Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,002 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,002 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“Great service during difficult times Thankyou”

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Posted 5 years ago

“Arrived early great service”

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Posted 5 years ago

“First tim ordering with Grace and co. Very happy with my items, price and service. 5 ☆”

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Posted 5 years ago

“Excellent service wad delivered sooner than expected would definitely use this company again 😀”

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Posted 5 years ago

“Brilliant value for money. Thank you”

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Posted 5 years ago

“Very good range of products Deliver was within a couple of days and arrived in time 👍 Presentation box and bag provided. One slight disappointment was the bangle we bought rattled round in the box so we had to add some additional packaging but other than this very satisfied”

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Posted 5 years ago

“Very good delivery in these challenging times”

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Posted 5 years ago

“Very good service please with items will use grace & co again”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I haven’t got it yet? Tried emailing you but no response and I paid for express delivery so abit disappointed as it’s now missed their birthday. I understand that delays are happening due to covid 19.”

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Posted 5 years ago

Hello, Lucie. And as we like to say, thank you for finding us. We're so sorry, not only for the delay in coming to a reply with regards to this but also for the late delivery of your order. We've checked our system and we can see that we managed to get it picked, packed, and dispatched out to you in good time but a week's journey is a little bit too long, isn't it. We must say that we have been impressed with our couriers Royal Mail as we have put a great deal of extra work on them at this surreal time. However, we'll refund to you the postage you have paid for the item as it didn't arrive when we said that it would do. We hope this helps and we hope that you'll still consider visiting us again in the future. Our apologies again.

Posted 5 years ago

“great service and fast delivery”

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Posted 5 years ago

“Excellent service from this company. Order received next day. Would definitely buy from here again.”

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Posted 5 years ago

“Love my ring, very quick delivery and great service.”

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Posted 5 years ago

“Under these difficult times the order was delivered quickly and the added free gift was special, excellent service.”

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Posted 5 years ago

“Brilliant communication and customer service, lovely presentation of gift,. Especially love the written message saying stay safe. Thankyou x”

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Posted 5 years ago

“In this difficult time my daughters 21st birthday is looming ..I came across Grace and Co .the charm I needed wasn't in I left my email add short time after the charm was in..I ordered it was sent so promptly . excellent service and communication thank you”

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Posted 5 years ago

“Great service and quick delivery”

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Posted 5 years ago

“Very good. I received a prompt response to my delivery query”

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Posted 5 years ago

“Lovely service Thankyou x”

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Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 7,002 reviews