Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,452 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

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“Arrived fast”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I have not received my order?”

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Posted 5 years ago

Hello, Carol. We're sorry to get this review when you're questioning as to where your order is. Upon checking the status of your order, it's at your local Royal Mail Sorting Office because there wasn't anyone in at the time of delivery to receive the item. The order came in on Friday night, we dispatched it Monday, and it would have arrived to you the next day on a Tuesday, last week. All of the necessary links and details have been sent out to you to enable you to track your item and you can arrange a redelivery as well. You should have these on your Order Dispatched email where tell you that it is on its way. If you wish to have these details sent out to you again, please contact us directly using our contact form quoting your order number, and we'll get these emailed to you so that you have the necessary details to collect your order. We hope this helps.

Posted 5 years ago

“Great service !”

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Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

“Easy to use website and delivery quicker than estimated.”

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Posted 5 years ago

“A very good service”

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Posted 5 years ago

“Great customer experience. Thought that sending a gift bag was a great touch”

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Posted 5 years ago

“Came so quick! Loved it!!”

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Posted 5 years ago

“Yes it came very quickly and communication was good”

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Posted 5 years ago

“Quick and easy to order, super quick delivery”

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Posted 5 years ago

Hello, Laura. And once again, thank you for finding us. We just wanted to drop a quick reply to your review to say thank you for taking the time out to do. Especially one with 5 stars. It means a lot. We hope that you'll consider returning to us for more NOMINATION charms in the near feature. Thank you, again, Laura.

Posted 5 years ago

“Excellent online service with very quick delivery. Even a handwritten note with ‘Thank you x’ on it. A lovely touch!”

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Posted 5 years ago

Hello, Kirsty. We wanted to say thank you for leaving us a lovely, little review of our service. it means a lot to us that our service and efforts are well-received. We hope that your rose gold NOMINATION charm has been well-received, too, and we also hope that you'll consider shopping with us again in the near future. Thanks, again, Kirsty.

Posted 5 years ago

“Brilliant service, great product”

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Posted 5 years ago

Hello, Helen. And once again, thank you for finding us. We're just dropping in a quick note to say thank you for taking the time out to leave us a little review. We hope that your TOMMY HILFIGER watch purchase was, or at least soon will be, well-received, and with fingers crossed, we hope that you'll be back to visit us again, soon. Thanks, again, Helen.

Posted 5 years ago

“good service”

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Posted 5 years ago

Hello, Margaret. We just wanted to drop in a quick wee review to say thank you for doing it. It means a lot. We hope that you'll consider coming back to us at some point so that we have the change to give you a 5-star level of service on your next visit. We also hope that your NOMINATION purchases have been well-received. Thanks, again.

Posted 5 years ago

“Great quality, fast delivery!”

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Posted 5 years ago

Hello, Caitlin. Just a quick note to say thank you for dropping us a little review. We do appreciate these. We hope that your NOMINATION purchased has been well-received, or at least, it soon will be. We also hope that you'll be back to visit us again at some point, soon. Thanks, again.

Posted 5 years ago

“Excellent price and service.”

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Posted 5 years ago

Hi, Jake. We just wanted to drop you a quick reply to your review to say thank you for taking the time out to do so. We hope that the VIVIENNE WESTWOOD bracelet has been well-received, and with fingers crossed, maybe you'll return to us for the matching necklace. ;) Thanks, again, Jake, and again, thank you for finding us.

Posted 5 years ago

“Standard of service and quality of goods excellent. They were delivered within the timeframe quoted and with a lovely note thanking me for my purchase- a lovely personal touch.”

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Posted 5 years ago

Hello, and once again, as we like to say, thank you for finding us. We appreciate anybody taking the time out to leave us some feedback, but read reviews such as this are always gratefully received, so thank you. We hope that your little VIVIENNE WESTWOOD set has been well-received, and we hope that your experience with us will enable you to consider returning to us again in the near future. Thank you, once more.

Posted 5 years ago

“Charm was good quality and arrived fast”

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Posted 5 years ago

Hello, Roberta. And once again, thank you for finding us. We just wanted to drop a quick note to say thank you for taking the time out to leave us such positive feedback. Anda 5-star one, too! We hope that your double plate NOMINATION has been, or at least soon will be, well-received, and we also hope that you'll consider returning to us at some point in the near future. Thank you, again, Roberta.

Posted 5 years ago

“Excellent service , quick posting ordered and was sent out that day ! Have purchased a few Nomination charms from this site and will continue to do so 😊”

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Posted 5 years ago

Hi. We just wanted to drop you a quick reply to your review and to thank you for it. Such positive feedback is wonderfully appreciated. We hope that your rose gold NOMINATION charm has been well-received, and we hope that you will indeed be shopping for more with us soon. Thank you, again.

Posted 5 years ago

“Very professional, excellent service”

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Posted 5 years ago

Hello, Diane. And once again, thank you for finding us. We hope that your VIVIENNE WESTWOOD earrings have been well-received. We think you actually managed to get the last pair of these mega-bestsellers in the business, so well done! Thank you for taking the time to leave us such a positive review, and we hope that you'll consider returning to us at some point in the future. Thanks, again, Diane.

Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 6,452 reviews