Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,791 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent out quickly, as advertised, 5 stars”

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Posted 3 years ago

Hi Stephen, Thank you for finding us. We're really glad to hear you're pleased with our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent service received my order 3 days after ordering Would definitely recommend this company and would definitely order from them again.”

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Posted 3 years ago

Hi there, Thank you for your review and recommendation. We're delighted to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Thank you!! The order arrived in good time it was very well packaged the items were of the usual excellent standard.”

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Posted 3 years ago

Hi Shirley, Thank you for your kind review. We're so pleased to hear how happy you are with our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Easy to order. Charm was packaged well. Delivery was fast and exceeded expectations as I want sure it was going to arrive on time but it came early than I expected it to. My only, very minor complaint, is that the Pandora gift bag supplied was way too big for a single charm in a velvet bag and it looked lost.”

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Posted 3 years ago

Hi Jenny, Thank you for your review. We're really pleased to hear you're happy with our service. Whilst we use the official packaging provided by each brand, we do value customer feedback and will pass your comments on to Pandora. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Beautiful piece jewellery came very quick and was packed with care”

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Posted 3 years ago

Hi Gwen, Thank you for your kind review. We're so pleased to hear how happy you are with your purchase and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Quick good response. V happy with purchase for my daughters 13th”

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Posted 3 years ago

Hi Lisa, Thank you for your review. We're so pleased to hear you're happy with your purchase and hope your daughter loves her present :) We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent service. Delivered before promised date. Very impressed with my item. Ordered another item from Grace & Co.”

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Posted 3 years ago

Hi Elizabeth, Thank you for your review. We're so pleased to hear you're happy with our service and already placed a second order, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Service was first class and jewellery is beautiful. Thank you. It's special gift for my daughter's 50th and sure she will love it. 👍”

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Posted 3 years ago

Hi Barbara, Thank you for your lovely review. We're delighted to hear how happy you are with our service and hope your daughter loves her gift! Stay safe. x

Posted 3 years ago

“Very pleased with my gift , and would definitely use Grace & Co again”

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Posted 3 years ago

Hi Claire, Thank you for finding us. We're so pleased to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Prompt service and good quality products.”

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Posted 3 years ago

Hi Carol, Thank you for your review. We're really pleased to hear you're happy with both our service and range of products, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Yes, was all in good time. Happy to of been a customer. Thanks again. Highly recommend :)”

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Posted 3 years ago

Hi Callum, Thank you for your review and recommendation. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Good service. Prompt. Arrived in good time.”

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Posted 3 years ago

Hi Denise, Thank you for finding us. We're so glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Great communication, prompt delivery.”

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Posted 3 years ago

Hi Eve, Thank you for finding us. We're so pleased to hear you're happy with our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Always happy to help you”

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Posted 3 years ago

Hi Cathy, Thank you for your review. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I am so very pleased with my purchase. It is for my granddaughters graduation in July.”

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Posted 3 years ago

Hi Leonard, Thank you for your review. We're really happy to hear you're pleased with your purchase and hope your granddaughter loves it too! We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Great service and will order again”

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Posted 3 years ago

Hi Christopher, Thank you for finding us. We're so pleased to hear you're happy with our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I ordered online with was so easy ,had a email confirming my order almost instantly, and my order arrived within 4 DAYS EVEN though I ordered just before a bank holiday so excellent service . Thank you to everyone”

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Posted 3 years ago

Hi Barbara, Thank you for your kind review. We're delighted to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Found what we wanted, ordered, short wait, delivered, exactly what we wanted. Smooth - no complaints.”

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Posted 3 years ago

Hi Alex, Thank you for your review. We're really pleased to hear you're happy with our service and you found what you were looking for. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Fast service and I got what I needed thank you”

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Posted 3 years ago

Hi Neil, Thank you for finding us. We're really pleased to hear you're happy with our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Perfect from start to finish, a few other companies should take a leaf from your book!! communication was second to none, the delivery was swift and reliable- not to mention the personal note on the delivery slip, a lovely touch - thankyou so much I will most definitely be using your company again!”

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Posted 3 years ago

Hi Treena, Thank you so much for your lovely review. We're delighted to hear just how pleased you are with our service, we look forward to seeing you again soon! Stay safe. x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,791 reviews