Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.17

4.2 Rating 2,271 Reviews

80 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.2

Based on 2,271 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

customer.relations@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glow Green were prompt and efficient, and installed a good boiler with no fuss. The workmen were friendly but slightly messy, and did not take away the old boiler (they suggested we took it to the dump, which we did), despite the small print, which I read later, specifying that redundant equipment would be disposed of by Green Glow. For this reason only Good rather than Excellent in review.”

Helpful Report

“GlowGreen have been fine overall - just. Their over-the-phone 'survey' didn't really end up going to plan as the contractors changed the location of inverter and battery completely (to save cable run) - but still OK overall. However, their contractors didn't do too well. They put the panels on the roof wonky - 100mm difference left side to right side. We ended up leaving them like this as too much effort to change afterwards. A few cables under the panels weren't cabled-tied enough, the CT clamp was initially in the wrong location and the location of the iBoost isn't ideal. They took two days rather than the quoted 1 day. So overall I think the contractors let GlowGreen down somewhat. In hindsight I would have probably been better going directly to local recommended contractors in my area. Still waiting for MCS certificate from GlowGreen a few weeks after everything finished, so still chasing for that before I can be paid for any export.”

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“They were punctual, efficient, polite and quick with their service. I can't speak for any boiler faults as we haven't had any with a 4 year old boiler.”

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“Very good and engineer polite and courteous. Five star rating”

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“Good customer service and job well done. Am definitely going to recommend to my friends.”

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“Work not yet completed, unable to settle account. Harry”

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“V Good engineer very quick and tidy More than happy.”

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“From initial contact to getting a quote was very fast. The installation date was then just 6 weeks later - impressive. After some confusion about delivery dates of the panels and battery etc, all arrived and was complete and in order. The installation team were excellent (Aras Ozarslan and his team) - I couldn't fault them - polite and tidy. Aras was very efficient and kept me informed every step of the way and ensured that I fully understood everything.”

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“Delivered what was asked.”

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“very good customer care and the engineer who came to install the boiler i hope this remains the same as its comes to yearly service”

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“Very good and installed the best boiler suitable for our home.”

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“Pleased with the service from Glow Green. Very helpful, professional service from the account manager and relevant departments. Phone waiting times can be lengthy at times but very happy now I have a working boiler. Thankyou.”

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“Gret boiler but installation of condensation overflow is farcical. Vertical down pipe enters a nearly horizontal pipe to the drain slowing the velocity of flow to such an extent that it will almost certainly freeze in winter as it has at least 6 times. Lagging applied by a plumber also soaks up hot water that is applied in an effort to defrost the pipe. The pipe is now lagged with a frozen lagging making the likelihood of freezing even higher . Derrr go fathom.”

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“Very pleased with installation. Although surveys were carried out remotely it was very thorough, specification meets my needs and job completed promptly to the expected schedule”

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“Great service from start to finish. Very happy with the boiler. Would recommend.”

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“From the start of picking and ordering the boiler to the boiler being fitted everything went so easy. Well done”

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“Engineer who came out did a good clean job quick service and kept us fully informed.”

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“I had my solar system ruining over 1 months now and finally all working fine, only hope better sunny days, thank Glow Green”

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“Pleasant man came out did the job efficiently”

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“Getting started was a bit confusing with mixed messages about equipment movements & start dates but the actual installation was an excellent experience and the system works perfectly.”

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Glow Green Ltd is rated 4.2 based on 2,271 reviews