Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,431 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

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“Brilliant service lovely products”

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Posted 3 years ago

Hi Lisa, Thank you for your kind review. We're so pleased to hear you're happy with both your purchase and our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very pleased as always and fast delivery very happy with purchase.”

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Posted 3 years ago

Hi Jackie, Thank you for your review. We're really pleased to hear you're happy with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Really pleased with my order, fast delivery as promised, will definitely be ordering from grace & co again”

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Posted 3 years ago

Hi Misha, Thank you for your kind review. We're thrilled to hear how happy you are with our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very efficient service, found what I needed”

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Posted 3 years ago

Hi Andrew, Thank you for your review. We're so pleased to hear you're happy with our service and found what you were looking for, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Great product, good delivery time”

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Posted 3 years ago

Hi there, Thank you for finding us. We're so glad to hear you're pleased with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Great service. Will use again.”

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Posted 3 years ago

Hi Stuart, Thank you for finding us. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Hi I actually do have an issue with my delivery. I paid for an express delivery which promised the gift to be delivered by the 19th of November. The package was then sent to the wrong location and I was not able to receive the package in time. As a result of this my sister was not able to open her gift on her birthday. I would like to be refunded for the amount I paid for delivery ASAP please. Thank you.”

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Posted 3 years ago

Hi Jordan, We're so sorry to hear that your item was delivered to the wrong location and that your sister didn't get her gift on time. We have processed a full refund for the postage you paid and will log this as a complaint with Royal Mail. We hope that helps but should you have any questions please do not hesitate to contact us. Stay safe. x

Posted 3 years ago

“Wide choice on the web site and fast response to my order. I think my granddaughter will be very pleased with her Christmas present.”

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Posted 3 years ago

Hi Denise, Thank you for finding us. We're delighted to hear you're pleased with our service and range of products, we hope your Granddaughter loves her Christmas present! Stay safe. x

Posted 3 years ago

“fantastic company would highly recommend received my item so fast”

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Posted 3 years ago

Hi Rosalyn, Thank you for your recommendation. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very easy way to buy products, delivery was very swift , happy with my purchase”

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Posted 3 years ago

Hi Theresa, Thank you for finding us. We're so pleased to hear you're happy with both your purchase and our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Beautiful jewellery and delivered very promptly, will definitely use your shop again and definitely recommend to friends and family”

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Posted 3 years ago

Hi Jane, Thank you so much for your kind review and recommendation. We're so pleased to hear you're happy with our service and range of jewellery, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Good service fast delivery”

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Posted 3 years ago

Hi Jean, Thank you for your review. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Quick delivery, I love the Nomination bracelet and charms that I have ordered for my granddaughter for Christmas and I am sure she will too. Will definitely be ordering again.”

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Posted 3 years ago

Hi Dionne, Thank you for your review. We're really pleased to hear you're happy with your purchase and hope your Granddaughter loves her present. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Looks very pretty IAm sure our daughter will love it”

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Posted 3 years ago

Hi Susan, Thank you for your review. We're really pleased to hear you're happy with your purchase and hope your Daughter loves her present. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Would definitely use again”

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Posted 3 years ago

Hi there, Thank you for your review. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Good price, quick delivery and excellent customer service. Very pleased.”

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Posted 3 years ago

Hi Steven, Thank you for finding us. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Great communication and service”

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Posted 3 years ago

Hi Lee, Thank you for finding us. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“so pleased with the nomination charms --and a very quick delivery”

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Posted 3 years ago

Hi Valerie, Thank you for finding us. We're so happy to hear you're pleased with your new charm and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Fabulous site. Easy to navigate and item was delivered on time. Thank you.”

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Posted 3 years ago

Hi Christine, Thank you for your review. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“This is the first time that I have shopped with Grace & Co online and I found lots of lovely pieces to tempt me. Good prices too. Email communication was very good and delivery was prompt and packaged well. I shall definitely have a look at Grace &Co online again when buying something special as a gift or for myself.”

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Posted 3 years ago

Hi Tracey, Thank you for your kind review. We're so pleased to hear you're happy with both our service and range of products, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,431 reviews