Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,694 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,694 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied. Ordered and delivered without any problems”

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Posted 1 month ago

Hi Jacqueline, Thankyou for your review, we are so pleased you are satisfied with your Pandora Bracelet. Kind Regards x

Posted 1 month ago

“Very good service”

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Posted 1 month ago

Hi David, We appreciate your review, Thankyou. Kind Regards x

Posted 1 month ago

“Delivered quickly and beautifully boxed. Products look lovely”

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Posted 1 month ago

Hi Margaret Crawford, We are glad to hear your Nomination order arrived quickly looking well presented. This is how we hope all our orders arrive after being packed by our team. Kind Regards x

Posted 1 month ago

“Very quick delivery neatly packaged not opened as it's a present so can only review the delivery and ease of navigation on website which was very good”

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Posted 1 month ago

Hi, We are pleased you are happy with our service, and hope your present is well received. Thankyou for your review. Kind Regards x

Posted 1 month ago

“Brilliant service”

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Posted 1 month ago

Hi, Thankyou for your review. Kind Regards x

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Hi Thank you for taking the time to review us we really appreciate your feedback. Kind Regards x

Posted 1 month ago

“It came very well packed and was definitely described as what was said online and my wife loves it”

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Posted 1 month ago

Hi Lewis We are delighted to hear your wife is happy with her Pandora ring , what a great choice. Kind Regards x

Posted 1 month ago

“Item arrived very quickly and very well packaged. Am really pleased”

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Posted 1 month ago

Hi Vicky Thank you for your review on the Pandora Blue Cord Box Chain Bracelet. What a great choice. Kind Regards x

Posted 1 month ago

“Stunning Jewellery! Service was fantastic and delivery super fast!”

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Posted 1 month ago

Hi Leanne, We appreciate your review and are happy you love your Nomination order. Kind Regards x

Posted 1 month ago

“Order came promptly”

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Posted 1 month ago

Hi Judith, Thankyou for you review, we appreciate it. Kind Regards x

Posted 1 month ago

“Lovely quick delivery. Product as shown and beautifully packaged”

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Posted 1 month ago

Hi Jo, We are happy to hear your order arrived beautifully packaged. Thankyou for you review, we appreciate it. Kind Regards x

Posted 1 month ago

“Very fast delivery thank you”

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Posted 1 month ago

Hi Marie, We are pleased to hear you are happy with our service, Thankyou for your review. Kind Regards x

Posted 1 month ago

“Prompt delivery, and very pleased with the engraved links”

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Posted 1 month ago

Hi Julie, We are so happy you are pleased with your personalised charms and our service. Thankyou for your review, as a small company we really appreciate it. Kind Regards x

Posted 1 month ago

“Fast service”

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Posted 1 month ago

Hi Margaret Thank you for your feedback. Kind Regards x

Posted 1 month ago

“Beautiful watch...fast delivery..well packaged”

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Posted 1 month ago

Hi Deborah We are so delighted to hear you are happy with your Nomination watch. We hope to have you back shopping with us again soon. Kind Regards x

Posted 1 month ago

“first time l have shopped with Grace and co the experience was excellent the nomination link and the inscription I choose was second to none and the price was great definitely shop again and would highly recommend”

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Posted 2 months ago

Hi Karen What a lovely review, we really hope to have you back shopping with us again soon. Kind Regards x

Posted 1 month ago

“Good service bracelet arrived the packing protected the package”

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Posted 2 months ago

Hi Antonina Thank you for your review we are glad to hear it arrived to you safely. Kind Regards x

Posted 1 month ago

“Charm was beautiful and packaged well. Unfortunately I ordered nomination and wanted Pandora so am in the process of changing”

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Posted 2 months ago

Hi We hope we have managed to sort this out for you, thank you for taking the time to review us it's greatly appreciated. Kind Regards x

Posted 1 month ago

“Received promptly. Love the items I ordered.”

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Posted 2 months ago

Hi Lorraine We are delighted to hear your order arrived promptly we pride ourselves on our quick delivery turn around. Kind Regards x

Posted 1 month ago

“When I needed to buy Nomination bracelet links for my daughter’s birthday, Grace & Co, my go-to store, was top of the list. Every time I shop here I get perfect service. Why would I even consider anywhere else? Thank you to all the staff who continue to support my mission to supply my wife (and daughter, now) with jewellery.”

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Posted 2 months ago

Hi Geoff, Wow , thank you so much for your review as a small team reviews really mean a lot to us and help us to improve our services. We hope to have you back shopping with us again soon for your daughter and wife ! Kind Regards x

Posted 1 month ago

Grace & Co Jewellery is rated 4.8 based on 6,694 reviews