Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.83

4.8 Rating 6,518 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and no ripping off for delivery costs”

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Posted 1 year ago

Thank you for your review. Kind Regards x

Posted 1 year ago

“Received my starter bracelet and charm, very quick delivery and think my friend will love them”

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Posted 1 year ago

We hope your friend loves the gift thank you for your review. Kind Regards x

Posted 1 year ago

“My item arrived on time, as promised, well packaged, and was as seen online. Excellent service all round. Thank you.”

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Posted 2 years ago

Thank you for your review Pauline. Kind Regards x

Posted 1 year ago

“Overall I’m happy with the ease of use of the website and the speed of delivery. Really happy with the product too. The only thing I found frustrating was the fact that I was advised on your website that I’d get a 15% discount on the item if I subscribed to your newsletter which I did. The code supplied was not valid. I did check terms and conditions and the item I chose met the criteria so this did make an otherwise very good service, slightly disappointing.”

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Posted 2 years ago

“Perfect item and service but very slow delivery.”

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Posted 2 years ago

“The quality of the bracelet and charms are very good , had to wait for the charms but they are good quality”

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Posted 2 years ago

“Lovely item and quick delivery”

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Posted 2 years ago

“Everything was great the item arrived earlier than expected. Thanks”

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Posted 2 years ago

“it was very good, love my new bracelet, but i didn’t get any confirmation emails but i did get one email telling me it was in store. other than that it was brill”

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Posted 2 years ago

“Service is good but the product "Pandora cleaning kit" is not so good Bracelets and charms still look dull and tarnished. Expensive product with a disappointing performance”

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Posted 2 years ago

“Hi was pleased with my purchase but unfortunately my wife didn't like the earrings and i cant send back as non returnable so feels like I've paid 70 quid for a charm. Live and learn as they say🙂”

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Posted 2 years ago

“Delivered on time & Pandora charm beautiful & as described. Thank you”

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Posted 2 years ago

“The only thing I would say that was negative was that I ordered Ted Baker earrings but they were not put in a Ted Baker box”

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Posted 2 years ago

“If I hadn’t had to write a review, would have got 5 stars!”

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Posted 2 years ago

“Brought 2 pandora charms for my granddaughter, she was very pleased with them. I was disappointed that I couldn’t purchase them from my local Grace and Co shop as I like to support the shops in my town. Unfortunately they didn’t have one of the items I wanted in stock and couldn't guarantee it would be in in time for Christmas. I don’t really like buying of the internet. Seamed odd that I could get the jewellery delivered to my local shop quite quickly through the internet order but th3 shop couldn’t order it in in time for me!!!”

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Posted 2 years ago

“I am satisfied with the service, however, not the returns on earrings. These that I ordered were not what I expected, and I wanted to return them but discovered that I could not, in spite of the fact that these have not been worn.”

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Posted 2 years ago

“Efficient delivery, product wasn't what I expected and difficult to use so not if that's the supplier's fault or the manufacturer's fault.”

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Posted 2 years ago

“Beautiful ring and easy to use the website. It will make a lovely Christmas gift. My only query is why don’t you do all sizes or was there something I missed? I had to go one size larger and hope for the best. Thanks anyway, would use you again if I needed to.”

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Posted 2 years ago

“Very nice good packaging”

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Posted 2 years ago

“Web site is very impossible to negotiate. Help on phone excellent. Package and delivery excellent.”

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Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,518 reviews