Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.19

4.2 Rating 2,455 Reviews

80 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.2

Based on 2,455 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

customer.relations@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service.”

Helpful Report

“I found the Glow Green experience very good - efficient and swift installation of my boiler. The only problem I had was being bombarded with emails- most were daily reminders of things I needed to do to complete the paperwork which I had planned to do once the final bit of the work was completed. This meant that I had to trawl through many emails to ensure I had done everything.”

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“Efficient wick service”

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“Excellent value and service”

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“Absolutely exceptional service from the very first contact to the installation of the Panels which are working brilliantly with no problems. Only reason not a 5 star review was the service level dropped off after full payment had been made which made applying to sell excess energy back to the Grid (still not yet confirmed) and getting the scaffolding removed (was left for 4 weeks) down to me to chase for info”

Helpful Report

“Satisfie.but durring the instalation the engenier didnt put back the pipe as supose to be under the boiler”

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“Over the phone or in person (engineer who carried out service)all queries answered”

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“I'm happy with the service”

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“Annual Service Engineer - Turned up on time, very ready for the service, efficient and friendly, did the job carefully and speedily - just what I wanted - thank you”

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“Initial contact very good and fitter was in time and did a very professional job, but your finance team let you down with unwanted emails asking to finalise things that had been done weeks before and reported back to them that they had already been completed”

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“Plumber dropped spanner on loo seat and broke it. Eventually replaced but that cracked as badly sited and we have one on order. Took ages to get Nest installed”

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“Very quick and professional.”

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“Really good service but would have been better if someone had come and viewed what I needed before work commenced.”

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“Glow Green were prompt and efficient, and installed a good boiler with no fuss. The workmen were friendly but slightly messy, and did not take away the old boiler (they suggested we took it to the dump, which we did), despite the small print, which I read later, specifying that redundant equipment would be disposed of by Green Glow. For this reason only Good rather than Excellent in review.”

Helpful Report

“GlowGreen have been fine overall - just. Their over-the-phone 'survey' didn't really end up going to plan as the contractors changed the location of inverter and battery completely (to save cable run) - but still OK overall. However, their contractors didn't do too well. They put the panels on the roof wonky - 100mm difference left side to right side. We ended up leaving them like this as too much effort to change afterwards. A few cables under the panels weren't cabled-tied enough, the CT clamp was initially in the wrong location and the location of the iBoost isn't ideal. They took two days rather than the quoted 1 day. So overall I think the contractors let GlowGreen down somewhat. In hindsight I would have probably been better going directly to local recommended contractors in my area. Still waiting for MCS certificate from GlowGreen a few weeks after everything finished, so still chasing for that before I can be paid for any export.”

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“They were punctual, efficient, polite and quick with their service. I can't speak for any boiler faults as we haven't had any with a 4 year old boiler.”

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“Very good and engineer polite and courteous. Five star rating”

Helpful Report

“Good customer service and job well done. Am definitely going to recommend to my friends.”