Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,555 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 1st August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic choice and price, delivered when said, will order again and have already told friends who have now ordered”

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Posted 1 month ago

“Fast delivery and superb packaging.”

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Posted 1 month ago

“I love Grace and Co, they are always a go to for great gifts for family and friends. The service is quick and efficient with great delivery and lovely packaging”

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Posted 1 month ago

“2nd time I have ordered from Grace & Co and couldn't be happier with my purchases”

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Posted 1 month ago

“Excellent service loves my braclet and charms altho not for me a birthday present 10/10 from loyal customer”

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Posted 1 month ago

“Amazing quality and very reasonably priced”

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Posted 1 month ago

“Quick delivery and quality purchase. Looks lovely on. Thank you”

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Posted 1 month ago

“Great service.”

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Posted 1 month ago

“Lovely presentation pouch...arrived promptly”

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Posted 1 month ago

“Received in good condition and quickly. All seems good but for a 18th bday present on 03/07/25 so hopefully all ok. Beautiful watch. And an extra discount so cheaper than other retail outlets. Thank you Grace & Co. X”

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Posted 1 month ago

“Order placed and arrived within a few days, great service, I bought the tool to help with putting on charms and still not sure what to do with it 🤣”

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Posted 1 month ago

“I ordered the little hug in a box set. It arrived on time and my friend said it was lovely 😊”

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Posted 1 month ago

“Excellent ! 5 stars 🌟 🌟 🌟 🌟 🌟”

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Posted 1 month ago

“Excellent service ,lovely jewellery, made perfect present .Very Professional.”

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Posted 1 month ago

“Excellent, easy to order, very quick delivery, lovely and well packaged.”

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Posted 1 month ago

“My order arrived on time and was well packaged. I will buy from Grace & Co again.”

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Posted 1 month ago

“Previous customer of Grace and Co. I recently purchased more links for my wife’s Nomination bracelet and they arrived very quickly. The five links will complete her second bracelet and I’m confident that my choices will surprise and please her. Thank you Grace and Co for your excellent service.”

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Posted 1 month ago

“Amazing ordered during afternoon delivered following morning. Amazing service, thank you!”

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Posted 1 month ago

“Fast delivery Well packaged Beautiful item, my friend loved it.”

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Posted 1 month ago

“Spoke to customer service and they could not be more nice & helpful. I now have my parcel straight away so happy with it. Will definitely be ordering again. Thank you’s. 5 stars ❤️”

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Posted 1 month ago

Hi Dionne, We’re sorry to hear that your order hasn’t arrived yet. According to the latest update from Royal Mail, your parcel is currently being held at the Glasgow G51 Delivery Office. It seems that on the day they attempted delivery, they had received instructions not to deliver to the address, so they’ve held the item and plan to attempt delivery again on the next working day. Our customer service team is reaching out to you directly to provide further updates and help get this sorted as quickly as possible. Thank you for your patience, and we’ll make sure this is resolved for you shortly.

Posted 1 month ago

Grace & Co Jewellery is rated 4.8 based on 6,555 reviews