Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,610 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,610 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service ,lovely jewellery, made perfect present .Very Professional.”

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Posted 3 months ago

“Excellent, easy to order, very quick delivery, lovely and well packaged.”

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Posted 3 months ago

“My order arrived on time and was well packaged. I will buy from Grace & Co again.”

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Posted 3 months ago

“Previous customer of Grace and Co. I recently purchased more links for my wife’s Nomination bracelet and they arrived very quickly. The five links will complete her second bracelet and I’m confident that my choices will surprise and please her. Thank you Grace and Co for your excellent service.”

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Posted 3 months ago

“Amazing ordered during afternoon delivered following morning. Amazing service, thank you!”

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Posted 3 months ago

“Fast delivery Well packaged Beautiful item, my friend loved it.”

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Posted 3 months ago

“Spoke to customer service and they could not be more nice & helpful. I now have my parcel straight away so happy with it. Will definitely be ordering again. Thank you’s. 5 stars ❤️”

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Posted 3 months ago

Hi Dionne, We’re sorry to hear that your order hasn’t arrived yet. According to the latest update from Royal Mail, your parcel is currently being held at the Glasgow G51 Delivery Office. It seems that on the day they attempted delivery, they had received instructions not to deliver to the address, so they’ve held the item and plan to attempt delivery again on the next working day. Our customer service team is reaching out to you directly to provide further updates and help get this sorted as quickly as possible. Thank you for your patience, and we’ll make sure this is resolved for you shortly.

Posted 3 months ago

“Very good”

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Posted 3 months ago

“Found the pandora charm I wanted at a good price. Grace & Co kept me informed of what was happening, and the item arrived on time.”

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Posted 3 months ago

“Quick delivery, good comms”

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Posted 3 months ago

“Kept informed from ordering to delivered”

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Posted 3 months ago

“Great service and swift delivery. Would recommend.”

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Posted 3 months ago

“I love all the stuff I have bought everything I have bought is absolutely fantastic and I would recommend you to my friends and family”

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Posted 3 months ago

“Best gift I have given, made my family cry with happy tears”

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Posted 3 months ago

“Very well set up website, easy to navigate with lots of options and value for money!”

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Posted 3 months ago

“Very quick delivery great product”

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Posted 3 months ago

“Fantastic service, order came within two days & beautifully packaged.”

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Posted 3 months ago

“Prompt delivery. Travel charm. The charm is lovely and it’s so different to be able to have a reminder of places you have visited.”

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Posted 3 months ago

“Very quick dispatch from placing order to delivery, excellent communication.”

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Posted 3 months ago

“I have used grace and Annie’s for several occasions now and would highly recommend them. They are very professional, reliable and always very helpful and friendly 😃😃😃😃”

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Posted 3 months ago

Grace & Co Jewellery is rated 4.8 based on 6,610 reviews