Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.83

3.8 Rating 1,401 Reviews

73 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.8

Based on 1,401 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“£120 plus £8.00 insurance fee b4 the jobs even looked at then engineer rings after payment has been taken to try and delay the job for a week ???? Don’t think so”

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Posted 7 years ago

“Matt was really helpful. Very clear details given and I was very happy . He called me back to save me trying to talk to someone else Great service”

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Posted 7 years ago

“Great service. Engineer called and cooker repaired the day after I contacted Go Assist. Very helpful customer service rep. Overall excellent.”

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Posted 7 years ago

“Good customer services went the extra mile to help”

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Posted 7 years ago

“Was very impressed with the service received so far looking forward to the engineer repairing my appliance!”

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Posted 7 years ago

“I'm not the best person to talk on the phone but was put at ease with the man I spoke to and made everything easy to do I was very impressed”

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Posted 7 years ago

“Excellent and swift service from Go Assist.,”

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Posted 7 years ago

“Fast, friendly service. They sorted everything out quickly and took the hassle out of searching for a reputable engineer”

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Posted 7 years ago

“Helpful. Looking forward to getting washing machine repaired.”

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Posted 7 years ago

“Excellent response time and extremely helpful assistant.”

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Posted 7 years ago

“The customer services adviser who dealt with me over the phone was very efficient. He explained everything to me.”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“Great service over the phone and good patience from Reece. Everything explained clearly and no pushy sales.”

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Posted 7 years ago

“Very professional, efficient and friendly service”

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Posted 7 years ago

“The gentleman who dealt with my enquiry, was concis, professional but more importantly polite. We look forward to working with you.”

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Posted 7 years ago

“Very helpful lady. Think her name was Lisa. Very polite patient and informative. But session takes too long and at times it repeats itself. Unable to leave feedback on repair man or the repair until work carried out.”

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Posted 7 years ago

“So far so good but new customer”

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Posted 7 years ago

“Quite happy”

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Posted 7 years ago

“Go assist service is very good. However the repair company not so good. Paid 190 pound for next day repair only to be told he cannot attend until next Tuesday 17th. 8 days without a cooker , not good enough”

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Posted 7 years ago

“Fast and efficient service.”

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Posted 7 years ago

Go Assist Ltd is rated 3.8 based on 1,401 reviews