Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,698 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,698 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service bracelet arrived the packing protected the package”

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Posted 2 months ago

Hi Antonina Thank you for your review we are glad to hear it arrived to you safely. Kind Regards x

Posted 1 month ago

“Charm was beautiful and packaged well. Unfortunately I ordered nomination and wanted Pandora so am in the process of changing”

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Posted 2 months ago

Hi We hope we have managed to sort this out for you, thank you for taking the time to review us it's greatly appreciated. Kind Regards x

Posted 1 month ago

“Received promptly. Love the items I ordered.”

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Posted 2 months ago

Hi Lorraine We are delighted to hear your order arrived promptly we pride ourselves on our quick delivery turn around. Kind Regards x

Posted 1 month ago

“When I needed to buy Nomination bracelet links for my daughter’s birthday, Grace & Co, my go-to store, was top of the list. Every time I shop here I get perfect service. Why would I even consider anywhere else? Thank you to all the staff who continue to support my mission to supply my wife (and daughter, now) with jewellery.”

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Posted 2 months ago

Hi Geoff, Wow , thank you so much for your review as a small team reviews really mean a lot to us and help us to improve our services. We hope to have you back shopping with us again soon for your daughter and wife ! Kind Regards x

Posted 1 month ago

“Excellent choice and service, delivery was within 48 hrs, would definitely use again”

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Posted 2 months ago

Hi William, It's great to get such wonderful feedback, the team will appreciate your kind comments. Kind Regards x

Posted 1 month ago

“Amazing service and wonderful earrings thank you !”

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Posted 2 months ago

Hi Natalia, We are so happy you love you Pandora earrings. Thankyou for your review, we really appreciate it. Kind Regards x

Posted 1 month ago

“Lovely selection of jewellery. Speedy delivery, value for money and good communication if you have any questions.”

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Posted 2 months ago

Hi Gemma, Thankyou for your feedback we really appreciate your review as a small company. We are happy you were pleased with our customer service. Kind Regards x

Posted 1 month ago

“Excellent.”

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Posted 2 months ago

Hi Jo, Thankyou for your review. Kind Regards x

Posted 1 month ago

“Amazing price and delivery. Thank you”

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Posted 2 months ago

Hi Stephanie, Thankyou for your feedback, we are so happy you are pleased with your order. Kind Regards x

Posted 1 month ago

“Bought a few items from Grace & Co and can honestly say it's been 10/10 service. The website has loads to choose from and delivery is quick. Would recommend!”

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Posted 2 months ago

Hi Michelle, Thankyou for your loyalty, as a small company we really appreciate this. We are so pleased to have delivered you excellent service. Thankyou for your recommendation. Kind Regards x

Posted 1 month ago

“Very fast delivery.”

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Posted 2 months ago

Hi Jayne Thank you for your feedback. The team will be delighted to hear this. Kind Regards x

Posted 1 month ago

“Easy to order, good delivery. Perfect product at a very competitive price, will order from your company in the future. Thank you 😊”

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Posted 2 months ago

Hi Linda We can't wait to welcome you back to our website in the future :) Kind Regards x

Posted 1 month ago

“The item ordered was lovely and delivered in accordance with your delivery instructions.”

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Posted 2 months ago

Hi Ian We are glad to hear you have been happy with your order experience. Kind Regards x

Posted 1 month ago

“Bought as a gift. Originally need to ask if they would put the charm in the gift bag, which they did for me. 😘 I’d asked for it to be sent to NI and a very kind lady rang and said they didn’t ship to N Ireland, so they posted directly to me so I could post on. Excellent service. Really helped me out and my friend got her present on time 🎉”

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Posted 2 months ago

Hi Julie Thank you so much for your review , we are happy we were able to find a solution with you to ensure your friend got their present, it looks great! Kind Regards x

Posted 1 month ago

“..........”

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Posted 2 months ago

Thank you for your review :) Kind Regards x

Posted 1 month ago

“Really great customer service. Slight issue with my order but they were quick to respond and rectify@ cant fault the service.”

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Posted 2 months ago

Hi James Thank you so much for your review, we are again sorry for the mix up with your order and really appreciate your patience, we are glad we managed to get this rectified for you though. We look forward to hopefully having you back shopping with us again soon. Kind Regards x

Posted 1 month ago

“Excellent service”

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Posted 2 months ago

Hi John Thank you for taking the time to leave us a review. Kind Regards x

Posted 1 month ago

“Arrived safely and quickly”

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Posted 2 months ago

Hi June, Thankyou for your 5 star review, we are so happy to hear you are pleased with our service. Kind Regards x

Posted 1 month ago

“It was easy to find what I wanted on the website, easy to order and the jewellery was delivered to my house in a matter of days. Thank you”

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Posted 2 months ago

Hi Laura, We are pleased to hear you found our website easy to use and were happy with our quick service. Thankyou for your review. Kind Regards x

Posted 1 month ago

“Great service, item as described one very happy customer, I highly recommend”

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Posted 3 months ago

Hi Karen, Thankyou for your review. We are delighted to hear that you are happy with your item and our great service. Kind Regards x

Posted 1 month ago

Grace & Co Jewellery is rated 4.8 based on 6,698 reviews