Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, Ashby-de-la-Zouch, Leicestershire
Rating: 4.82

4.8 Rating 7,233 Reviews

95 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 7,233 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

joseph@graceandcojewellery.co.uk

Location:

17 Market Street,
Ashby-de-la-Zouch
Leicestershire
LE65 1AF

Grace & Co Jewellery 5 star review on 27th June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, looks really nice, delivered quickly nice simple process from start to finish, only reason for 4 rather than 5 star was, when i opened the package the necklace was hanging out of the box and could of easily been damaged, just not the best first impression, but would buy from you again.”

Helpful Report

Posted 9 months ago

Hi James, Thank you for your feedback, we are pleased the necklace wasn't damaged, and we are delighted you will be a returning customer. Kind regards x

Posted 9 months ago

“Bracelet beautiful quick service”

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Posted 9 months ago

Thank you for your kind words, we are pleased you are happy with the service. Kind regards x

Posted 9 months ago

“Had no problems except with delivery where it wasn't packaged very well so the box is crumpled and it's a Xmas present for someone.”

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Posted 9 months ago

Hi Sonya, We're so sorry to hear that the packaging was damaged in transit, please feel free to email hello@graceandcojewellery.co.uk and we can send you new packaging. Kind regards

Posted 9 months ago

“Lovely charm and small presentation bag, just should maybe advise of how long it takes to ship and deliver”

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Posted 10 months ago

Hi Sarah We are delighted you are pleased with your charm and presentation bag, also all the delivery information is on our website. Kind regards

Posted 10 months ago

“Good easy site to manage. However it would be even better if you could type in the exact item you're looking for. Delivery was very good and I like the fact that each item came in its own little box.”

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Posted 10 months ago

Hi, Thank you for your review! We appreciate the feedback and will pass this on to our web team. We are so pleased to hear your delivery was well presented upon arrival. Kind Regards x

Posted 10 months ago

“I got exactly what I ordered and am pleased with it”

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Posted 11 months ago

Hi Barbara, Thankyou so much for the review! We're really glad to hear everything arrived just as expected. We appreciate your support. Kind Regards x

Posted 11 months ago

“Good value for money and fast delivery”

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Posted 1 year ago

Hi Karen, We're thrilled to hear your order arrived quickly and you are happy with our service. Thank you for taking the time to leave us a review! Kind Regards x

Posted 11 months ago

“Good service Fair price”

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Posted 1 year ago

Hi Michael Thank you for taking the time to review us. Kind Regards x

Posted 1 year ago

“I'm pleased with my purchase I hope my friend who it's for will also be pleased Thank you”

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Posted 1 year ago

Hi Irene We also hope your friend loves her gift, thank you for your review. Kind Regards x

Posted 1 year ago

“The ordering process was simple. Delivery was as scheduled and to the place requested. They use the best couriers.”

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Posted 1 year ago

Hi John Thank you for your review. Kind Regards x

Posted 1 year ago

“Nice and quick goods arrived as ordered didn't give 5 stars because the presentation box was a little damaged.”

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Posted 1 year ago

Hi Lindsey We are sorry to hear this. We try to make sure all packaging is checked before being used and sent out to ensure the best customer experience, we will pass this feedback on to our packaging team. Kind Regards x

Posted 1 year ago

“Quick delivery but no communication that it was being delivered”

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Posted 1 year ago

Hi Zoe Thank you for your review, we will look into this with our team as updates should be received throughout your ordering and dispatch process. Kind Regards x

Posted 1 year ago

“Item looks good. Only suggestion would be to make tracking more transparent.”

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Posted 1 year ago

“Delivery was slow Arrived after I need it for”

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Posted 1 year ago

“Prompt delivery of Pandora charm I ordered, shame there wasn't an option to order a Pandora gift box as this was for a gift.”

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Posted 1 year ago

“Ordering was easy and delivery was as expected.”

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Posted 1 year ago

“Ordered on line. Easy, fast and efficient service. Item arrived within promised timescale. Will use again.”

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Posted 1 year ago

“Good very nice”

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Posted 1 year ago

“All good. No problems.”

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Posted 1 year ago

“Value for money. Delivered within time scale. Easy to use website. Would definitely recommend 😊”

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Posted 1 year ago

Grace & Co Jewellery is rated 4.8 based on 7,233 reviews