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Grace & Co Jewellery Reviews

4.8 Rating 5,830 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

Company Reviews

Product Reviews

4.8

Based on 5,830 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 24th March 2024

Grace & Co Jewellery 5 star review on 8th February 2024

Grace & Co Jewellery 5 star review on 6th January 2024

Grace & Co Jewellery 5 star review on 6th January 2024

Grace & Co Jewellery 5 star review on 4th August 2023

Grace & Co Jewellery 5 star review on 15th July 2023

Grace & Co Jewellery 5 star review on 29th June 2023

60

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the bracelet and charms are very good , had to wait for the charms but they are good quality”

Posted 11 months ago

“Lovely item and quick delivery”

Posted 11 months ago

“Everything was great the item arrived earlier than expected. Thanks”

Posted 1 year ago

“it was very good, love my new bracelet, but i didn’t get any confirmation emails but i did get one email telling me it was in store. other than that it was brill”

Posted 1 year ago

“Service is good but the product "Pandora cleaning kit" is not so good Bracelets and charms still look dull and tarnished. Expensive product with a disappointing performance”

Posted 1 year ago

“Hi was pleased with my purchase but unfortunately my wife didn't like the earrings and i cant send back as non returnable so feels like I've paid 70 quid for a charm. Live and learn as they say🙂”

Posted 1 year ago

“Delivered on time & Pandora charm beautiful & as described. Thank you”

Posted 1 year ago

“The only thing I would say that was negative was that I ordered Ted Baker earrings but they were not put in a Ted Baker box”

Posted 1 year ago

“If I hadn’t had to write a review, would have got 5 stars!”

Posted 1 year ago

“Brought 2 pandora charms for my granddaughter, she was very pleased with them. I was disappointed that I couldn’t purchase them from my local Grace and Co shop as I like to support the shops in my town. Unfortunately they didn’t have one of the items I wanted in stock and couldn't guarantee it would be in in time for Christmas. I don’t really like buying of the internet. Seamed odd that I could get the jewellery delivered to my local shop quite quickly through the internet order but th3 shop couldn’t order it in in time for me!!!”

Posted 1 year ago

“I am satisfied with the service, however, not the returns on earrings. These that I ordered were not what I expected, and I wanted to return them but discovered that I could not, in spite of the fact that these have not been worn.”

Posted 1 year ago

“Efficient delivery, product wasn't what I expected and difficult to use so not if that's the supplier's fault or the manufacturer's fault.”

Posted 1 year ago

“Beautiful ring and easy to use the website. It will make a lovely Christmas gift. My only query is why don’t you do all sizes or was there something I missed? I had to go one size larger and hope for the best. Thanks anyway, would use you again if I needed to.”

Posted 1 year ago

“Very nice good packaging”

Posted 1 year ago

“Web site is very impossible to negotiate. Help on phone excellent. Package and delivery excellent.”

Posted 1 year ago

“Easy online shopping. Somewhat difficult to see the actual sizes of items - which is the downside of all internet based orders. I bought some earrings for my wife (arrived in good time) which were quite a bit smaller than expected. I'm wondering if there's a way to show items "actual size" with a ruler or something next to them? Otherwise good.”

Posted 1 year ago

“My purchase is a Christmas present. As soon as I selected the gift the process was excellent. Communication was outstanding and the delivery occured exactly as predicted. I would definitely recommend Grace and co.”

Posted 1 year ago

“Braclet seems a bit small but it will be ok thank you”

Posted 1 year ago

“I live in NZ and this is the fourth time I have used your service. I have always been pleased with the choice of charms available It is always delivered within the scheduled estimate and tracked all the way Will definitely use again Thank you 😊”

Posted 1 year ago

Hi Lynette, Thank you for your kind review. We're delighted to hear you continue to be pleased with our service and hope the Silver Nomination charm was well received. We hope to see you again soon :) x

Posted 1 year ago

“Really happy with my purchase.”

Posted 1 year ago

Hi Chris, Thank you for your review. We're so pleased to hear you're happy with your Hot Diamonds necklace and hope to see you again soon :) x

Posted 1 year ago

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Grace & Co Jewellery is rated 4.8 based on 5,830 reviews