customer & over the moon friend✅”

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Posted 3 years ago

Hi Julie, Thank you so much for your lovely review. We're delighted to hear how happy both you and your friend are with your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent product delivered well before the due date on purchase. very happy all around with things.”

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Posted 3 years ago

Hi Kevin, Thank you for finding us. We're really pleased to hear you're happy with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Loved our charm and delivery quick”

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Posted 3 years ago

Hi Dawn, Thank you for finding us. We're really pleased to hear you're happy with your new charm and hope to see you again soon :) Stay safe. x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,791 reviews